Job summary
We are looking for an experienced medical secretary to work
at our friendly, inner city NHS GP practice.
This post is for an initial 4 month period working 20 hours a week, with the potential for extension / permanent contract.
You will be working as part of the larger administrative
team and also more specifically within the medical secretarial team to complete
the varied workload such as replying to emails, typing letters, processing referrals and completing tasks on behalf of the clinical staff and patients.
To be successful in applying for this role you will have experience
as a medical secretary either in primary or secondary care and have good IT
skills. A knowledge and understanding of the referral process / primary care IT systems is essential.
Main duties of the job
Responsibilities
As a Medical Secretary at our GP practice, your main
responsibilities will include:
Accurately transcribing and formatting medical
documents, such as referral letters, clinic letters, and medical reports.
Handling incoming and outgoing telephone calls,
emails, and correspondence in a professional and timely manner.
Liaising with other healthcare professionals,
hospitals, and external organizations to ensure seamless coordination of
patient care.
Managing and organizing patient appointments,
ensuring efficient scheduling and communication with patients.
Maintaining and updating patient records, ensuring
data protection and confidentiality is upheld at all times.
Providing general administrative support to the
GP practice team, including ordering supplies, filing, and photocopying.
Participating in ongoing staff training and
development, as well as contributing to the continuous improvement of practice
policies and procedures.
About us
Lawrence Hill Health centre is a practice of just over 12,000 patients,
located in the vibrant inner city of Bristol. We are a multi disciplinary team who pride
ourselves on our friendly supportive working environment.
If you are looking for a good work life balance, a friendly team and an interesting and varied job, please apply.
Job description
Job responsibilities
Responsibilities
As a Medical Secretary at our GP practice, your main
responsibilities will include:
Accurately transcribing and formatting medical
documents, such as referral letters, clinic letters, and medical reports.
Handling incoming and outgoing telephone calls,
emails, and correspondence in a professional and timely manner.
Liaising with other healthcare professionals,
hospitals, and external organizations to ensure seamless coordination of
patient care.
Managing and organizing patient appointments,
ensuring efficient scheduling and communication with patients.
Maintaining and updating patient records, ensuring
data protection and confidentiality is upheld at all times.
Providing general administrative support to the
GP practice team, including ordering supplies, filing, and photocopying.
Participating in ongoing staff training and
development, as well as contributing to the continuous improvement of practice
policies and procedures.
Job description
Job responsibilities
Responsibilities
As a Medical Secretary at our GP practice, your main
responsibilities will include:
Accurately transcribing and formatting medical
documents, such as referral letters, clinic letters, and medical reports.
Handling incoming and outgoing telephone calls,
emails, and correspondence in a professional and timely manner.
Liaising with other healthcare professionals,
hospitals, and external organizations to ensure seamless coordination of
patient care.
Managing and organizing patient appointments,
ensuring efficient scheduling and communication with patients.
Maintaining and updating patient records, ensuring
data protection and confidentiality is upheld at all times.
Providing general administrative support to the
GP practice team, including ordering supplies, filing, and photocopying.
Participating in ongoing staff training and
development, as well as contributing to the continuous improvement of practice
policies and procedures.
Person Specification
Experience
Essential
- High level of accuracy in presentation of information.
- Good standard of English speaking and writing.
- High Level of organisational and time management skills.
- Ability to work in a fast paced, ever changing environment.
- Experience of dealing with the public on the phone and face to face.
- Attention to accuracy and detail on a consistent basis.
- Confident to respond to a range of different people and colleagues in a courteous and professional manner.
- Previous use and understanding of databases and reporting.
- Understands the need to maintain data security and confidentiality of information.
- Knowledge of the referral process.
Desirable
- Experience of working in a GP surgery or an NHS office environment.
- Experience of working in secretarial role in a healthcare setting.
- Experience of using NHS computer systems for records updates, ordering and other functions (e.g. coding, data collection, referrals).
Qualifications
Essential
- Educated to GCSE level or equivalent, including English and Maths
Desirable
- Advanced keyboard skills including a high standard of word processing skills (e.g. RSA II or equivalent
- Appropriate NVQ III Certificate (e.g. Business Administration, Secretarial Support etc) or equivalent level qualifications / relevant experience
- Audio typing skills
Person Specification
Experience
Essential
- High level of accuracy in presentation of information.
- Good standard of English speaking and writing.
- High Level of organisational and time management skills.
- Ability to work in a fast paced, ever changing environment.
- Experience of dealing with the public on the phone and face to face.
- Attention to accuracy and detail on a consistent basis.
- Confident to respond to a range of different people and colleagues in a courteous and professional manner.
- Previous use and understanding of databases and reporting.
- Understands the need to maintain data security and confidentiality of information.
- Knowledge of the referral process.
Desirable
- Experience of working in a GP surgery or an NHS office environment.
- Experience of working in secretarial role in a healthcare setting.
- Experience of using NHS computer systems for records updates, ordering and other functions (e.g. coding, data collection, referrals).
Qualifications
Essential
- Educated to GCSE level or equivalent, including English and Maths
Desirable
- Advanced keyboard skills including a high standard of word processing skills (e.g. RSA II or equivalent
- Appropriate NVQ III Certificate (e.g. Business Administration, Secretarial Support etc) or equivalent level qualifications / relevant experience
- Audio typing skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.