Social Prescribing Link Worker

Job description

Job responsibilities

Our Social Prescribing Link Worker will help and support patients by signposting them to sources of support in the community.

Social Prescribing Link Workers play a crucial role in helping people to get the right support, at the right time to help manage a wide range of needs. These may be supported in-house or by signposting to a range of statutory and voluntary sector services. This may include, help with finance, housing, lifestyle, mobility, social and general advice.

The main duties of the role are the following:

Manage your own patient caseload

Receive and self-manage ongoing referrals into the service

Identify needs of patients and support these

Deliver high quality support to patients in a timely fashion

Signpost patients to relevant services and support them to access these services

Maintain accurate data recording within GP clinical systems

Lifestyle and weight management advice

Refer to other services

Attend team meetings and network independently with voluntary and community sector services.

Requirements of Role

The post holder Must

Ensure principles of openness, transparency and candor are observed and upheld

Have an understanding of GDPR and patient confidentiality

Undergo safeguarding training and adhere to practice safeguarding policies

Complete all mandatory training modules

Person Specification

Qualifications

Essential

• Educated to GCSE Grade C or above or equivalent experience, with evidence of effective numeracy and literacy skills.
• Competent of Microsoft office
• Evidence of a commitment to continuing professional development

Desirable

• Knowledge of lifestyle and weight management

Qualities

Essential

• Personable, approachable and non-judgemental.
• Empathetic, patient, supportive and caring.
• Determined and motivated to support patients' wellbeing.
• Clear and concise in communication with patients
• Trustworthy, reliable and professional.

Skills

Essential

• Excellent written and verbal communication skills
• Ability to work flexibly into whichever working location is deemed most appropriate.
• Excellent time management and organisational skills.
• Ability to network and build collaborative relationships with other service providers
• Ability to keep accurate and timely records from which funders can measure service outcomes.

Experience

Essential

• Experience of working with a range of service users from diverse backgrounds
• Experience of delivering support in a person-centred way to service users by asking 'what matters most' to them.
• Experience of successful communication with service users to deliver clear messages and support.
• Experience of handling confidential information and an up-to-date knowledge of Data Protection legislation
• Experience of working independently and self-managing a caseload, while also being able engage well with a team.

Desirable

• Previous work in Social Prescribing or health improvement services
• Previous experience supporting vulnerable adults

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Stokesley Surgery

Address

Stokesley Health Centre

North Road

Stokesley

North Yorkshire

TS9 5DY

Employer's website

https://stokesleyhealthcentre.nhs.uk/ (Opens in a new tab)