Riverside Surgery

PART TIME Care Co-ordinator

The closing date is 12 October 2025

Job summary

Riverside Surgery is looking to recruit a permanent ARRS PART TIME Care Co-ordinator (ideally working Wednesday-Friday)who will play a key co-ordinating role at Riverside Surgery. Care co-ordinators provide extra time, capacity and expertise to make sure that appropriate support is made available to patients and ensure that their needs are addressed. They will help patients and their families to understand, manage and utilise personal care and support plans and contribute to increasing the number of patients with personal health budgets in place. Care Co-ordinators will work closely with practice staff to ensure patients receive coordinated care, which is responsive to their needs and designed in co-operation with patients, carers, and all supporting services.

Main duties of the job

Main Responsibilities are to:

With the use of Clinical Systems actively identify a caseload of patients who are in need of a care package

Work directly with patients, their carers and advocates in line with best practice, to develop a holistic personalised care and support plan that brings together all the patients identified care and support needs and reflects what matters most to them.

Support people to understand their level of knowledge, skills and confidence when engaging with the support planning process and managing their health and wellbeing, including the use of the Patient Activation Measure

Help people to manage their needs through answering queries, making and managing appointments and ensuring that people have good quality written or verbal information to help them make choices about their care.

Assist patients and their carers to access support or interventions that improve their health and well being and increase their knowledge, skills and confidence.

Assist patients and their families to consider and record their wishes and preferrencs in regard to future care and treatment in the event of a deterioriation when they are no longer able to make decisions for themselves

About us

There is a vacancy for a part time Care Co-ordinator at Riverside Surgery in Evesham. This vacancy is to support other health care professionals who deliver vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice by delivering customer service to patients and customer alike.

Details

Date posted

03 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0509-25-0009

Job locations

Waterside

Evesham

Worcestershire

WR11 1JP


Job description

Job responsibilities

RESPONSIBLE TO: Practice Manager

PURPOSE OF THE ROLE:

Care co-ordinators provide extra time, capacity and expertise to make sure that appropriate support is made available to patients and ensure that their needs are addressed. They will help patients and their families to understand, manage and utilise personal care and support plans and contribute to increasing the number of patients with personal health budgets in place. Care Co-ordinators will work closely with practice staff to ensure patients receive coordinated care, which is responsive to their needs and designed in co-operation with patients, carers, and all supporting services.

Tackling health inequalities is a major focus for the practice and this role will ensure that this key priority is embedded within all work carried out by the Care Coordinator who will be providing much needed advice and guidance to a diverse population of patients.

This role aims to give patients and their carers more control over their own health and care, achieve greater collaboration between GPs and their teams and community services, strengthen joint working with local partners, and improve health outcomes and tackle health inequalities.

The Care Coordinator will work as an integral part of the multi-disciplinary team supporting patients with multiple and complex needs and their carers to take an active and informed role within their own health care and wellbeing. They will provide a point of contact for the patient and their family/carers. They will work closely with other services to ensure the provision of seamless and integrated support.

Job description

Job responsibilities

RESPONSIBLE TO: Practice Manager

PURPOSE OF THE ROLE:

Care co-ordinators provide extra time, capacity and expertise to make sure that appropriate support is made available to patients and ensure that their needs are addressed. They will help patients and their families to understand, manage and utilise personal care and support plans and contribute to increasing the number of patients with personal health budgets in place. Care Co-ordinators will work closely with practice staff to ensure patients receive coordinated care, which is responsive to their needs and designed in co-operation with patients, carers, and all supporting services.

Tackling health inequalities is a major focus for the practice and this role will ensure that this key priority is embedded within all work carried out by the Care Coordinator who will be providing much needed advice and guidance to a diverse population of patients.

This role aims to give patients and their carers more control over their own health and care, achieve greater collaboration between GPs and their teams and community services, strengthen joint working with local partners, and improve health outcomes and tackle health inequalities.

The Care Coordinator will work as an integral part of the multi-disciplinary team supporting patients with multiple and complex needs and their carers to take an active and informed role within their own health care and wellbeing. They will provide a point of contact for the patient and their family/carers. They will work closely with other services to ensure the provision of seamless and integrated support.

Person Specification

Qualifications

Desirable

  • Previous GP practice experience and use of EMIS desirable but not essential as training will be provided
Person Specification

Qualifications

Desirable

  • Previous GP practice experience and use of EMIS desirable but not essential as training will be provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Riverside Surgery

Address

Waterside

Evesham

Worcestershire

WR11 1JP


Employer's website

https://www.riversidesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Riverside Surgery

Address

Waterside

Evesham

Worcestershire

WR11 1JP


Employer's website

https://www.riversidesurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Lucy Jones

riverside.surgery1@nhs.net

01386444400

Details

Date posted

03 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0509-25-0009

Job locations

Waterside

Evesham

Worcestershire

WR11 1JP


Supporting documents

Privacy notice

Riverside Surgery's privacy notice (opens in a new tab)