Administration Manager

Job summary

Somerville Medical Centre has an excellent opportunity for an enthusiastic Administration Manager

The post holder needs to be approachable, resilient and with proven managerial experience.

PREVIOUS PRIMARY CARE EXPERIENCE IS ESSENTIAL

Main duties of the job

Main duties of the job

The post holder will be responsible for ensuring the provision of an efficient, focused acute administrative service. Manage all acute administration staff. Manage administrative staff sickness in line with HR policies, undertaking return to work interviews and keep accurate sickness reports for the administrative team. Undertake supervision and appraisal for all acute administrative staff. Ensure that Acute administration staff undertake and comply with mandatory training. To provide administrative support in meetings, taking and transcribing minutes. To run and collate statistical information as required. Practice a high level of tact, diplomacy and persuasive skills while dealing with all forms of enquiries from staff within the Practice, and patients in a confidential manner whilst understanding the need for patient confidentiality at all times, either in person or over the telephone. Co-ordinate the administrative function within the teams to deliver an efficient and effective service that supports clinical service delivery, service management, service users and carers. To train new and temporary administrative staff on the job ensuring that progress is monitored. Responsible for ensuring compliance and local protocols for Data Protection, Health and Safety, Security and Fire Safety within the administration team.

About us

Somerville Medical Centre has 4 Partners, 2 Salaried GPs, 4 Nurses and 2 HCA's

We are dedicated to providing care to 9000 patients across the Wirral.