Pharmacy Technician in General Practice

Job summary

This is a part time role of 20-25 hours per week. The Pharmacy Technician is to support the practice based Clinical Pharmacist team to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

Job responsibilities

-To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly.

-To support the achievement of the practices prescribing Quality and Outcomes Framework targets.

-Working with the GPs and clinicians to contribute to the review and development of repeat prescribing protocols / Standard Operating Procedures to improve the efficiency and effectiveness of repeat prescribing systems to include appliances.

-To provide advice to GPs, staff and patients in changes to prescribing to support the improvement of prescribing safety, quality and cost effectiveness.

-To action prescribing requests from discharge summariesand other documentation requests

-To participate in medication audits.

-To follow up missing shared care agreement concurrent with certain medications and run the high risk medicines monitoring searches.

-To assist in the appropriate monitoring and management of prescribing the budgets and to liaise with the medicines optimisationteam at the ICB.

-To support the Practice Based Clinical Pharmacist to provide medication reviews, patient information leaflets, medicine awareness

Main duties of the job

-To support actioning and distributing medical alerts

-To take a proactive approach to the safe handling of prescriptions, including assessment of risk and making recommendations for improvement.

-To respond to medication queries from patients and staff in a professional manner referring to the appropriate GP in accordance with practice protocols.

-To advise on the sourcing and safe management of medicines as appropriate.

-To assist in the submission of claims for personally administered drugs as required.

Responsibility for administration

-Other duties and responsibilities to be undertaken may include any or all the items in the following list:

-Taking messages and passing on information as appropriate.

-Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedures.

-Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.

-Any other duties commensurate with this position.

-Duties will vary from time to time under the direction of the Partners / Practice Manager dependent on current and evolving practice workload and staffing levels.

Patient services

-To provide medication review services to patients via clinics in the practice

-Assist GPs with the appropriate monitoring and management of their prescribing budgets.

About us

Mission Statement: To provide the best possible clinical care from our team of doctors and nurses, and a courteous, efficient and friendly service from our administration team. Patients medical conditions will be managed according to the highest standards as defined by the profession. All members of the practice team will treat patients with courtesy and consideration. Patients will receive appropriate information about their condition and treatment. The practice will endeavour to educate patients on health care matters whenever possible.

The whole primary care team will be encouraged to pursue appropriate further training. The practice will undertake professional training as a service to the profession.

Communication

-The post-holder should recognize the importance of effective communication within the team and will strive to:

-Communicate effectively with other team members.

-Communicate effectively with patients and carers.

-Recognize peoples needs for alternative methods of communication and respond accordingly.

Confidentiality

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.