Job summary
We are seeking a friendly Administration Assistant with excellent communication and computer skills to join the friendly Admin team at Priory Surgery for 25 hours a week.
The role is varied, with tasks linking to all teams within the surgery.
The role is to provide a comprehensive administration service within the Practice to GPs, health professionals, the general public and other agencies.
This role would suit a flexible individual, with a 'can do' attitude. Primary Care experience is desirable, but not essential.
Main duties of the job
The main responsibilities of the post-holder will be patient registrations and deductions, dealing with Out of Hours and NHS 111 incoming summaries, processing NHS Mail, scanning and coding documents topatientsclinical records (including hospital correspondence and correspondence from other sources), and assisting with complaints management.Additional duties may includegeneral surgery administration.
About us
Priory Surgery is a long-established GP training practice situated in South Bristol (a couple of miles from the city centre), providing Primary Medical Services to around 11,500 patients in the Knowle, Whitchurch, Totterdown and Brislington areas.
We are a friendly and progressive team working together to provide a high quality service, achieving high QOF standards and participating in primary care incentive schemes and enhanced services.
We are part of the Connexus Primary Care Network with four other local practices.
Job description
Job responsibilities
Please see attached document in supporting documents
Job
Summary:
The main responsibilities of the post-holder will be
patient registrations and deductions, dealing with Out of Hours and NHS 111
incoming summaries, processing NHS Mail, scanning and coding documents to patients clinical records (including
hospital correspondence and correspondence from other sources), and assisting
with complaints management. The post holder will work strictly in accordance
with agreed procedures, protocols and
timescales. Additional duties may
include assisting other members of the Administration Team with note culling, summarising
and other general administrative processes.
Job description
Job responsibilities
Please see attached document in supporting documents
Job
Summary:
The main responsibilities of the post-holder will be
patient registrations and deductions, dealing with Out of Hours and NHS 111
incoming summaries, processing NHS Mail, scanning and coding documents to patients clinical records (including
hospital correspondence and correspondence from other sources), and assisting
with complaints management. The post holder will work strictly in accordance
with agreed procedures, protocols and
timescales. Additional duties may
include assisting other members of the Administration Team with note culling, summarising
and other general administrative processes.
Person Specification
Qualifications
Essential
- Minimum 2 GCSE passes or equivalent, Inc Math & English
Experience
Essential
- Experience of working as a administrator, preferably in the public sector
- Using Microsoft office software.
Desirable
- An understanding of the day to day functions of General Practice
- Previous experience working in an NHS environment.
Knowledge
Essential
- Excellent keyboard and computer skills
- Demonstrable communication skills
- An understanding of the principles of the Data Protection Act
- Understands own role in ensuring the H&S of fellow staff members.
Desirable
- Knowledge of primary care clinical computer systems
Skills and Abilities
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to communicate clearly & succinctly verbally and in writing
- Able to work under pressure
- Able to work in a changing environment
Others
Essential
- Able to work 25 hours per week, surgery based
- Reliability, punctuality and good organisation
Person Specification
Qualifications
Essential
- Minimum 2 GCSE passes or equivalent, Inc Math & English
Experience
Essential
- Experience of working as a administrator, preferably in the public sector
- Using Microsoft office software.
Desirable
- An understanding of the day to day functions of General Practice
- Previous experience working in an NHS environment.
Knowledge
Essential
- Excellent keyboard and computer skills
- Demonstrable communication skills
- An understanding of the principles of the Data Protection Act
- Understands own role in ensuring the H&S of fellow staff members.
Desirable
- Knowledge of primary care clinical computer systems
Skills and Abilities
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work without direct supervision and determine own workload priorities
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to communicate clearly & succinctly verbally and in writing
- Able to work under pressure
- Able to work in a changing environment
Others
Essential
- Able to work 25 hours per week, surgery based
- Reliability, punctuality and good organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
