Job responsibilities
Job Holders
Objectives:
Make
professionally autonomous decisions for which he/she is accountable.
Making
use of skills in history taking, physical examination, problem-solving and
clinical decision-making, to establish a diagnosis and management plan.
To
maintain accurate and contemporaneous records, utilising computer systems where
appropriate and consider the Caldicott Principles in relation to all data
handling.
Instigate
necessary invasive and non-invasive diagnostic tests or investigations and
interpret findings/reports.
Provide
safe, evidence-based, cost-effective, individualised patient care.
Offer
a holistic service to patients and their families.
Promote
health and well-being through the use of health promotion, health education,
screening and therapeutic communication skills.
Refer
patients directly to other services/agencies as appropriate.
Support
the other clinicians within the Practice in developing and delivering
specialist primary care services. To work within the practice guidelines,
policies, and protocols.
Contribute
to the practice achieving its quality targets to sustain the high standards of
patient care and service delivery.
Core
Principles:
To
be courteous and polite to all people associated with the practice on the
telephone, face to face or in written form.
To
ensure confidentiality of information (written/oral or electronic) is always
preserved whether at or away from work in accordance with the contract of
employment.
To
follow practice procedures to ensure that Caldicott Guardian and Security
requirements are always met.
To
follow procedures to ensure compliance with the Data Protection Act 1998
To
follow all practice policies, protocols and procedures concerned including
Safeguarding, with the maintenance of ethical practice.
To
support and participate in initiatives to ensure a safe and healthy environment
for all practice users. This includes following procedures to ensure the
control of potential hazards to health and safety.
To
respect, support, contribute to and take personal responsibility for
implementing commitment to Diversity and Equality of Opportunity
To
contribute to a culture of continuous improvement
To
deal with complaints promptly and according to practice policy
To
perform duties to standards required by the practice in accordance with quality
assurance.
To
demonstrate commitment to Continuing Professional Development
To
demonstrate computer literacy
Primary
Responsibilities:
The
following are the core responsibilities of the Salaried GP. There may be, on
occasion, a requirement to carry out other tasks; this will be dependent upon
factors such as workload and staffing levels:
The
delivery of highly effective medical care to the entitled population
The
provision of services commensurate with the GMS contract
Generic
prescribing adhering to local and national guidance
Effective
management of long-term conditions
Processing
of administration in a timely manner, including referrals, repeat prescription requests
and other associated administrative tasks
On
a rotational basis, undertake telephone triage and duty doctor roles
Maintain
accurate clinical records in conjunction with good practice, policy and
guidance
Work
collaboratively, accepting an equal share of the practice workload
Adhere
to best practice recommended through clinical guidelines and the audit process
Contribute
to the successful implementation of continuous improvement and quality
initiatives within the practice
Accept
delegated responsibility for a specific area (or areas) or the QOF
Attend
and contribute effectively to practice meetings as required
Contribute
effective to the development and maintenance of the practice including clinical
governance and training
Ensure
compliance with the appraisal process
Prepare
and complete the revalidation process
Commit
to self-learning and instil an ethos of continuing professional development
across the practice team
Support
the training of medical students from all clinical disciplines
Support
the partners in achieving the strategic aims of the practice, making
recommendations to enhance income and reduce expenditure
Review
and always adhere to practice protocols and policies
Encourage
collaborative working, liaising with all staff regularly, always promoting a
culture of continuous improvement.
Secondary
Responsibilities:
In
addition to the primary responsibilities, the salaried GP may be requested to:
Participate
in practice audits as requested by the audit lead
Participate
in local initiatives to enhance service delivery and patient care
Participate
in the review of significant and near-miss events applying a structured
approach i.e., root cause analysis (RCA)
Confidentiality:
While
seeking treatment, patients entrust us with, or allow us to gather, sensitive
information in relation to their health and other matters. They do so in confidence and have the right
to expect that staff will respect their privacy and act appropriately.
In
the performance of the duties outlined in this job description, the post-holder
may have access to confidential information relating to patients and their
careers, practice staff and other healthcare workers. They may also have access to information
relating to the practice as a business organisation. All such information from any source is to be
regarded as strictly confidential.
Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in
accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Health
and safety:
The
post-holder must comply at all times with the Practices Health and Safety
Policies, in particular by following agreed safe working procedures and
reporting incidents by following the Practices incident reporting procedure.
Equality
and diversity:
A
good attitude and positive action towards ED&I creates an environment where
all individuals are able to achieve their full potential. Creating such an
environment is important for three reasons: it improves operational
effectiveness; it is morally the right thing to do, and it is required by law.
Patients
and their families have the right to be treated fairly and be routinely
involved in decisions about their treatment and care. They can expect to be
treated with dignity and respect and will not be discriminated against on any
grounds including age, disability, gender reassignment, marriage and civil
partnership, pregnancy and maternity, race, religion or belief, sex, or sexual
orientation. Patients have a responsibility to treat other patients and our
staff with dignity and respect.
Staff
have the right to be treated fairly in recruitment and career progression.
Staff can expect to work in an environment where diversity is valued and
equality of opportunity is promoted. Staff will not be discriminated against on
any grounds including age, disability, gender reassignment, marriage and civil
partnership, pregnancy and maternity, race, religion or belief, sex or sexual
orientation. Staff have a responsibility to ensure that they treat our patients
and their colleagues with dignity and respect.
Quality
and Continuous Improvement:
To
preserve and improve the quality of our output, all personnel are required to
think not only of what they do, but how they achieve it. By continually
re-examining our processes, we will be able to develop and improve the overall
effectiveness of the way we work. The responsibility for this rests with
everyone working within the practice to look for opportunities to improve
quality and share good practice.
This
practice continually strives to improve work processes which deliver healthcare
with improved results across all areas of our service provision. We promote a
culture of continuous improvement where everyone counts, and staff are
permitted to make suggestions and contributions to improve our service delivery
and enhance patient care.
Learning
and development:
The
effective use of training and development is fundamental to ensuring that all
staff are equipped with the appropriate skills, knowledge, attitude and
competences to perform their role. All staff will be required to partake and
complete mandatory training as directed by the training coordinator, as well as
participating in the practice training programme.
Staff
will also be permitted (subject to approval) to undertake external training
courses which will enhance their knowledge and skills, progress their career
and ultimately enable them to improve processes and service delivery.
Communication:
The
post-holder should recognize the importance of effective communication within
the team and will strive to:
Communicate
effectively with other team members.
Communicate
effectively with patients and carers.
Recognise
peoples needs for alternative methods of communication and respond
accordingly.
Additional
information:
Post
subject to continuous evaluation and development.
Appraisal
interval: annual main review.
A
job description cannot give a complete account of all aspects of the post.
Therefore,
from time to time, the demands of the organisation will require adjustments in
the responsibilities of the post. No
such adjustments, however, may be made without the agreement of the Partnership
or without full consultation with the post-holder.
