Job summary
Fireclay
Health is seeking a motivated and detail-oriented Clinical Coder and
Administrator to join our dedicated team. This role plays a vital part in
supporting the smooth operation of our practice by managing a range of
administrative tasks, with a particular focus on processing and coding incoming patient correspondence accurately and efficiently.
The role will be based primarily at St George Health Centre in our Admin Hub and we are looking for a candidate who can offer 20-24 hours per week.
Main duties of the job
Document Management -Accurately file hospital letters and other relevant
documents into patients electronic medical records.
Clinical Coding -Update patients' medical records with clinical
information based on incoming correspondence (e.g. hospital letters, discharge
summaries). Maintain accurate and current electronic medical
summaries using appropriate coding systems (e.g. SNOMED CT). Ensure correspondence is processed and workflowed to
the appropriate clinician or department, following internal protocols.
Correspondence Handling -Appropriately action incoming post and electronic
communications.
Email Processing -Monitor and manage the practices generic email
inbox and respond to or redirect emails appropriately to
support smooth communication and efficient workflow.
Administrative Support -Respond to administrative queries from staff and
patients in a professional, helpful, and courteous manner.
Patient Requests -Process a variety of patient administrative requests
(e.g. updates to records, forms, general enquiries).
About us
Fireclay Health
is a vibrant and friendly GP Practice delivering high-quality patient care from two
established sites: St George Health Centre and Lodgeside Surgery. We pride
ourselves on being a dynamic, supportive workplace that values every member of
the team.
Job description
Job responsibilities
The Clinical Coder and Administrator plays a vital role in the smooth running of the GP Practice by managing a wide range of administrative and clinical coding functions. The primary responsibility is to process all incoming correspondence to ensure timely and accurate handling. This includes managing documents and letters received both electronically and in paper format, handling emails, and processing laboratory results.
In addition to these duties, the role involves providing administrative support across the practice. This includes responding to queries from staff and patients, assisting with internal communications, and supporting the broader administrative team to ensure the efficient operation of the practice.
Job description
Job responsibilities
The Clinical Coder and Administrator plays a vital role in the smooth running of the GP Practice by managing a wide range of administrative and clinical coding functions. The primary responsibility is to process all incoming correspondence to ensure timely and accurate handling. This includes managing documents and letters received both electronically and in paper format, handling emails, and processing laboratory results.
In addition to these duties, the role involves providing administrative support across the practice. This includes responding to queries from staff and patients, assisting with internal communications, and supporting the broader administrative team to ensure the efficient operation of the practice.
Person Specification
Experience
Essential
- Able to work independently and as part of a team
- A basic understanding of medical terminology
- Clear and confident written communication
- Outstanding verbal communication
- Strong IT skills to navigate tools and platforms with ease
- Be able to juggle deadlines and responsibilities efficiently
- Think creatively and independently to overcome challenges
Desirable
- Familiarity with the EMIS clinical system
- Previous work within a Primary Care environment
Qualifications
Essential
- GCSE grade A to C in English and Maths
Person Specification
Experience
Essential
- Able to work independently and as part of a team
- A basic understanding of medical terminology
- Clear and confident written communication
- Outstanding verbal communication
- Strong IT skills to navigate tools and platforms with ease
- Be able to juggle deadlines and responsibilities efficiently
- Think creatively and independently to overcome challenges
Desirable
- Familiarity with the EMIS clinical system
- Previous work within a Primary Care environment
Qualifications
Essential
- GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
