Practice Manager

Rowcroft Medical Centre

Information:

This job is now closed

Job summary

Managing a GP Practice is an interesting, sometimes challenging, always varied, and hugely rewarding role. To do this well a Practice Manager needs:

A strong, supportive, and engaged Partnership who are happy to empower their manager to manage the business whilst being available, quick, decisive, and clear in their role as business owners.

A stable, loyal, happy and committed Leadership Team and workforce who are clear of the role they play and the importance they have, individually and as teams, on the successful running of the surgery.

The new Practice Manager at Rowcroft Medical Centre can be assured of having both.In a surgery where the health and wellbeing of our team is paramount the Practice Manager is a supported, respected and hugely satisfying role.

It is our intention to hold interviews for this position on Tuesday April 23rd. Interviews will take place at the surgery and candidates should expect to be with us for a whole morning or afternoon (including lunch). We anticipate a start date for the successful candidate between Monday July 29th and Monday August 5th.

Main duties of the job

Working with the Partners and, with the support of the PM's Leadership Team, manage both the strategic and operational requirements of the practice.

Ensure the surgery is able to provide safe care to our patients, a friendly and healthy working environment for our team whilst at the same time achieving our targets, within budget and compliant with the needs of CQC and contractual deliverables.

About us

We are atraining practice based in the centre of Stroud in Gloucestershire. We have 4 GP Partners and 4 salaried GPs, a strong nursing team and a wonderful team of receptionists and administrators who care for our 12000+ patients who live in a mix of urban and rural locations.

We are a member of Stroud Cotswold Primary Care Network which is a close, collaborative and successful PCN. As a surgery we benefit from Social Prescribers, Clinical Pharmacists, Care Coordinators and GP Assistants via the ARRS scheme, all who make a great contribution to the work we do.Our PM works closely with those within our PCN and has a direct link into the priorities and success of the Network.

We are looking for someone who has experience of Practice Management in an NHS GP surgery, is passionate about the work we do, the health and wellbeing of our staff and patients, and a genuine interest and excitement in the future role of GP Surgeries within Primary Care and the wider NHS.

Date posted

12 March 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0470-24-0004

Job locations

Rowcroft Retreat

Stroud

Gloucestershire

GL5 3BE


Job description

Job responsibilities

Job Summary:

To provide strong leadership and effective management to enable the Practice to meet agreed aims and objectives within a profitable, efficient, safe and effective working environment. Ensure the impact on the health, wellbeing and satisfaction of the Rowcroft team and patients sits at the center of all decision making.

Please see full job description attached to this advert.

Job description

Job responsibilities

Job Summary:

To provide strong leadership and effective management to enable the Practice to meet agreed aims and objectives within a profitable, efficient, safe and effective working environment. Ensure the impact on the health, wellbeing and satisfaction of the Rowcroft team and patients sits at the center of all decision making.

Please see full job description attached to this advert.

Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Educated to degree level in healthcare or business
  • Leadership and/or management qualification
  • AMSPAR qualification
  • iGPR Accreditation

Experience

Essential

  • 5 years + experience of working in an NHS GP setting at a management level including NHS Contract Management, ES, QOF, IIF and CQC
  • Experience of managing accounting procedures including budget and cash flow forecasting
  • Experience of managing large multidisciplinary teams
  • Experience of performance management including appraisal writing, staff development and HR procedures
  • Experience of successfully developing and implementing change and improvement projects
  • Experience of workforce planning, forecasting and development
  • Experience of working with, or within, Primary Care Networks

Desirable

  • Experience of working with the General Public

Skills and Knowledge

Essential

  • Ability to exploit and negotiate opportunities to enhance service delivery
  • Excellent communication skills (written, oral and presenting)
  • Strong IT skills (generic)
  • Excellent leadership skills
  • Strategic thinker and negotiator
  • Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
  • Effective time management (planning and organising)
  • Ability to network and build relationships
  • Proven problem solving and analytical skills
  • Ability to develop, implement and embed policy and procedure
  • Ability to motivate teams, enhance morale and maintain a positive
  • working environment, including team building sessions
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Maintain confidentiality at all times

Desirable

  • SystmOne Clinical System user skills
  • Full driving license
Person Specification

Qualifications

Essential

  • Good standard of education with excellent literacy and numeracy skills

Desirable

  • Educated to degree level in healthcare or business
  • Leadership and/or management qualification
  • AMSPAR qualification
  • iGPR Accreditation

Experience

Essential

  • 5 years + experience of working in an NHS GP setting at a management level including NHS Contract Management, ES, QOF, IIF and CQC
  • Experience of managing accounting procedures including budget and cash flow forecasting
  • Experience of managing large multidisciplinary teams
  • Experience of performance management including appraisal writing, staff development and HR procedures
  • Experience of successfully developing and implementing change and improvement projects
  • Experience of workforce planning, forecasting and development
  • Experience of working with, or within, Primary Care Networks

Desirable

  • Experience of working with the General Public

Skills and Knowledge

Essential

  • Ability to exploit and negotiate opportunities to enhance service delivery
  • Excellent communication skills (written, oral and presenting)
  • Strong IT skills (generic)
  • Excellent leadership skills
  • Strategic thinker and negotiator
  • Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
  • Effective time management (planning and organising)
  • Ability to network and build relationships
  • Proven problem solving and analytical skills
  • Ability to develop, implement and embed policy and procedure
  • Ability to motivate teams, enhance morale and maintain a positive
  • working environment, including team building sessions
  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check
  • Maintain confidentiality at all times

Desirable

  • SystmOne Clinical System user skills
  • Full driving license

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rowcroft Medical Centre

Address

Rowcroft Retreat

Stroud

Gloucestershire

GL5 3BE


Employer's website

https://www.rowcroftmc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rowcroft Medical Centre

Address

Rowcroft Retreat

Stroud

Gloucestershire

GL5 3BE


Employer's website

https://www.rowcroftmc.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Karen Pitney

karen.pitney@nhs.net

01453760231

Date posted

12 March 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A0470-24-0004

Job locations

Rowcroft Retreat

Stroud

Gloucestershire

GL5 3BE


Supporting documents

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