Job summary
GP Reception
Shifts: Monday 1:00 pm 6:30 pm, Thursday 8:00 am 1:30 pm
and alternate Friday am / pm shifts plus cover (approx 16.5 hours per week)
Reception Rota includes early mornings / late finishes until
6:30 pm and Saturday working on a rota basis
Main duties of the job
We currently have a receptionist vacancy;
this is a busy and varied role, dealing with patients both face to face and on
the telephone. Duties will also include
general practice administration. You
will need to ensure that you are organised and be patient focused. Ideally, you will have previously gained
experience in Care Navigation within a General Practice environment.
The successful candidate will be
required to provide excellent customer service skills and provide administration
support to the Practice. You must be
flexible and able to work additional hours as and when required to cover annual
leave and other periods of absence to ensure the efficient and smooth running of
the Practice.
Previous experience in General Practice
is desirable. You must have excellent
communication skills; the ability to cope with change, be adaptable, accurate
and ability to work alone or as part of a team are essential. You must also be
IT literate and experience of EMIS web is also desirable. This post is subject
to a Disclosure Barring Service check.
Job vacancy may closer earlier pending the number of applications.
Interviews will be held on Monday 12 May 2025.
About us
Newbridge Surgery is a small surgery situated on the Tettenhall Road in Wolverhampton. Car parking is available.
Job description
Job responsibilities
We currently have a receptionist vacancy;
this is a busy and varied role, dealing with patients both face to face and on
the telephone. Duties will also include
general practice administration. You
will need to ensure that you are organised and be patient focused. Ideally, you will have previously gained
experience in Care Navigation within a General Practice environment.
The successful candidate will be
required to provide excellent customer service skills and provide administration
support to the Practice. You must be
flexible and able to work additional hours as and when required to cover annual
leave and other periods of absence to ensure the efficient and smooth running of
the Practice.
Previous experience in General Practice
is desirable. You must have excellent
communication skills; the ability to cope with change, be adaptable, accurate
and ability to work alone or as part of a team are essential. You must also be
IT literate and experience of EMIS web is also desirable. This post is subject
to a Disclosure Barring Service check.
Job description
Job responsibilities
We currently have a receptionist vacancy;
this is a busy and varied role, dealing with patients both face to face and on
the telephone. Duties will also include
general practice administration. You
will need to ensure that you are organised and be patient focused. Ideally, you will have previously gained
experience in Care Navigation within a General Practice environment.
The successful candidate will be
required to provide excellent customer service skills and provide administration
support to the Practice. You must be
flexible and able to work additional hours as and when required to cover annual
leave and other periods of absence to ensure the efficient and smooth running of
the Practice.
Previous experience in General Practice
is desirable. You must have excellent
communication skills; the ability to cope with change, be adaptable, accurate
and ability to work alone or as part of a team are essential. You must also be
IT literate and experience of EMIS web is also desirable. This post is subject
to a Disclosure Barring Service check.
Person Specification
Experience
Essential
- Previous experience of working in a General Practice or similar environment and experience of Care Navigation.
Desirable
- Demonstrable experience of working in a Busy front facing General Practice Receptionist environment and Care Navigate effectively
Special Knowledge and Skills
Essential
- To be flexible and adaptable to a changing and busy working environment.
- Be able to care navigate patients to other services if required.
- Ensure all information is recorded and filed accurately on clinical system.
- Ability to work in a changing environment.
- Ability to prioritise workload to meet demands of the service
Desirable
- Demonstrable Experience of IT systems
- Demonstrable Experience of clinical systems
- EMIS Web /
- Docman
Qualifications
Essential
- GCSE grade A to C in English and Maths or equivalent.
Desirable
- NVQ 1 to 2 in Customer Care.
- NVQ 1 to 2 in Administration.
Person Specification
Experience
Essential
- Previous experience of working in a General Practice or similar environment and experience of Care Navigation.
Desirable
- Demonstrable experience of working in a Busy front facing General Practice Receptionist environment and Care Navigate effectively
Special Knowledge and Skills
Essential
- To be flexible and adaptable to a changing and busy working environment.
- Be able to care navigate patients to other services if required.
- Ensure all information is recorded and filed accurately on clinical system.
- Ability to work in a changing environment.
- Ability to prioritise workload to meet demands of the service
Desirable
- Demonstrable Experience of IT systems
- Demonstrable Experience of clinical systems
- EMIS Web /
- Docman
Qualifications
Essential
- GCSE grade A to C in English and Maths or equivalent.
Desirable
- NVQ 1 to 2 in Customer Care.
- NVQ 1 to 2 in Administration.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.