Job summary
Job Overview:
Darley Dale Medical Centre is seeking an experienced and
enthusiastic Phlebotomist or Health Care Assistant to join our friendly team.
Approx. 14 hours over 2 days per week on a Wednesday & Thursday - negociable
You should be an excellent team player and be able to assist
the Practice Nurse and Clinical Team in the provision of safe patient care.
Main duties of the job
Role Specific Duties:
Ideally, candidates
should have previous experience of:
o
Phlebotomy
o
Clinical observations
o
Supporting chronic disease management
o
NHS Health Checks
o
Simple wound care
o
Administering injections and immunisations and vaccinations under PSD
o
Ear irrigation
o
Assisting with coil changes and minor operations
o
Spirometry
o
IT skills, SystmOne
Clinical support, e.g.
o
Fridge temperature checks
o
Vaccine stock rotation and ordering
o
Clinical stock management
o
Emergency equipment
and drug monitoring
o
Clinical waste
o
Cleaning of
equipment
Chaperoning duties
Processing and managing laboratory samples
requested by GPs and nurses
Maintaining equipment and re-stocking consumables
within the practice.
Assisting the team in maintaining medication and
vaccine stock, including management of the cold chain.
Attending monthly Nursing Team meetings and
contributing accordingly.
About us
About Us:
Credas Medical provides care for approximately 8,900 across
3 sites in the beautiful Derbyshire Dales.
Our friendly team consists of GPs, Practice Nurses, Health
Care Assistants, First Contact Physio and a large reception & administration team.
As an HCA at Credas you will be supported by our nursing
team clinically and a friendly management team.
Job description
Job responsibilities
HCA JOB DESCRIPTION
Purpose: To assist the GPs and practice nurse team in the service and delivery of the care management of the practice population Responsible to: Senior practice nurse, practice manager and, ultimately, the GP Partners
Job Summary
The post holder works under indirect supervision of the practice nurse team lead and undertakes task and duties delegated by the practice nurse team or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures while providing supervision to more junior staff.
Key responsibilities
Communication
- Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
- Undertake effective communication with patients in specific clinical situations
- Communicate effectively with other team members
Personal and people development
- Take responsibility for own developmental learning and performance, including participating in supervision
- Take responsibility for maintaining a record of own personal development
- Work with the practice to access appropriate training based on identified need
- To recognise and understand the roles and responsibilities of individuals working in the primary health care team
- Be aware of the legal issues pertinent to the role of a HCA
- Be familiar with the changing structures of health care provision relevant to general practice
Health, safety and security
- Use and encourage others to be familiar with the personal security systems within the workplace according to practice guidelines
- Identify the risks involved in work activities and undertake them in a way that manages the risks
- Use and encourage others to adopt appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe, and free from hazards reporting of any potential risks identified, including:
- hand washing
- universal hygiene procedures
- collection and handling of laboratory specimens
- segregation and disposal of waste materials
- decontamination of instruments and clinical equipment
- reporting and treatment of sharps injuries
- dealing with blood and body fluid spillages
- Assist patients and colleagues in adopting sound infection control measures
- Understand and apply the principles of the cold chain
- Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
- Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
- Be aware of statutory child health procedures, and statutory local guidance and referral criteria
- Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring, and maintaining of equipment and furniture within your area of responsibility
- Use the computer monitor safely
- Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health
Service improvement
- Be aware of and, if appropriate, assist in current clinical audit
- Contribute to the preparation of local guidelines, protocols, and standards
- Work with colleagues in the team on the development of current and new services and other initiatives
- Maintain the notice board in the waiting room and promote good health with educational material
- Deal with requests from patients and clinical staff for health information leaflets
- Be aware of current approaches, including research, to the management of patient care within general practice
Quality
- Alert other team members to issues of quality and risk in the care of patients
- Ensure own actions are consistent with clinical governance systems
- Practice in accordance with agreed standards of care
- Enable patients to access appropriate professionals in the team
- Ensure stock items under your control are ordered and available in the treatment and consulting rooms
- Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation
- Know the practice's policies in this respect, especially the whistle-blowing policy - available in the practice staff handbook
- Be able to manage your own time effectively
- Give and receive feedback professionally and defuse situations using problem resolution skills to reduce potential for formal complaints
Equality and diversity
- Ensure own actions support equality, diversity, and rights
- Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures
- Respect the privacy, dignity, needs and beliefs of patients and carers
- Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour
- Act as a chaperone
Clinical skills health and well-being
- Undertake, record and follow guidelines for the tasks for which you have received appropriate training:
- Urinalysis and preparation of specimens for investigation by the pathology laboratory
- Measuring and recording following physiological measurements in routine presentations:
- blood pressure
- pulse rate and rhythm
- pulse oximetry
- temperature
- height and weight - body mass index
- venepuncture
- ECG
- Support and monitor patients during nebulisation therapy
- Perform spirometry following the practice protocol
- Prepare and maintain environments and equipment before, during and after patient care interventions
- Assist regulated professional while patients undergoing minor surgery
- Assist in raising awareness of health and well-being, and how it can be promoted
- Give accurate and appropriate information to patients and groups within own competence
- Undertake simple dressing procedures following local recommendations and using aseptic techniques. Escalate to senior colleague appropriately.
- Where appropriate, provide support and encouragement to patients to self-manage their conditions
- Have a basic understanding of long-term conditions including diagnostic interventions, treatments, and the principles of care and self-management
- Plan, develop and implement health promotion activities as appropriate e.g. smoking, exercise and diet
- Assess patients' readiness to change and provide motivational support as appropriate in cases of smoking, obesity, and healthy living for older people
- To administer the influenza and pneumococcal vaccine under authorisation of Patient Specific Direction
- To gain the underpinning knowledge and practical skills to administer basic life support or adrenaline if necessary
Information processes
- Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
- Inputs accurate Read codes about patients to ensure accurate retrieval of information for monitoring and auditing processes
- Maintain confidentiality or information relating to patients, relatives, staff, and the practice
- Take the necessary precautions when transmitting information
Job description
Job responsibilities
HCA JOB DESCRIPTION
Purpose: To assist the GPs and practice nurse team in the service and delivery of the care management of the practice population Responsible to: Senior practice nurse, practice manager and, ultimately, the GP Partners
Job Summary
The post holder works under indirect supervision of the practice nurse team lead and undertakes task and duties delegated by the practice nurse team or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures while providing supervision to more junior staff.
Key responsibilities
Communication
- Communicate effectively with patients and carers, recognising their needs for alternative methods of communication
- Undertake effective communication with patients in specific clinical situations
- Communicate effectively with other team members
Personal and people development
- Take responsibility for own developmental learning and performance, including participating in supervision
- Take responsibility for maintaining a record of own personal development
- Work with the practice to access appropriate training based on identified need
- To recognise and understand the roles and responsibilities of individuals working in the primary health care team
- Be aware of the legal issues pertinent to the role of a HCA
- Be familiar with the changing structures of health care provision relevant to general practice
Health, safety and security
- Use and encourage others to be familiar with the personal security systems within the workplace according to practice guidelines
- Identify the risks involved in work activities and undertake them in a way that manages the risks
- Use and encourage others to adopt appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe, and free from hazards reporting of any potential risks identified, including:
- hand washing
- universal hygiene procedures
- collection and handling of laboratory specimens
- segregation and disposal of waste materials
- decontamination of instruments and clinical equipment
- reporting and treatment of sharps injuries
- dealing with blood and body fluid spillages
- Assist patients and colleagues in adopting sound infection control measures
- Understand and apply the principles of the cold chain
- Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility
- Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate
- Be aware of statutory child health procedures, and statutory local guidance and referral criteria
- Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring, and maintaining of equipment and furniture within your area of responsibility
- Use the computer monitor safely
- Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health
Service improvement
- Be aware of and, if appropriate, assist in current clinical audit
- Contribute to the preparation of local guidelines, protocols, and standards
- Work with colleagues in the team on the development of current and new services and other initiatives
- Maintain the notice board in the waiting room and promote good health with educational material
- Deal with requests from patients and clinical staff for health information leaflets
- Be aware of current approaches, including research, to the management of patient care within general practice
Quality
- Alert other team members to issues of quality and risk in the care of patients
- Ensure own actions are consistent with clinical governance systems
- Practice in accordance with agreed standards of care
- Enable patients to access appropriate professionals in the team
- Ensure stock items under your control are ordered and available in the treatment and consulting rooms
- Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation
- Know the practice's policies in this respect, especially the whistle-blowing policy - available in the practice staff handbook
- Be able to manage your own time effectively
- Give and receive feedback professionally and defuse situations using problem resolution skills to reduce potential for formal complaints
Equality and diversity
- Ensure own actions support equality, diversity, and rights
- Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures
- Respect the privacy, dignity, needs and beliefs of patients and carers
- Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour
- Act as a chaperone
Clinical skills health and well-being
- Undertake, record and follow guidelines for the tasks for which you have received appropriate training:
- Urinalysis and preparation of specimens for investigation by the pathology laboratory
- Measuring and recording following physiological measurements in routine presentations:
- blood pressure
- pulse rate and rhythm
- pulse oximetry
- temperature
- height and weight - body mass index
- venepuncture
- ECG
- Support and monitor patients during nebulisation therapy
- Perform spirometry following the practice protocol
- Prepare and maintain environments and equipment before, during and after patient care interventions
- Assist regulated professional while patients undergoing minor surgery
- Assist in raising awareness of health and well-being, and how it can be promoted
- Give accurate and appropriate information to patients and groups within own competence
- Undertake simple dressing procedures following local recommendations and using aseptic techniques. Escalate to senior colleague appropriately.
- Where appropriate, provide support and encouragement to patients to self-manage their conditions
- Have a basic understanding of long-term conditions including diagnostic interventions, treatments, and the principles of care and self-management
- Plan, develop and implement health promotion activities as appropriate e.g. smoking, exercise and diet
- Assess patients' readiness to change and provide motivational support as appropriate in cases of smoking, obesity, and healthy living for older people
- To administer the influenza and pneumococcal vaccine under authorisation of Patient Specific Direction
- To gain the underpinning knowledge and practical skills to administer basic life support or adrenaline if necessary
Information processes
- Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate
- Inputs accurate Read codes about patients to ensure accurate retrieval of information for monitoring and auditing processes
- Maintain confidentiality or information relating to patients, relatives, staff, and the practice
- Take the necessary precautions when transmitting information
Person Specification
Qualifications
Essential
- GCSE English and Maths
- Qualified in Phlebotomy or
- Level 3 NVQ Health Care Assistant to join us.
Desirable
- Demonstrate behaviours that promote positive team morale and treat others with courtesy and with respect.
- Ensure that policies & procedures are closely followed.
- Be open to suggestions, concerns and feedback to improve team progress and relationships.
- Treat people how they would like to be treated, not necessarily how you want to be treated.
- Behave professionally, recognising that inappropriate conduct impacts all members of the team and the organisation as a whole.
- Being known as an effective team player is good for your reputation. Delivering on your promises, being focused and providing high quality and timely outputs whilst maintaining positive relationships with your colleagues are all good individual and team behaviours that will enhance your professional reputation.
Person Specification
Qualifications
Essential
- GCSE English and Maths
- Qualified in Phlebotomy or
- Level 3 NVQ Health Care Assistant to join us.
Desirable
- Demonstrate behaviours that promote positive team morale and treat others with courtesy and with respect.
- Ensure that policies & procedures are closely followed.
- Be open to suggestions, concerns and feedback to improve team progress and relationships.
- Treat people how they would like to be treated, not necessarily how you want to be treated.
- Behave professionally, recognising that inappropriate conduct impacts all members of the team and the organisation as a whole.
- Being known as an effective team player is good for your reputation. Delivering on your promises, being focused and providing high quality and timely outputs whilst maintaining positive relationships with your colleagues are all good individual and team behaviours that will enhance your professional reputation.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
