Full Time or Part Time GP Receptionist

Job description

Job responsibilities

Job Title: GP Receptionist

Location: Northgate Medical Practice/Blean Surgery/Chartham Surgery

Job Type: Full-time/Part-time

About Us: We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team.

Job Description: As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to:

• Greeting patients and visitors warmly and professionally
• Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations
• Updating and maintaining patient records using our Emis software system
• Assisting patients with registration and any necessary paperwork
• Handling prescription enquiries and other administrative tasks
• Communicating effectively with medical staff and patients to ensure efficient service delivery
• Ensuring the reception area is clean, organised, and welcoming
• Adhering to confidentiality and data protection policies

Key Requirements:

• Previous experience in a receptionist or administrative role, preferably within a healthcare setting
• Excellent communication and interpersonal skills
• Strong organisational abilities with a keen eye for detail
• Proficiency in using computer systems and basic software applications
• Ability to work effectively in a fast paced environment and manage multiple tasks simultaneously
• Compassionate and patient focused attitude
• Flexibility to work varied shifts, including some evenings and weekends as needed

Benefits:

• NHS Pension Scheme
• Training and professional development opportunities
• Supportive and collaborative work environment

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Experience of working in primary care

Desirable

• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northgate Medical Practice

Address

1 Northgate

Canterbury

Kent

CT1 1WL

Employer's website

https://www.northgatemedicalpractice.com (Opens in a new tab)