Debenham Group Practice

Dispensary Manager

The closing date is 01 February 2026

Job summary

Are you a Pharmacy Technician looking for a role where you can really shape how a dispensary runs?

Were looking for a Dispensary Manager to take responsibility for the day-to-day running of our dispensary service across Debenham Group Practices three sites.

Youll be mainly based at Debenham, with regular working across Otley and Grundisburgh, and youll play a key role in making sure our dispensary service is safe, organised, and works well for both patients and staff.

About you

Youll be a registered Pharmacy Technician (GPhC) with a Level 3 qualification, and youll already have good experience working in a dispensary environment ideally in general practice or primary care.

Youll be comfortable managing people, organising workloads, and keeping oversight of whats going on across more than one site. Youll be practical, organised, and confident taking responsibility for standards, safety, and compliance.

Experience with controlled drugs, stock management, and DSQS is important. Experience of audits or inspections would be helpful, but not essential.

Why join us?

  • It's a role with genuinely influence
  • We're a supportive practice with an established team
  • Close working with clinicians and operational leadership
  • Variety, responsibility, and autonomy in your day-to-day work
  • A salary that reflects the scope of the role
  • Support from being part of a larger group, and
  • Great staff benefits offer

Main duties of the job

This is a hands-on management role where youll oversee how the dispensary operates across all three sites.

You'll manage the dispensary team, keep a close eye on workflows, stock, and standards, and make sure medicines are dispensed safely and accurately. Youll also support wider pharmacy and prescribing activity by helping to resolve patient and prescription queries, working closely with GPs, pharmacists, and the practice team.

You'll take the lead on areas such as controlled drugs and DSQS, and act as the main point of contact for dispensary matters within the practice.

About us

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

Benefits of Working with SPC

NHS Pension Scheme:

  • Defined benefits scheme
  • Life insurance
  • Family benefits, including adult dependents & children's pensions
  • Ill health benefits
  • 23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

  • Low monthly payments, no deposit, no credit check
  • Fully comprehensive insurance, servicing, tyres & breakdown cover
  • Up to £2,000 annual SPC contribution (subject to conditions)

Flexible Working Arrangements:

GP remote working options to accommodate personal commitments

Additional Benefits:

  • Eye care vouchers
  • Health service discounts, including a complimentary Blue Light Card for new starters
  • Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
  • Enhanced maternity & paternity terms
  • High street discounts via our online portal
  • Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships

At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.

Details

Date posted

12 January 2026

Pay scheme

Other

Salary

£34,493 to £40,359 a year Full time equivalent

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0520-26-0000

Job locations

20 Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU


Doctors Surgery

Chapel Road

Otley

Ipswich

IP6 9NT


The Surgery

20 Charles Avenue

Grundisburgh

Woodbridge

Suffolk

IP13 6TH


Job description

Job responsibilities

  • Managing the dispensary service across Debenham, Otley, and Grundisburgh
  • Line managing dispensary staff, including rotas, supervision, appraisals, and development
  • Making sure dispensing is safe, accurate, and in line with SOPs and legal requirements
  • Overseeing ordering, stock control, expiry checks, and cold-chain processes
  • Leading on controlled drugs governance and audits
  • Taking responsibility for DSQS compliance and keeping evidence up to date
  • Supporting pharmacy and prescribing work by helping to resolve patient and prescription queries, liaising with clinicians and external pharmacies as needed
  • Identifying and addressing risks, incidents, and near misses
  • Working with clinicians to resolve prescription queries and support safe prescribing
  • Acting as a senior point of escalation for dispensary-related issues

Job description

Job responsibilities

  • Managing the dispensary service across Debenham, Otley, and Grundisburgh
  • Line managing dispensary staff, including rotas, supervision, appraisals, and development
  • Making sure dispensing is safe, accurate, and in line with SOPs and legal requirements
  • Overseeing ordering, stock control, expiry checks, and cold-chain processes
  • Leading on controlled drugs governance and audits
  • Taking responsibility for DSQS compliance and keeping evidence up to date
  • Supporting pharmacy and prescribing work by helping to resolve patient and prescription queries, liaising with clinicians and external pharmacies as needed
  • Identifying and addressing risks, incidents, and near misses
  • Working with clinicians to resolve prescription queries and support safe prescribing
  • Acting as a senior point of escalation for dispensary-related issues

Person Specification

Qualifications

Essential

  • You are a registered Pharmacy Technician with the GPhC.
  • You hold a Pharmacy Technician Level 3 qualification (or equivalent).

Experience

Essential

  • You have substantial experience working in a dispensary environment, ideally within general practice or primary care.
  • You have experience managing or supervising staff.
  • You have strong knowledge of medicines management, ordering, stock control, controlled drugs, and DSQS requirements.
  • You are organised, methodical, and able to manage competing priorities across multiple sites.
  • You are willing and able to work flexibly across Debenham, Otley, and Grundisburgh.

Desirable

  • Experience preparing for or supporting inspections, audits, or contractual assurance.
  • Experience contributing to service improvement or redesign initiatives.
Person Specification

Qualifications

Essential

  • You are a registered Pharmacy Technician with the GPhC.
  • You hold a Pharmacy Technician Level 3 qualification (or equivalent).

Experience

Essential

  • You have substantial experience working in a dispensary environment, ideally within general practice or primary care.
  • You have experience managing or supervising staff.
  • You have strong knowledge of medicines management, ordering, stock control, controlled drugs, and DSQS requirements.
  • You are organised, methodical, and able to manage competing priorities across multiple sites.
  • You are willing and able to work flexibly across Debenham, Otley, and Grundisburgh.

Desirable

  • Experience preparing for or supporting inspections, audits, or contractual assurance.
  • Experience contributing to service improvement or redesign initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Debenham Group Practice

Address

20 Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU


Employer's website

https://www.debenhamgrouppractice.co.uk (Opens in a new tab)

Employer details

Employer name

Debenham Group Practice

Address

20 Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU


Employer's website

https://www.debenhamgrouppractice.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Operations Manager

Gail Sherman

spc.recruitment@nhs.net

Details

Date posted

12 January 2026

Pay scheme

Other

Salary

£34,493 to £40,359 a year Full time equivalent

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0520-26-0000

Job locations

20 Low Road

Debenham

Stowmarket

Suffolk

IP14 6QU


Doctors Surgery

Chapel Road

Otley

Ipswich

IP6 9NT


The Surgery

20 Charles Avenue

Grundisburgh

Woodbridge

Suffolk

IP13 6TH


Supporting documents

Privacy notice

Debenham Group Practice's privacy notice (opens in a new tab)