Hilary Cottage Surgery

Deputy Dispensary Manager (Part Time)

The closing date is 14 November 2025

Job summary

Hilary Cottage Surgery is looking for a new member of the team to support the day to day activities and the management of its Dispensary team.

Can you help us provide excellent care to our patients by joining our patient facing dispensing team?

Can you be a welcoming face of our dispensary team? Do you want to work in a stunning Cotswolds location?

This could be the opportunity you have been looking for.

This is a rare opportunity to join our dispensing team in Fairford, and to support our excellent dispensing services to our patients in Fairford, in collaboration with our dispensing team and dispensary manager.

You will need to be well-organised, motivated, and prepared to continually develop your management skills, custoer fcing skills, and dispensing skills to support the Dispensary Manager and Practice Manager in managing our fabulous and hard-working dispensing team.

Main duties of the job

Your duties will involve supporting the Dispensary manager, and the Dispensing team, in all aspects of dispensing at Hilary Cottage Surgery.

You will help to ensure that dispensing practices are continually monitored, developed and managed to a high standard.

You will manage orders and deliveries, drug audits and drug disposals, patient correspondence and other patient interactions, as well as supporting the dispensing team and its operations on a day-to-day basis.

About us

We are in Fairford - a small rural town in Gloucestershire, close to the Oxfordshire and Wiltshire borders.

We are a friendly supportive team of around 40 people.

Hilary Cottage Surgery has been a part of the Fairford community for many years, and is currently run by 3 GP partners.

We are a small rural practice with around 7800 patients on our books. We have 7 amazing GPs, a bunch of amazing admin staff and secretaries, and a brilliant reception team. Our nurse team is fabulous, and there aren't enough superlatives to describe our incredible dispensing team, supported by our super pharmacists and technicians.

If you're not in Fairford, you would enjoy a short rural drive to and from the surgery - and if you are local you can walk to work.

With a focus on everyone's well-being at work, we are supportive and friendly from top to bottom, and (we think) a great place to work!

Details

Date posted

22 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0469-25-0011

Job locations

Keble Lawns

Fairford

Gloucestershire

GL7 4BQ


Job description

Job responsibilities

In addition to the items noted above, you will:

Support staff management and development

Manage team meetings

Conduct in-house training for dispensers

Work with DSQS and ensure all dispensing practices are compliant with DSQS requirements, and support DSQS audits

Support the team with stock control processes and ordering

Monitor and manage expenditure

Managing MHRA alerts

Supporting the management of repeat prescription processes

Managing and recording dispensing errors

Supporting patients with questions and offering appropriate advice to patients

Manage ongoing development of dispensary policies

Advise the Practice Manager and Diepsnsary Manager of potential for improvement in practices and profitability

Job description

Job responsibilities

In addition to the items noted above, you will:

Support staff management and development

Manage team meetings

Conduct in-house training for dispensers

Work with DSQS and ensure all dispensing practices are compliant with DSQS requirements, and support DSQS audits

Support the team with stock control processes and ordering

Monitor and manage expenditure

Managing MHRA alerts

Supporting the management of repeat prescription processes

Managing and recording dispensing errors

Supporting patients with questions and offering appropriate advice to patients

Manage ongoing development of dispensary policies

Advise the Practice Manager and Diepsnsary Manager of potential for improvement in practices and profitability

Person Specification

Experience

Essential

  • Experience working in a pharmacy or dispensing practice, or equivalent.
  • Team leader/management experience.

Desirable

  • TPP SystmOne.
  • Customer/patient facing experience.
  • Microsoft Office Suite.
  • Primary Care dispensing experience.

Qualifications

Essential

  • GCSE grade A to C in English and Maths - or equivalent.
  • NVQ 3 in relevant pharmacy or dispensing related subjects.

Desirable

  • Team leadership or team management qualifications.
Person Specification

Experience

Essential

  • Experience working in a pharmacy or dispensing practice, or equivalent.
  • Team leader/management experience.

Desirable

  • TPP SystmOne.
  • Customer/patient facing experience.
  • Microsoft Office Suite.
  • Primary Care dispensing experience.

Qualifications

Essential

  • GCSE grade A to C in English and Maths - or equivalent.
  • NVQ 3 in relevant pharmacy or dispensing related subjects.

Desirable

  • Team leadership or team management qualifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hilary Cottage Surgery

Address

Keble Lawns

Fairford

Gloucestershire

GL7 4BQ


Employer's website

https://www.fairfordsurgery.co.uk (Opens in a new tab)

Employer details

Employer name

Hilary Cottage Surgery

Address

Keble Lawns

Fairford

Gloucestershire

GL7 4BQ


Employer's website

https://www.fairfordsurgery.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Andrew Slucock

andrew.slucock@nhs.net

Details

Date posted

22 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0469-25-0011

Job locations

Keble Lawns

Fairford

Gloucestershire

GL7 4BQ


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