Medical Receptionist

Job summary

The role will be for 22 hours per week covering the following shifts. The successful candidate will be required to support the team with holiday and sickness cover.

Monday 1 to 7pm

Tuesday 1 to 7pm

Wednesday 7.30 to 1.30pm

Friday 1 to 5pm

Your role will be to ensure the smooth running of the surgery by:

Assisting patients to access the most appropriate service or healthcare professional in a polite, courteous, and effective way.

Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors.

To carry out a variety of administrative tasks for the efficient running of the Practice.

Main duties of the job

To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others.

To book patient appointments with clinical staff

To liaise with GPs, nursing staff, the Practice Manager, or any other member of the practice team regarding patient-related queries.

To receive and dispatch external mail both in hard and electronic format

Assist with any front desk duties required by patients or team in absence of front desk team

Chaperone patients as required

Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors

To carry out a variety of administrative tasks for the efficient running of the Practice.

About us

Barnt Green Surgery and its community sit in a semi-rural village, within easy reach of Birmingham and is accessed by good train and motorway connections.

You would be joining a motivated and supportive team of professionals lead by our 3 young GP Partners. The successful candidate would be enthusiastic and a good team player who wishes to deliver an excellent quality of care and contribute to our wider teams progression. We have a strong team ethos and prioritise changes to improve the teams work-life balance.

Barnt Green Surgery is a small to medium sized surgery with a friendly and loyal compliment of staff who work with our experienced and supportive management and administrative team. We are a high achieving QOF practice and pride ourselves on a providing a high standard of clinical care which results in us being held in high regard by our patients. You would be part of a clinical team comprising of a salaried GPs, Physicians Associates, a Nurse Prescriber, Practice Nurses, Pharmacy team and HCAs.