Job responsibilities
Job summary:
To
work alongside the GPs and other healthcare professionals to provide expertise in clinical
pharmacy, medicines optimisation and safety which will include undertaking structured medication
reviews. You will provide leadership for medicines use to
ensure patients experience high quality patient care that will improve health outcomes and
efficiency of the primary care team by providing direct, accessible and timely
expertise including telephone contact with patients.
The main duties and responsibilities will include performing
face-to-face and remote medication reviews, support management of patients with
long-term conditions, undertake medicines reconciliation, provide telephone
consultations, repeat prescription standardization, implementation and
management, drug monitoring management, and clinical audits.
Job Responsibilities:
Clinical Practice
Action medication adjustments following receipt
of hospital discharge summaries and identifying and rectifying unexplained
changes to ensure that patients are supported and receive the correct
medications and deal with any queries as they arise.
Undertake clinical medication reviews with
patients by telephone and make appropriate recommendations for the clinical
team on prescribing and monitoring. Through structured medical reviews the post
holder will support patients to take their medications to get the best from
them, reduce waste and promote self-care. Medication reviews for patients who
are regular A+E, Urgent Care Centre or hospital attenders.
Carry out clinical audits to review patients on
high-risk medications and monitor prescribing against local and national
guidelines. Analyse and present results to highlight areas for improvement.
Make recommendations for medicine switches and
support clinical & dispensary staff with medicine related queries.
Work with the prescribing lead to review repeat
prescribing policy. Make necessary changes and interventions for
re-authorisation of long-term medications.
Management of repeat prescribing and management
of patients with chronic diseases where medicine optimisation is required. E.g.,
COPD, asthma, mental health and diabetes.
Promote and increase uptake and utilisation of
electronic repeat Dispensing (eRD) and Electronic Prescribing (EPS) in line
with local & National targets.
Assist the practice to achieve QOF and Enhances
Service objectives/ targets.
Provide advice and support to patients in the
use of medicines.
Knowledge, skills and experience required
Completion of an undergraduate degree in
pharmacy and registration with the General Pharmaceutical Council.
Must be a qualified independent prescriber or
working towards
Have experience and an awareness of common
acute and long-term conditions that are likely to be seen in general practice.
Recognise priorities when problem solving and
identifies deviations from normal pattern and is able to refer as appropriate.
Able to follow legal, ethical, professional,
and organisational policies and procedures and codes of conduct.
Involves patients in decisions about prescribed
medicines and supporting adherence as per NICE guidelines.
Administration and professional
responsibilities
Lead on and develop elements of the clinical
pharmacy service to improve the patient experience.
Contribute proactively to ensure optimal
medicines usage by patients and healthcare professionals.
Contribute to ongoing development and service
improvements in conjunction with the multi-disciplinary team.
Participate in the administrative and
professional responsibilities of the Practice Team
Ensure accurate and legible notes are recorded
in the patients computer record
Ensure accurate completion of all necessary
documentation associated with patient care
Ensure collection and maintenance of
statistical information required for regular and ad-hoc reports and audits
Attend and participate in Practice meetings as
requested
PCN objective such as IIF and practice
priorities such as QoF and CQC requirements
Delivering a quality service
- Recognise and work within own competence and
professional code of conduct
- Prioritise, organise and manage own workload in a
manner that maintains and promotes quality
- Deliver care according to NICE guidelines and
evidence-based care
- Assess effectiveness of care delivery through self and
peer review, benchmarking, audit and formal evaluation
- Participate in the maintenance of quality governance
systems and processes
- Support and participate in shared learning across the
practice
- Understand and apply legal issues that support the
identification of vulnerable and abused children and adults, and be aware
of statutory requirements
Alert other team members to issues of quality
and risk
Assess own performance and take accountability
for own actions, either directly or under supervision
Contribute to the effectiveness of the team by
reflecting on own and team activities and making suggestions on ways to improve
and enhance the teams performance
Work effectively with individuals in other
agencies to meet patients needs
Effectively manage own time, workload and
resources
Be punctual and professional in manner
Communication
Communicate effectively with patients and
carers, recognising the need for alternative methods of communication to
overcome different levels of understanding, cultural background, and preferred
ways of communicating
Anticipate barriers to communication and take
action to improve communication
Maintain effective communication within the
practice and with external stakeholders
Personal/Professional
Development
The post-holder
will participate in any training programme implemented by the Practice as part
of this employment, such training to include:
- Participation in an annual
appraisal
- Taking responsibility for own development,
learning and performance and demonstrating skills and activities to others
who are undertaking similar work
Confidentiality
In the course of seeking treatment, patients
entrust us with, or allow us to gather, sensitive information in relation to
their health or other matters. They do
so in confidence and have the right to expect that staff will respect their
privacy and act appropriately
In the performance of the duties outlined in
the job description, the post holder may have access to confidential
information relating to patients and their carers, Practice staff, and other
healthcare workers. They may also have access to information relating to the
Practice as a
business organisation. All such information from any source is to be
regarded as strictly confidential
Information relating to patients, carers,
colleagues, other healthcare workers or the business of the Practice may only
be divulged to authorized persons in accordance with the Practice policies and
procedures relating to confidentiality and the protection of personal and
sensitive data
Any breach of confidentiality may result in
disciplinary proceedings
Health & Safety
The post-holder
will assist in promoting and maintaining their own and others health, safety
and security as defined in the Practice Health & Safety Policy, to include:
- Using
personal security systems within the workplace according to Practice
guidelines
- Identifying the risks involved in
work activities and undertaking such activities in a way that manages
those risks
- Making effective use of training to
update knowledge and skills
- Reporting potential risks
identified
- Using appropriate infection control
procedures, maintaining work areas in a tidy and safe way and free from
hazards
- Actively reporting of health and safety
hazards and infection hazards immediately when recognised
- Keeping own work areas and
general/patient areas generally clean, assisting in the maintenance of
general standards of cleanliness consistent with the scope of the job
holders role
- Undertaking periodic infection
control training (minimum annually)
- Reporting potential risks
identified
- Demonstrate due regard for safeguarding
and promoting the welfare of children
Safeguarding
You have a
responsibility to follow the principles of Safeguarding Vulnerable Adults and
Children in accordance with Practice policy.
Equality and Diversity
The post-holder
will support the equality, diversity and rights of patients, carers, and
colleagues.
Contribution to the Implementation of
Services:
The post-holder
will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the
policies, standards and guidelines will affect own work
Participate
in audit. Undertake distribution of results of investigations, and workflow
correspondence as appropriate, when required
General
To cooperate in
all matters with the other members of the Practice Team with a view to ensuring
a productive and happy atmosphere, greater job satisfaction for all concerned
and, above all, ever-improving patient care.
This list is
not to be regarded as exclusive or exhaustive.
There may be other duties and requirements associated with your post and
you will be expected to comply with any reasonable requests made by the
Partners or the Practice Manager.
