Job responsibilities
KEY
DUTIES AND RESPONSIBILITIES OF THE ROLE:
The
following are the core responsibilities of the healthcare assistant. There may
be on occasion, a requirement to carry out other tasks; this will be dependent
upon factors such as workload and staffing levels:
a.
Undertake
new patient health checks.
b.
Undertake
patient health checks detailed under specified contract.
c.
Undertake
INR checks.
d.
Support
the practice nursing team with health promotion programmes.
e.
Support
adult influenzas and COVID clinics for adults and children
f.
Carry
out baseline observations such as pulse oximetry, blood pressure, temperature,
pulse rate, recording findings accurately.
g.
Facilitate
routine and 24-hour BP monitoring, advising patients accordingly.
h.
Undertake
wound care, dressings and other clinical tasks as required.
i.
Support
the practice nursing team with the management of chronic disease clinics.
j.
Carry
out BMI checks as directed.
k.
Act
as a chaperone as required.
l.
When
trained, undertake venepuncture.
m.
When
trained, administer flu vaccinations
n.
Carry
out ECGs as requested when trained.
o.
Ensure
specimens are recorded and ready for onward transportation.
p.
Provide
support during minor operations as required.
q.
Ensure
all clinical rooms are adequately stocked and prepared for each session.
r.
Ensure
fridges are cleaned routinely in accordance with guidance.
s.
Ensure
clinical waste is removed from clinical areas and sharps bins replaced in
accordance with the practice IPC policy.
t.
Deliver
opportunistic health promotion where appropriate.
u.
support cover of our extended access provision
In
addition to the primary responsibilities, the healthcare assistant may be
requested to:
a.
Participate
in practice audit as directed by the partners.
b.
Participate
in local initiatives to enhance service delivery and patient care.
c.
Support
and participate in shared learning within the practice.
d.
Complete
opening and closing procedures in accordance with the duty rota.
Training
& Personal Development
To
participate in the annual staff development interview, identifying your own
training needs with reference to the practice development plan.
With the
Practice Manager, appraise any training you have undertaken to ensure the
knowledge or experience you have gained is used effectively.
Attend
any online or off-site training deemed relevant to your role and at the request
of the practice manager or partners.
Contribute
to the induction and training of new staff at the surgery.
Confidentiality
In
the course of seeking treatment, patients entrust us with, or allow us to
gather, sensitive information in relation to their health and other
matters. They do so in confidence and
have the right to expect that staff will respect their privacy and act
appropriately.
In
the performance of the duties outlined in this Job Description, the post-holder
may have access to confidential information relating to patients and their
carers, practice staff and other healthcare workers. They may also have access to information
relating to the practice as a business organisation. All such information
from any source is to be regarded as strictly confidential.
Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in
accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in the practice Health & Safety Policy, to include:
Using
personal security systems within the workplace according to practice guidelines.
Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks.
Making
effective use of training to update knowledge and skills.
Using
appropriate infection control procedures, maintaining work areas in a tidy and
safe way and free from hazards.
Reporting
potential risks identified.
Equality and Diversity
The post-holder
will support the equality, diversity and rights of patients, carers and
colleagues, to include:
Acting
in a way that recognises the importance of peoples rights, interpreting them
in a way that is consistent with practice procedures and policies, and current
legislation.
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving
in a manner, which is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Quality
The post-holder
will strive to maintain quality within the practice, and will:
Alert
other team members to issues of quality and risk.
Assess
own performance and take accountability for own actions, either directly or
under supervision.
Contribute
to the effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance.
Work
effectively with individuals in other agencies to meet patients needs.
Working
alongside the clinical pharmacist effectively manage own time, workload, and
resources.
Holding
any necessary indemnity relevant to the role.
Communication
The post-holder
should recognize the importance of effective communication within the team and
will strive to:
Communicate
effectively with other team members as part of the MDT.
Communicate
effectively with patients and carers.
Recognise
peoples needs for alternative methods of communication and respond
accordingly.