Secretarial Administrator

Job summary

Are you looking for a new challenge? If so, then we have an exciting opportunity for you in our friendly Secretarial Team.

Reporting to the Secretary Team Leader, you will assist in specific administrative duties and offer general support to aid the smooth running of the department.

This role will include a portion of time working within the administration team to improve practice resilience and cross cover. The work involved will be similar to the secretarial team and include, but is not limited to, scanning, indexing and workflow.

The successful candidate will be IT literate, have a minimum of 2 years' experience working in an administrative role, and have excellent attention to detail and accuracy.

Benefits include:

5 weeks annual leave

Practice wide training events at least 4 times per year

Practice wide social events twice a year and various other health and wellbeing events including sports and activities

NHS pension, Cycle to work scheme, Private health care plan, NHS employee discount and free onsite parking

If you think this role is for you and can work 30 hours over a 4 or 5 day week, we look forward to hearing from you.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.

Main duties of the job

In this role, you will take on administrative tasks. You will be expected to use your initiative to make decisions and deal with patients and staff.

The post holder will need to confidently process referrals, post and emails, private medical requests, document scanning, booking admin appointments and utilise key skills such as effective communication and time management.

This role requires a person who is innovative, flexible, committed and who can work independently and resourcefully as part of the team, to ensure tasks are completed accurately within a timely manner.

Always maintain confidentiality (regarding both patients and staff)

About us

The Practice serves approximately 31,000 patients from our 4 surgeries in Earley, Lower Earley, Winnersh and Wilderness Road.

Due to our size, we value communication and teamwork. We operate a strongly relational team structure and endeavour to listen well, encourage ownership and involvement and enable staff to grow in their individual development. We, therefore, spend a lot of time investing in team meetings and communication across the organisation. We are a member of Berkshire West Clinical Commissioning Group.

We recently won the HSJ (Health Services Journal) Digital Award for our innovative work we've done to refine our triage processes and model of care.

Other key aspects of the Practice include:

Use of Anima to aid triage/consultation

Strong IT and systems including Emis Web, Accu-Rx, DXS, Docman

Longstanding Training Practice with GP registrars, Physician associate trainees and others

Opportunities for clinical leadership and development

Specialist gynaecological, dermatology and physio services on site

Our own Primary Care Network, serving 31,000 patients

High Achieving QOF and highly successful PCN