Job summary
Fireclay Health is looking for a PCN Pharmacy Technician to join our thriving and expanding practice. Full and part time hours considered.
We are based in East Bristol, working from 2 purpose-built buildings and support 24,000 patients. We are a happy and very stable team of 84 personnel, reflected in our recent very positive staff survey results.
The practice is open to innovative ways of working that provide the best experience for our patients and improve job satisfaction and efficiency for all our staff.
Fireclay Health places immense value on teaching, training and mentoring; you will be given an extensive induction.
You will be joining a fully established Med Management team of 6 clinical pharmacists, 2 Pharmacy Technicians and prescription clerks. The post therefore is well supported by training, mentoring and peer support.
Fireclay Core Values - Clinical excellence, Patient Centred, Strength of Team, Innovation, Sustainable General Practice.
If you would like an informal chat regarding the role, please contact Kathryn Thompson kathryn.thompson9@nhs.net
Main duties of the job
The purpose of the role is to lead improvements to maximise safe, cost effective best practice to improve the quality of patient care.
The post holder will;
Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
Carry out medicines optimisation tasks, supporting medication reviews and medicines reconciliation.
Responsibility for encouraging better understanding of the principles of medicines optimisations throughout the practice teams.
Support the role of the Clinical Pharmacist at PCN
level on the delivery of the new Clinical Pharmacy in General Practice model.
Take a central role in the clinical aspects of shared care protocols.
Report on key performance indicators and undertake practice audit.
Participate in practice meetings and other meetings to and liaise with other practice stakeholders.
Candidates must be a qualified and registered pharmacy technician with GhPC and hold a Diploma Level 3 or equivalent in pharmacy services.
You will have strong experience in either community, hospital or primary care setting and be confident in analysing and presenting information to health professionals.
You will have the ability to interpret complex clinical information and present in suitable formats to a variety of people from professional and non-professional backgrounds.
About us
We pride ourselves on providing great patient care; in the latest National Patient Survey, Fireclay Health was ranked 5th Best Practice in Bristol.
We have an ethos of teamwork, wellbeing and support,we promote a healthy work life balance and offer our practice team :
Wellbeing for clinicians and non-clinicians
Daily coffee breaks in our newly refurbished break rooms.
WhatsApp groups to keep you "in the know" and socialise.
Cycle to work scheme.
Regular social events including an annual Xmas party and annual boat trip.
Running group.
Active book club.
You will be joining an organisation who care about their staff.
Job description
Job responsibilities
FOSS
PCN - Pharmacy Technician
JOB
DESCRIPTION
Job Title:
PCN Pharmacy
Technician
Pay Band: Band 5
Hours of
Work: up to 37.5 hours
per week
Accountable
to: Senior
Clinical Pharmacist
Contract
Type - Permanent
Job Summary
The
post holder is a Pharmacy Technician and
is an integral part of the general practice team, working within their
professional boundaries in each practice within the PCN.
This
role will work under the supervision of the Clinical Pharmacist to ensure the
safe, accurate and timely supply of prescribed medication to patients.
They
will provide technical and administrative support to the Clinical Pharmacist and
clinicians.
The
Pharmacy Technician will support
the PCN and practice clinical teams with queries regarding medication from
patients.
The Pharmacy
Technician will complete audits regarding patient safety in the
prescribing of medication and present the information for sharing with the
clinical team.
Primary Key Responsibilities
Undertake
patient facing and patient supporting roles to ensure effective medicines
use through shared decision-making conversations with patients.
Conduct
medicine optimisation tasks including effective medicine administration
(e.g., checking inhaler technique), support medication reviews
and medicines reconciliation. When required, utilise consultation skills
to work in partnership with patients to ensure they use their medicines
effectively.
Support,
as determined by the PCN, medication reviews and medicines reconciliation
for new care home patients and synchronise medicines for patient
transfers between care settings and linking with local community pharmacists.
Provide
specialist expertise, when competent, to address both the public health
and social care needs of patients including lifestyle advice, service information
and help in tackling local health inequalities.
Maintain
a central role in the clinical aspects of shared care protocols and liaise with
specialist pharmacists for more complex patients.
Support
initiatives for antimicrobial stewardship to reduce inappropriate antibiotic
prescribing.
Assist
in the delivery of medicines optimisation and management incentive schemes
and patient safety audits.
Support
the implementation of national prescribing policies and guidance within GP
practices, care homes and other primary care settings. This will be achieved
through undertaking clinical audits (e.g., use of antibiotics), supporting
quality improvement measures and contributing to the Quality and Outcomes
Framework and enhanced services.
Attend
a formal appraisal with your manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a
regular basis so that new objectives can be agreed.
Contribute
to public health campaigns (e.g., COVID-19 or flu clinics) through advice or
direct care.
Technical and Administrative Responsibilities
Work
with the PCN multi-disciplinary team to ensure efficient medicines optimisation
including implementing efficient ordering and return processes and reducing wastage.
Supervise
practice reception teams in sorting and streaming general prescription requests
so as to allow GPs and Clinical Pharmacists to review the more clinically
complex requests.
Provide
leadership for medicines optimisation systems across PCNs, supporting practices
with a range of services to get the best value from medicines by encouraging
and implementing electronic prescriptions, safe repeat prescribing systems and
timely monitoring and management of high-risk medicines.
Provide
training and support on the legal, safe and secure handling of medicines,
including the implementation of the Electronic Prescription Service (EPS).
Develop
relationships with other Pharmacy Technicians, Pharmacists and members of the
multi-disciplinary team to support the integration of the pharmacy team across
health and social care including primary care, community pharmacy, secondary
care and mental health.
Support
the delivery of QOF, incentive schemes, QIPP and other quality or cost
effectiveness initiatives.
Undertake
any tasks consistent with the level of the post and the scope of the role, ensuring
that work is delivered in a timely and effective manner.
Duties
may vary from time to time without changing the general character of the post
or the level of responsibility.
There may be, on occasion, a requirement to carry out
other tasks. This will be dependent upon factors such as workload and staffing
levels.
Job description
Job responsibilities
FOSS
PCN - Pharmacy Technician
JOB
DESCRIPTION
Job Title:
PCN Pharmacy
Technician
Pay Band: Band 5
Hours of
Work: up to 37.5 hours
per week
Accountable
to: Senior
Clinical Pharmacist
Contract
Type - Permanent
Job Summary
The
post holder is a Pharmacy Technician and
is an integral part of the general practice team, working within their
professional boundaries in each practice within the PCN.
This
role will work under the supervision of the Clinical Pharmacist to ensure the
safe, accurate and timely supply of prescribed medication to patients.
They
will provide technical and administrative support to the Clinical Pharmacist and
clinicians.
The
Pharmacy Technician will support
the PCN and practice clinical teams with queries regarding medication from
patients.
The Pharmacy
Technician will complete audits regarding patient safety in the
prescribing of medication and present the information for sharing with the
clinical team.
Primary Key Responsibilities
Undertake
patient facing and patient supporting roles to ensure effective medicines
use through shared decision-making conversations with patients.
Conduct
medicine optimisation tasks including effective medicine administration
(e.g., checking inhaler technique), support medication reviews
and medicines reconciliation. When required, utilise consultation skills
to work in partnership with patients to ensure they use their medicines
effectively.
Support,
as determined by the PCN, medication reviews and medicines reconciliation
for new care home patients and synchronise medicines for patient
transfers between care settings and linking with local community pharmacists.
Provide
specialist expertise, when competent, to address both the public health
and social care needs of patients including lifestyle advice, service information
and help in tackling local health inequalities.
Maintain
a central role in the clinical aspects of shared care protocols and liaise with
specialist pharmacists for more complex patients.
Support
initiatives for antimicrobial stewardship to reduce inappropriate antibiotic
prescribing.
Assist
in the delivery of medicines optimisation and management incentive schemes
and patient safety audits.
Support
the implementation of national prescribing policies and guidance within GP
practices, care homes and other primary care settings. This will be achieved
through undertaking clinical audits (e.g., use of antibiotics), supporting
quality improvement measures and contributing to the Quality and Outcomes
Framework and enhanced services.
Attend
a formal appraisal with your manager at least every 12 months. Once a
performance/training objective has been set, progress will be reviewed on a
regular basis so that new objectives can be agreed.
Contribute
to public health campaigns (e.g., COVID-19 or flu clinics) through advice or
direct care.
Technical and Administrative Responsibilities
Work
with the PCN multi-disciplinary team to ensure efficient medicines optimisation
including implementing efficient ordering and return processes and reducing wastage.
Supervise
practice reception teams in sorting and streaming general prescription requests
so as to allow GPs and Clinical Pharmacists to review the more clinically
complex requests.
Provide
leadership for medicines optimisation systems across PCNs, supporting practices
with a range of services to get the best value from medicines by encouraging
and implementing electronic prescriptions, safe repeat prescribing systems and
timely monitoring and management of high-risk medicines.
Provide
training and support on the legal, safe and secure handling of medicines,
including the implementation of the Electronic Prescription Service (EPS).
Develop
relationships with other Pharmacy Technicians, Pharmacists and members of the
multi-disciplinary team to support the integration of the pharmacy team across
health and social care including primary care, community pharmacy, secondary
care and mental health.
Support
the delivery of QOF, incentive schemes, QIPP and other quality or cost
effectiveness initiatives.
Undertake
any tasks consistent with the level of the post and the scope of the role, ensuring
that work is delivered in a timely and effective manner.
Duties
may vary from time to time without changing the general character of the post
or the level of responsibility.
There may be, on occasion, a requirement to carry out
other tasks. This will be dependent upon factors such as workload and staffing
levels.
Person Specification
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of continued professional development (CPD)
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
- Good clinical pharmacy knowledge including terminology
- Knowledge and understanding of pharmacy law and ethics and current legislation
- Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential)
- Able to analyse and interpret prescribing data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- An excellent understanding of data protection and confidentiality issues
- Works effectively independently and as a member of a team
- Self-motivated and proactive
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Desirable
- Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics
- An appreciation of the NHS agenda and government targets
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
Person Specification
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of continued professional development (CPD)
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
- Good clinical pharmacy knowledge including terminology
- Knowledge and understanding of pharmacy law and ethics and current legislation
- Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential)
- Able to analyse and interpret prescribing data
- Has attention to detail, able to work accurately, identifying errors quickly and easily
- Able to effectively manage allocated resources
- Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- An excellent understanding of data protection and confidentiality issues
- Works effectively independently and as a member of a team
- Self-motivated and proactive
- Independently mobile to be able to work across several sites and travel to meet with stakeholders
- Adaptability, flexibility and ability to cope with uncertainty and change
- Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
- Excellent time keeping and prioritisation skills
Desirable
- Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics
- An appreciation of the NHS agenda and government targets
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
