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Medical Receptionist

Somerville Medical Centre

The closing date is 30 May 2025

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Job summary

We are looking for a Medical Receptionist to join our friendly, hardworking team The position is 16 hours per week, worked over 2 days between the hours of 08:00-6:30pm, on a set rota. Successful applicants are expected to be flexible to provide cover for annual leave.

Main duties of the job

We are looking for somebody who has a polite telephone manner, good IT skills and experience in a busy customer care environment. The ideal candidates will have reception and/or administrational experience as well as excellent customer service and communication skills and be able to work as part of a team. Previous experience of working in a GP Practice with EMIS is desirable but not essential as training will be given.

About us

We are a friendly, organised, well established 4 Partner Practice, with 3 Salaried GPs, 4 Practice Nurses and 2 Health Care Assistants. We are located in a modern purpose-built premises, serving the Wallasey area. We are always striving to improve the care that we offer and build a strong highly skilled team to deliver this care.

We are also part of the North Coast Alliance Primary Care Network which has an excellent track record for collaboration, care and support.

Date posted

06 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0465-25-0003

Job locations

69 Gorsey Lane

Wallasey

Merseyside

CH44 4AA


Job description

Job responsibilities

  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

  • Provide general reception and administrative duties as part of a team.

  • Assisting other members of the Practice team as required.
  • Provide a helpful and friendly service to patients.
  • To answer telephones promptly ensuring that all in-coming lines are covered at all times.
  • Processing prescription requests.
  • Dealing with queries.

Job description

Job responsibilities

  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

  • Provide general reception and administrative duties as part of a team.

  • Assisting other members of the Practice team as required.
  • Provide a helpful and friendly service to patients.
  • To answer telephones promptly ensuring that all in-coming lines are covered at all times.
  • Processing prescription requests.
  • Dealing with queries.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • IT Skills
  • Good Telephone Manner
  • Organisational Skills
  • Time Management

Desirable

  • Experience of working in a GP Practice
  • EMIS Experience
  • Docman Experience
  • Use of Microsoft Packages/Outlook
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • IT Skills
  • Good Telephone Manner
  • Organisational Skills
  • Time Management

Desirable

  • Experience of working in a GP Practice
  • EMIS Experience
  • Docman Experience
  • Use of Microsoft Packages/Outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerville Medical Centre

Address

69 Gorsey Lane

Wallasey

Merseyside

CH44 4AA


Employer's website

https://somervillemedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Somerville Medical Centre

Address

69 Gorsey Lane

Wallasey

Merseyside

CH44 4AA


Employer's website

https://somervillemedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Stephanie Wakelam

Stephanie.wakelam1@nhs.net

01512038863

Date posted

06 May 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A0465-25-0003

Job locations

69 Gorsey Lane

Wallasey

Merseyside

CH44 4AA


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