Job summary
An exciting opportunity has arisen
for a Care Coordinator to be based in Medics PCN (traveling across sites might be required). Medics Primary Care Network consists
of 5 friendly practices working together to provide excellent patient care to a
population of over 64,000 patients.
You will be part of a
multi-disciplinary team (MDT) and will work closely with the MDT co-ordinating
an efficient, professional, and flexible journey for our patients. You will
take a holistic approach to bringing together a patients care and support
needs with a personalised approach in mind.
You will support the Medics
Integrated Team in coordinating all key activity including access to services,
advice and information, ensuring health and care planning is timely, efficient
and patient-centred.
The role includes co-ordinating and
navigating the patients journey through primary care. A key part of the role
will be working for the Lead Care Co-ordinator to support various elements of
the PCN DES deliverables such as CVD Prevention & Diagnosis, Enhanced
Health in Care Homes and other health focused projects.
The candidate will need to be an
excellent communicator and be able to establish efficient monitoring and
quality assurance systems. The candidate will have good IT skills in order
deliver the administration required for the role. Training and support will be
provided to successful applicants.
Main duties of the job
An exciting opportunity has arisen
for a Care Coordinator to be based in Medics PCN (occasional traveling across sites might be required). Medics Primary Care Network consists
of 5 friendly practices working together to provide excellent patient care to a
population of over 64,000 patients.
You will be part of a
multi-disciplinary team (MDT) and will work closely with the MDT co-ordinating
an efficient, professional, and flexible journey for our patients. You will
take a holistic approach to bringing together a patients care and support
needs with a personalised approach in mind.
You will support the Medics
Integrated Team in coordinating all key activity including access to services,
advice and information, ensuring health and care planning is timely, efficient
and patient-centred.
The role includes co-ordinating and
navigating the patients journey through primary care. A key part of the role
will be working for the Lead Care Co-ordinator to support various elements of
the PCN DES deliverables such as CVD Prevention & Diagnosis, Enhanced
Health in Care Homes and other health focused projects.
The candidate will need to be an
excellent communicator and be able to establish efficient monitoring and
quality assurance systems. The candidate will have good IT skills in order
deliver the administration required for the role. Training and support will be
provided to successful applicants.
About us
The Medics
Primary Care Network comprises of 5 surgeries in Luton; Woodland Avenue Practice, Medici Medical Centre, Bell House Medical Centre, Barton Hills Medical Group, Gardenia & Marsh Farm practice. Medics is a mature Primary Care Network with long standing relationships between our member practices. Our PCN has a population of approximately 64,000 patients.
Our PCN already has many different specialist roles including Clinical Pharmacists, First Contact Physiotherapists, Paramedics, Social Prescribers, Health & Wellbeing Coach and also Nursing Associates, therefore, you will be joining a vibrant MDT team!
An additional care co-ordinator will compliment our dynamic team and help to support the pro-active intervention programmes already instigated by the Medics PCN core team.
Job description
Job responsibilities
Medics PCN is a wellestablished and highperforming Primary Care Network, recognised locally, regionally and nationally for its innovative approach to reducing health inequalities. We promote integrated and collaborative working across multidisciplinary teams, patients, carers and local partners to deliver highquality, patientcentred care. The PCN places strong emphasis on effective governance, alignment with national priorities, and the use of digital and healthcare technologies to improve access, continuity and service delivery. We actively support staff development through appraisal, training and mentoring, and maintain high standards through clinical governance, quality improvement, audit and risk management.
Job description
Job responsibilities
Medics PCN is a wellestablished and highperforming Primary Care Network, recognised locally, regionally and nationally for its innovative approach to reducing health inequalities. We promote integrated and collaborative working across multidisciplinary teams, patients, carers and local partners to deliver highquality, patientcentred care. The PCN places strong emphasis on effective governance, alignment with national priorities, and the use of digital and healthcare technologies to improve access, continuity and service delivery. We actively support staff development through appraisal, training and mentoring, and maintain high standards through clinical governance, quality improvement, audit and risk management.
Person Specification
Qualifications
Essential
- NVQ Level 3, Advanced level or equivalent Level 3 qualifications.
- Demonstrable commitment to professional and personal development.
Desirable
Experience
Essential
- Excellent experience of Microsoft Office applications
- Basic knowledge of electronic clinical record system SystmOne
- Experience of data collection and providing monitoring information
- Experience of Electronic Patient Records
- Knowledge of the purpose of departmental policies, procedures and care pathways
Desirable
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role
- Experience of collaborative working and building relationships across varied organisations
- Experience of working within a patient facing role
Additional Skills
Essential
- Ability to organise and prioritise workload effectively
- Ability to exercise sound judgement when faced with conflicting pressures
- Excellent record keeping skills
- IT literate
- Good verbal and listening skills
- Works well as an autonomous / independent practitioner and within a team
- Excellent communication skills including able to communicate effectively, both verbally and in writing, with a wide range of people and stakeholders
- Excellent administration skills including able to prioritise and to finish work tasks
Desirable
- Proficient in the use of web-based applications or programmes
- Awareness of local referral pathways
Person Specification
Qualifications
Essential
- NVQ Level 3, Advanced level or equivalent Level 3 qualifications.
- Demonstrable commitment to professional and personal development.
Desirable
Experience
Essential
- Excellent experience of Microsoft Office applications
- Basic knowledge of electronic clinical record system SystmOne
- Experience of data collection and providing monitoring information
- Experience of Electronic Patient Records
- Knowledge of the purpose of departmental policies, procedures and care pathways
Desirable
- Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)
- Experience of supporting people, their families and carers in a related role
- Experience of collaborative working and building relationships across varied organisations
- Experience of working within a patient facing role
Additional Skills
Essential
- Ability to organise and prioritise workload effectively
- Ability to exercise sound judgement when faced with conflicting pressures
- Excellent record keeping skills
- IT literate
- Good verbal and listening skills
- Works well as an autonomous / independent practitioner and within a team
- Excellent communication skills including able to communicate effectively, both verbally and in writing, with a wide range of people and stakeholders
- Excellent administration skills including able to prioritise and to finish work tasks
Desirable
- Proficient in the use of web-based applications or programmes
- Awareness of local referral pathways
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
