Job summary
Two part-time positions or full-time will be
considered
Candidates will need to be a team player with a passion for giving
excellent customer service. Excellent
communication, adaptability, flexibility, phone experience and a good level of
keyboard / IT knowledge are also essential.
Previous experience gained within the NHS, along with a working
knowledge of EMIS and medical terminology is preferred.
Main duties of the job
The purpose of the role is to process
prescriptions and provide an efficient and safe system of medication reviews,
liaising with all relevant parties, including phone call contact with patients
and other health care professionals regarding medication queries. Ensure all administration duties and patient
requests are processed in accordance with practice policy.
About us
Tyntesfield Medical Group in North Somerset is a 13 Partner General Practice with a patient list size currently of around 33,000 split across four sites: Tower House Medical Centre, Brockway Medical Centre, Backwell Medical Centre and Long Ashton Surgery.
We are a friendly and accessible team providing excellent healthcare in our community. We provide a professional, safe, supportive, and efficient working environment for everyone in the practice. We are a forward-thinking organisation with a strong emphasis on teamwork and patient-centred care.
Job description
Job responsibilities
The duties
and responsibilities to be undertaken by the Repeat Prescribing Clerk may
include any or all of the items in the following list. Duties may be varied from time to time under
the direction of the Repeat Prescribing Team Leader / Operations Manager,
dependent on current and evolving Practice workload and staffing levels.
-
Process repeat prescriptions on a daily
basis, ensuring compliance with the practice protocol.
-
Perform regular searches on drugs requiring
monitoring, hence minimising the risk of adverse effects.
-
Ensure all current medications have relevant,
current authorisations.
-
Promote cost-effective prescribing at the
practice by switching drugs to generic preparations when appropriate and
encouraging the use of local primary care trust formulary medication choices.
-
Deal with prescription queries from a range
of healthcare professionals, including GPs, nurses, community pharmacists,
nursing home staff, and reception/administration staff at the practice.
-
Deal with medication changes from all
hospital letters, removing old medication and adding new or making changes. Write a letter to the patient, including the
new RHS and confirmation of changes. Add
any relevant monitoring diaries.
-
Working closely with the Prescribing Support
Pharmacist.
-
Perform searches and act upon drug alerts.
-
Add new patient medication. Pass to registered GP for approval,
highlighting any concerns and relevant diaries.
Liaise with patients via phone call or letter.
-
Communicate with new doctors in medication
review protocols and practice formulary choices.
-
Provide support with any aspects of practice
administration and clerical duties.
-
Liaise with Pharmacies regarding monthly
dossette box prescriptions. Where
necessary, complete the alterations sheet for GP's signature.
-
Liaise with colleagues and pharmacists in the
Hub and within TMG branches.
-
Attend Hub meetings.
-
Attend other group sites if necessary.
-
To follow CCG guidelines to facilitate the
reduction of repeat prescribing costs.
-
Any other duties as reasonably requested.
Job description
Job responsibilities
The duties
and responsibilities to be undertaken by the Repeat Prescribing Clerk may
include any or all of the items in the following list. Duties may be varied from time to time under
the direction of the Repeat Prescribing Team Leader / Operations Manager,
dependent on current and evolving Practice workload and staffing levels.
-
Process repeat prescriptions on a daily
basis, ensuring compliance with the practice protocol.
-
Perform regular searches on drugs requiring
monitoring, hence minimising the risk of adverse effects.
-
Ensure all current medications have relevant,
current authorisations.
-
Promote cost-effective prescribing at the
practice by switching drugs to generic preparations when appropriate and
encouraging the use of local primary care trust formulary medication choices.
-
Deal with prescription queries from a range
of healthcare professionals, including GPs, nurses, community pharmacists,
nursing home staff, and reception/administration staff at the practice.
-
Deal with medication changes from all
hospital letters, removing old medication and adding new or making changes. Write a letter to the patient, including the
new RHS and confirmation of changes. Add
any relevant monitoring diaries.
-
Working closely with the Prescribing Support
Pharmacist.
-
Perform searches and act upon drug alerts.
-
Add new patient medication. Pass to registered GP for approval,
highlighting any concerns and relevant diaries.
Liaise with patients via phone call or letter.
-
Communicate with new doctors in medication
review protocols and practice formulary choices.
-
Provide support with any aspects of practice
administration and clerical duties.
-
Liaise with Pharmacies regarding monthly
dossette box prescriptions. Where
necessary, complete the alterations sheet for GP's signature.
-
Liaise with colleagues and pharmacists in the
Hub and within TMG branches.
-
Attend Hub meetings.
-
Attend other group sites if necessary.
-
To follow CCG guidelines to facilitate the
reduction of repeat prescribing costs.
-
Any other duties as reasonably requested.
Person Specification
Skills and Knowledge
Essential
- Good keyboard / IT skills literate with Microsoft Word and Outlook, and able to adapt to using third-party software
- Demonstrate a good standard of written and spoken English
Desirable
- Understanding of medical terminology
- Understanding of repeat prescribing
- Understanding of EMIS
Qualifications
Desirable
- Minimum of 3 GCSEs or equivalent Grade C/4 or above
Experience
Essential
- Working as part of a team
- Worked with confidential / sensitive data
Desirable
Personal Attributes
Essential
- Adaptability and flexibility
- Accuracy
- Ability to work under pressure
- Trustworthy and reliable
- Attention to detail
Person Specification
Skills and Knowledge
Essential
- Good keyboard / IT skills literate with Microsoft Word and Outlook, and able to adapt to using third-party software
- Demonstrate a good standard of written and spoken English
Desirable
- Understanding of medical terminology
- Understanding of repeat prescribing
- Understanding of EMIS
Qualifications
Desirable
- Minimum of 3 GCSEs or equivalent Grade C/4 or above
Experience
Essential
- Working as part of a team
- Worked with confidential / sensitive data
Desirable
Personal Attributes
Essential
- Adaptability and flexibility
- Accuracy
- Ability to work under pressure
- Trustworthy and reliable
- Attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.