Millstream Medical Centre

Administrator

The closing date is 30 June 2025

Job summary

We are seeking an enthusiastic and motivated individual who has proven experience within a primary care setting to undertake clinical coding of hospital/clinic and miscellaneous correspondence within the practice.

Main duties of the job

This role will include daily processing of all incoming correspondence to the surgery, received either physically or electronically by scanning and actioning as necessary in order to maintain accurate patient medical records.

The ideal candidate will be able to extract the necessary data from correspondence using workflow optimisation and input this via clinical coding using SNOMED-CT, or distribute as needed to other members of the team for action.

Please refer to full Job description for more information.

About us

An opportunity has arisen for an Administrator to join our busy and forward-thinking practice. Sarum Health Group is dedicated to providing safe and compassionate care to our approximately 12,000 patients. We are a SystmOne practice of 4 Partners, 10 Salaried GPs, 7 Advanced Nurse Practitioners, a Paramedic and a Nursing team together with a knowledgeable reception and admin support team.

Details

Date posted

27 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0510-25-0006

Job locations

Avon Approach

Salisbury

SP1 3SL


Larkhill Medical Centre

Willoughby Road

Larkhill, Salisbury

SP4 8QY


The Sixpenny Handley Surgery

Dean Lane

Sixpenny Handley, Dorset

SP5 5PA


The Surgery

Doves Meadow

Broad Chalke

Salisbury

SP5 5EL


Job description

Job responsibilities

  • To assist in the smooth running of the Practice;
  • To ensure that a comprehensive administrative service is provided to patients, visitors, Health Care Professionals and colleagues at the Practice and associated organisations;
  • To contribute significantly to the development, implementation, monitoring and reviewing of practice procedures to maintain high professional standards.

Core Principles:

  • To be courteous and polite to all people associated with the practice on the telephone, face to face or in written form.
  • To ensure confidentiality of information (written/oral or electronic) is always preserved whether at or away from work in accordance with the contract of employment.
  • To follow practice procedures to ensure that Caldicott Guardian and Security requirements are always met.
  • To follow procedures to ensure compliance with the Data Protection Act 2018.
  • To follow all practice policies, protocols and procedures concerned including Safeguarding, with the maintenance of ethical practice.
  • To support and participate in initiatives to ensure a safe and healthy environment for all practice users. This includes following procedures to ensure the control of potential hazards to health and safety.
  • To respect, support, contribute to and take personal responsibility for implementing commitment to Diversity and Equality of Opportunity.
  • To contribute to a culture of continuous improvement.
  • To deal with complaints promptly and according to practice policy.
  • To perform duties to standards required by the practice in accordance with quality assurance.
  • To demonstrate commitment to Continuing Professional Development.
  • To demonstrate computer literacy.
  • Always following the practice standard operating procedures.
  • To always follow the practice safeguarding policy.

Job description

Job responsibilities

  • To assist in the smooth running of the Practice;
  • To ensure that a comprehensive administrative service is provided to patients, visitors, Health Care Professionals and colleagues at the Practice and associated organisations;
  • To contribute significantly to the development, implementation, monitoring and reviewing of practice procedures to maintain high professional standards.

Core Principles:

  • To be courteous and polite to all people associated with the practice on the telephone, face to face or in written form.
  • To ensure confidentiality of information (written/oral or electronic) is always preserved whether at or away from work in accordance with the contract of employment.
  • To follow practice procedures to ensure that Caldicott Guardian and Security requirements are always met.
  • To follow procedures to ensure compliance with the Data Protection Act 2018.
  • To follow all practice policies, protocols and procedures concerned including Safeguarding, with the maintenance of ethical practice.
  • To support and participate in initiatives to ensure a safe and healthy environment for all practice users. This includes following procedures to ensure the control of potential hazards to health and safety.
  • To respect, support, contribute to and take personal responsibility for implementing commitment to Diversity and Equality of Opportunity.
  • To contribute to a culture of continuous improvement.
  • To deal with complaints promptly and according to practice policy.
  • To perform duties to standards required by the practice in accordance with quality assurance.
  • To demonstrate commitment to Continuing Professional Development.
  • To demonstrate computer literacy.
  • Always following the practice standard operating procedures.
  • To always follow the practice safeguarding policy.

Person Specification

Experience

Essential

  • Knowledge of data protection and confidentiality;
  • Knowledge of databases and spread sheets IM&T literate Regular use of Databases;
  • Word processing packages, spread sheets.

Desirable

  • To have worked previously in a medical, health or social care environment

Qualifications

Essential

  • RSA II or equivalent in typing/word processing

Desirable

  • Patient Administration Systems
  • Minute taking
  • Medical Terminology
  • Report writing
Person Specification

Experience

Essential

  • Knowledge of data protection and confidentiality;
  • Knowledge of databases and spread sheets IM&T literate Regular use of Databases;
  • Word processing packages, spread sheets.

Desirable

  • To have worked previously in a medical, health or social care environment

Qualifications

Essential

  • RSA II or equivalent in typing/word processing

Desirable

  • Patient Administration Systems
  • Minute taking
  • Medical Terminology
  • Report writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Millstream Medical Centre

Address

Avon Approach

Salisbury

SP1 3SL


Employer's website

https://sarumhealthgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

Millstream Medical Centre

Address

Avon Approach

Salisbury

SP1 3SL


Employer's website

https://sarumhealthgroup.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Jessica Riva

jessica.riva@nhs.net

Details

Date posted

27 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0510-25-0006

Job locations

Avon Approach

Salisbury

SP1 3SL


Larkhill Medical Centre

Willoughby Road

Larkhill, Salisbury

SP4 8QY


The Sixpenny Handley Surgery

Dean Lane

Sixpenny Handley, Dorset

SP5 5PA


The Surgery

Doves Meadow

Broad Chalke

Salisbury

SP5 5EL


Supporting documents

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