Job summary
We are seeking
a proactive Rota and Resource Administrator to join our friendly and dedicated
team. This is an excellent opportunity
for a motivated and organised individual to play a key role in supporting the
smooth running of our operations.
Essential
requirements include excellent written and verbal communication skills, strong
IT and administrative skills, and highly organised with the ability to work
well under pressure while remaining calm, focused and approachable.
Previous NHS
experience within a Primary Care setting along with knowledge of EMIS is desirable.
Main duties of the job
We are
seeking a proactive Rota and Resource Administrator to join our friendly and
dedicated team. This is an excellent
opportunity for a motivated and organised individual to play a key role in
supporting the smooth running of our operations.
Essential
requirements include excellent written and verbal communication skills, strong
IT and administrative skills, and highly organised with the ability to work
well under pressure while remaining calm, focused and approachable.
Previous NHS
experience within a Primary Care setting along with knowledge of EMIS is
desirable.
About us
Tyntesfield Medical Group in North Somerset is a 13 Partner General Practice with a patient list size currently of around 35,000 split across four sites: Tower House Medical Centre, Brockway Medical Centre, Backwell Medical Centre and Long Ashton Surgery.
We are a friendly and accessible team providing excellent healthcare in our community. We provide a professional, safe, supportive, and efficient working environment for everyone in the practice. We are a forward-thinking organisation with a strong emphasis on teamwork and patient-centred care.
Job description
Job responsibilities
Implement
agreed standards for delivering support services across all sites, working
closely with the Rota Resource Manager to ensure consistency in service across
the Group.
Extend
support to another site in the event of the absence of another member of the
Management Team or, at times, extraordinary demand or exceptional events.
Ensure
efficient, timely and accurate completion of all administrative tasks.
Ensure
all templates are up-to-date and accurate for all sites as directed by the Rota
and Resource Manager.
With
support, ensure all targets are met with sufficient cover for improved access
and extended hours.
Work
with the Rota and Resource Manager to manage and seek locum cover as
appropriate.
Supporting
the Rota and Resource Manager in managing clinical resources across TMG,
ensuring sufficient cover is available daily across all sites.
Implement
timetables for students and trainees across all sites as guided by the Rota and
Resource Manager.
With
support, manage the staff absence line and arrange any cover as necessary,
informing the HR Manager and Line Managers and recording on TeamNet.
Handle
petty cash and manage budgets consistent with role.
Responsible
for room availability for internal staff.
Any other duties required for the
role.
Job description
Job responsibilities
Implement
agreed standards for delivering support services across all sites, working
closely with the Rota Resource Manager to ensure consistency in service across
the Group.
Extend
support to another site in the event of the absence of another member of the
Management Team or, at times, extraordinary demand or exceptional events.
Ensure
efficient, timely and accurate completion of all administrative tasks.
Ensure
all templates are up-to-date and accurate for all sites as directed by the Rota
and Resource Manager.
With
support, ensure all targets are met with sufficient cover for improved access
and extended hours.
Work
with the Rota and Resource Manager to manage and seek locum cover as
appropriate.
Supporting
the Rota and Resource Manager in managing clinical resources across TMG,
ensuring sufficient cover is available daily across all sites.
Implement
timetables for students and trainees across all sites as guided by the Rota and
Resource Manager.
With
support, manage the staff absence line and arrange any cover as necessary,
informing the HR Manager and Line Managers and recording on TeamNet.
Handle
petty cash and manage budgets consistent with role.
Responsible
for room availability for internal staff.
Any other duties required for the
role.
Person Specification
Personal Attributes
Essential
- Accuracy
- Working as part of a team
- Ability to work under pressure
- Trustworthy and reliable
- Adaptability and flexibility in working hours
- Willingness to adapt to a changing environment
- Sense of humour
- Ability to drive with own transport to use for duty purposes
Experience
Essential
- Previous experience of office-based, team-oriented work
- Working with or having regular contact with the public
- Extensive use of computers in the workplace
- Experience in patient or customer service
Desirable
- Previous experience of working in the NHS, preferably Primary Care
- Working in a multi-disciplinary team
- Knowledge of EMIS and rotas within EMIS
Qualifications
Essential
- Demonstrates a good standard of written and spoken English
Desirable
- Minimum of 3 GCSEs or equivalent Grade C/4 or above
Skills & Knowledge
Essential
- Written and verbal communication skills
- Excellent communication skills at all levels
- Innovative and ability to implement new ideas
- Ability to prioritise competing demands
- Good IT skills literate with Microsoft Office and able to adapt to using third party software
Person Specification
Personal Attributes
Essential
- Accuracy
- Working as part of a team
- Ability to work under pressure
- Trustworthy and reliable
- Adaptability and flexibility in working hours
- Willingness to adapt to a changing environment
- Sense of humour
- Ability to drive with own transport to use for duty purposes
Experience
Essential
- Previous experience of office-based, team-oriented work
- Working with or having regular contact with the public
- Extensive use of computers in the workplace
- Experience in patient or customer service
Desirable
- Previous experience of working in the NHS, preferably Primary Care
- Working in a multi-disciplinary team
- Knowledge of EMIS and rotas within EMIS
Qualifications
Essential
- Demonstrates a good standard of written and spoken English
Desirable
- Minimum of 3 GCSEs or equivalent Grade C/4 or above
Skills & Knowledge
Essential
- Written and verbal communication skills
- Excellent communication skills at all levels
- Innovative and ability to implement new ideas
- Ability to prioritise competing demands
- Good IT skills literate with Microsoft Office and able to adapt to using third party software
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
