CAT 2 Administrator

Job summary

An exciting opportunity has arisen for a Clinical Administrator to join our dedicated team, here at Brookside Group Practice. If you have office admin experience or perhaps you are a graduate looking for a new challenge? Looking to work between 25-28 hours a week? How about joining our friendly, dedicated team?

The successful candidate will work as part of the team, managing key tasks including:

• Medical note sorting and summarising
• Coding
• Clinical paperwork
• Patient online access
• Processing all referrals for the clinical team

IT literacy, together with EMIS experience would be preferred, although not essential, as training will be provided

Please note that this role is not available for remote working.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

Main duties of the job

Medical note sorting/summarising

• Working to the practice protocol ensure sets of medical notes are sorted date order or prioritised appropriately.
• Enter all relevant clinical data on to the computer records accurately using the correct priorities.
• Remove any entries that are not in line with the practice protocol.

Coding/Admin

• Identify relevant clinical information contained in patient correspondence.
• Code or free text the clinical information on to the patient record.
• Scanning, indexing (electronic filing) and workflow of clinical correspondence.

Clinical paperwork

• To complete targeted PMAs, solicitors forms and other forms as directed, answering questions honestly and discretely using appropriate judgement & confidentiality.

Patient online access

• Follow agreed practice protocol to facilitate patient online access and proxy access on the clinical system.
• Support and assist PST Admin with any patient queries about access and information visible on patient records.

General Secretarial Team Responsibilities

• Opening and distributing post across the practice.
• Manage all incoming EMIS task requests from clinicians and PST.
• Processing all referrals for the clinical team.

About us

The Practice serves approximately 31,000 patients from our 4 surgeries in Earley, Lower Earley, Winnersh and Wilderness Road.

Due to our size, we value communication and teamwork. We operate a strongly relational team structure and endeavour to listen well, encourage ownership and involvement and enable staff to grow in their individual development. We, therefore, spend a lot of time investing in team meetings and communication across the organisation. We are a member of Berkshire West Clinical Commissioning Group.

We have won the HSJ (Health Services Journal) Digital Award for our innovative work we've done to refine our triage processes and model of care.

Other key aspects of the Practice include:

Use of Anima to aid triage/consultation

Strong IT and systems including Emis Web, Accu-Rx, DXS, ANIMA Documents

Longstanding Training Practice with GP Registrars, Physician Assistants trainees and others

Opportunities for clinical leadership and development

Specialist gynaecological, dermatology and physio services on site

Our own Primary Care Network, serving 31,000 patients

High Achieving QOF and highly successful PCN