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Tyntesfield Medical Group

Management Support Administrator

The closing date is 05 December 2025

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Job summary

If you have excellent organisational skills and enjoy working in a fast-paced environment, this may be the ideal role for you.

Due to a promotion within the organisation, we are seeking a proactive and adaptable Management Support Administrator to provide high-quality administrative and customer service support to our management team. This busy and challenging position offers plenty of variety and the chance to develop within a supportive team environment.

The successful candidate will have strong communication skills, the ability to work under pressure, and be confident using Microsoft Office applications, including Word, Excel and Outlook. If you have the skills and enthusiasm to thrive in this role, this is a fantastic opportunity to make a real impact.

Main duties of the job

The Management Support Administrator is to support the Management Team in all aspects of administration. The role of the Management Support Administrator will require the use of various systems for recording, reminding and ensuring that all activities are instigated, monitored, reviewed and completed. Excellent IT skills and high level customer service skills are therefore essential.

About us

Tyntesfield Medical Group in North Somerset is a 13 Partner General Practice with a patient list size currently of around 35,000 split across four sites: Tower House Medical Centre, Brockway Medical Centre, Backwell Medical Centre and Long Ashton Surgery.

We are a friendly and accessible team providing excellent healthcare in our community. We provide a professional, safe, supportive, and efficient working environment for everyone in the practice. We are a forward-thinking organisation with a strong emphasis on teamwork and patient-centred care.

Details

Date posted

21 November 2025

Pay scheme

Other

Salary

£14 an hour

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

A0519-25-0019

Job locations

Tower House Medical Centre

Stock Way South

Nailsea

Bristol

BS48 2XX


Backwell Medical Centre

15 West Town Road

Backwell

Bristol

BS48 3HA


Tyntesfield Medical Group

55 Rayens Cross Road

Long Ashton

Bristol

BS41 9DY


Brockway Medical Centre

8 Brockway

Nailsea

Bristol

BS48 1BZ


Job description

Job responsibilities

Supporting the Operations Managers with any administrative tasks

Assist in updating Friends and Family responses and distribute to management team

Assist with the Operation Manager (Focus) with supporting the wider reception team

Assist with room bookings for users, including ensuring that required facilities are available and update the practice intranet

Assist with the asset register

Assist with the calibration of equipment

Support the work experience visitors

Support the IT Partner with project work

Monitor Practice email accounts, e.g. NHS.net and deal with relevant incoming communications

Assist in matching the unmatched Path results

Assist with PCSE / patient queries

Assist in the housekeeping of the practice intranet

Assist in producing and sending out weekly staff bulletin

Assist in updating the Practice Leaflets and distributing

Assist in TMG social media

Lead, manage, monitor and update TMGs website and Facebook

Lead, manage, monitor and update Tower House security items (keys and swipes)

Assist the Handyperson and liaise with the General Manager with any queries if the need arises

Supporting with Health and Safety policies updates and reviews

Working with the maintenance team to support the distribution of work and obtaining quotes when required

Job description

Job responsibilities

Supporting the Operations Managers with any administrative tasks

Assist in updating Friends and Family responses and distribute to management team

Assist with the Operation Manager (Focus) with supporting the wider reception team

Assist with room bookings for users, including ensuring that required facilities are available and update the practice intranet

Assist with the asset register

Assist with the calibration of equipment

Support the work experience visitors

Support the IT Partner with project work

Monitor Practice email accounts, e.g. NHS.net and deal with relevant incoming communications

Assist in matching the unmatched Path results

Assist with PCSE / patient queries

Assist in the housekeeping of the practice intranet

Assist in producing and sending out weekly staff bulletin

Assist in updating the Practice Leaflets and distributing

Assist in TMG social media

Lead, manage, monitor and update TMGs website and Facebook

Lead, manage, monitor and update Tower House security items (keys and swipes)

Assist the Handyperson and liaise with the General Manager with any queries if the need arises

Supporting with Health and Safety policies updates and reviews

Working with the maintenance team to support the distribution of work and obtaining quotes when required

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent and to include Maths and English

Desirable

  • Additional qualifications in administration, business or management support

Personal Attributes

Essential

  • Flexible and adaptable to changing workloads and priorities
  • Proactive, reliable, and self-motivated
  • Supportive and approachable
  • Willingness to undertake training as required, including IT and Health & Safety
  • Ability to travel between sites as required

Experience

Essential

  • IT proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and internet/website management
  • Coordinating and supporting teams
  • Managing email accounts

Desirable

  • Administration experience
  • Supporting social media, website management, or internal communications
  • Previous experience in a healthcare

Skills and Knowledge

Essential

  • Organisation and time management skills with the ability to manage multiple tasks simultaneously
  • Communication skills, both written and verbal, with the ability to liaise effectively with staff at all levels
  • Work independently as well as part of a team
  • Competent in using IT systems and intranet platforms
  • Attention to detail with accuracy in documentation
  • Ability to handle confidential information sensitively and professionally
  • Problem-solving skills and the ability to anticipate management needs
  • Be open to discretion, using initiative to seek advice where necessary
  • Ability to work independently and as part of a team
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent and to include Maths and English

Desirable

  • Additional qualifications in administration, business or management support

Personal Attributes

Essential

  • Flexible and adaptable to changing workloads and priorities
  • Proactive, reliable, and self-motivated
  • Supportive and approachable
  • Willingness to undertake training as required, including IT and Health & Safety
  • Ability to travel between sites as required

Experience

Essential

  • IT proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and internet/website management
  • Coordinating and supporting teams
  • Managing email accounts

Desirable

  • Administration experience
  • Supporting social media, website management, or internal communications
  • Previous experience in a healthcare

Skills and Knowledge

Essential

  • Organisation and time management skills with the ability to manage multiple tasks simultaneously
  • Communication skills, both written and verbal, with the ability to liaise effectively with staff at all levels
  • Work independently as well as part of a team
  • Competent in using IT systems and intranet platforms
  • Attention to detail with accuracy in documentation
  • Ability to handle confidential information sensitively and professionally
  • Problem-solving skills and the ability to anticipate management needs
  • Be open to discretion, using initiative to seek advice where necessary
  • Ability to work independently and as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tyntesfield Medical Group

Address

Tower House Medical Centre

Stock Way South

Nailsea

Bristol

BS48 2XX


Employer's website

https://www.tyntesfield.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tyntesfield Medical Group

Address

Tower House Medical Centre

Stock Way South

Nailsea

Bristol

BS48 2XX


Employer's website

https://www.tyntesfield.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Manager

Katina Harris

bnssg.tyntesfield.hr@nhs.net

Details

Date posted

21 November 2025

Pay scheme

Other

Salary

£14 an hour

Contract

Permanent

Working pattern

Full-time, Job share

Reference number

A0519-25-0019

Job locations

Tower House Medical Centre

Stock Way South

Nailsea

Bristol

BS48 2XX


Backwell Medical Centre

15 West Town Road

Backwell

Bristol

BS48 3HA


Tyntesfield Medical Group

55 Rayens Cross Road

Long Ashton

Bristol

BS41 9DY


Brockway Medical Centre

8 Brockway

Nailsea

Bristol

BS48 1BZ


Supporting documents

Privacy notice

Tyntesfield Medical Group's privacy notice (opens in a new tab)