Job summary
We are looking for a person who thrives on providing excellent customer service and patient care to join our friendly, energetic practice.
You must have excellent administrative, IT and communication skills and the ability to adapt to different situations as they arise. You will be part of a busy reception team delivering high quality support for our patients. Specific
training given although an interest in IT is preferable.
We are looking for up to full time hours over 5 days.
We ask that you assist with overtime, a minimum of 4 hours per month.
Main duties of the job
As
part of a team, to achieve a smooth running and efficient surgery for both GPs
and patients and to provide all necessary administrative support required by
the Practice
Prime
Objectives
To
provide an efficient and professional reception service during surgeries and
clinics
To
ensure that all record keeping, both manual and computerised, is accurate and up
to date
To
respect patient confidentiality at all times
Main
Duties
Running
the appointment and associated IT systems accurately and to maximise use of
available time
Dealing
with queries by reference to both computerised and manual records
Clerical
work related to the reception function
Excellent telephone communication with patients
Opening
and closing premises, ensuring readiness for use and security out of hours
Data quality - scanning patient records and incoming mail, ensuring they are saved correctly in the patient notes
Other
such duties as required for the smooth running of the practice
About us
Greystone House Surgery is a modern friendly Practice in Redhill, representing one of the two sites which make up The House Partnership between Greystone House Surgery and The Moat House Surgery in Merstham.
We
are a forward thinking, well organized training practice with a high reputation
for quality and standards. We encourage and support the personal development of
all our staff and are keen to ensure the right person joins our friendly team.
Ten Partners across the whole Partnership (5 based at Redhill)
Purpose built practice
GMS, 16,000 patients (29,000 across the two site Partnership)
Nurse Practitioners and Clinical Pharmacists
Training Practice for Registrars,
Foundation Yr 2 GPs, Physician Associates, Medical students & Nurses
EMIS Web
Consistently high QOF achievement
Involvement with East Surrey Federation
Job description
Job responsibilities
Job
Purpose
As
part of a team, to achieve a smooth running and efficient surgery for both GPs
and patients and to provide all necessary administrative support required by
the Practice
Prime
Objectives
To
provide an efficient and professional reception service during surgeries and
clinics
To
ensure that all record keeping, both manual and computerised, is accurate and up
to date
To
respect patient confidentiality at all times
Main
Duties
Running
the appointment and associated IT systems accurately and to maximise use of
available time
Dealing
with queries by reference to both computerised and manual records
Clerical
work related to the reception function
Answering telephone calls frompatients, providing a high level of customer service
Opening
and closing premises, ensuring readiness for use and security out of hours
Other
such duties as required for the smooth running of the practice
Job description
Job responsibilities
Job
Purpose
As
part of a team, to achieve a smooth running and efficient surgery for both GPs
and patients and to provide all necessary administrative support required by
the Practice
Prime
Objectives
To
provide an efficient and professional reception service during surgeries and
clinics
To
ensure that all record keeping, both manual and computerised, is accurate and up
to date
To
respect patient confidentiality at all times
Main
Duties
Running
the appointment and associated IT systems accurately and to maximise use of
available time
Dealing
with queries by reference to both computerised and manual records
Clerical
work related to the reception function
Answering telephone calls frompatients, providing a high level of customer service
Opening
and closing premises, ensuring readiness for use and security out of hours
Other
such duties as required for the smooth running of the practice
Person Specification
Experience
Essential
Desirable
Person Specification
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).