Job responsibilities
Job
responsibilities
Working
under the direct supervision of the ANP and strictly in accordance with
specific practice guidelines and protocols, the HCA will assist the Practice
clinical team in the provision and delivery of prescribed programmes of patient
care.
Duties
and responsibilities:
- New patient health checks.
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ECG recording.
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Phlebotomy.
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Chaperoning duties.
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Processing and management of laboratory samples requested by GPs/nurses.
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Vaccine/cold chain storage, monitoring and recording.
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Surgical equipment and vaccine re-stocking and stock rotation.
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Clearing and re-stocking consulting rooms.
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Preparing and maintaining environments and equipment before, during and
after patient care interventions, including assisting GPs during the
performance of minor operations.
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Assisting in the assessment and surveillance of patients health and
well-being.
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Undertaking specific clinical activities for named patients that have
been delegated and taught specifically in relation to that individual.
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Helping to raise awareness of health and well-being and how it can be
promoted.
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Assisting with the collection and collation of data on needs related to
health and well-being.
Confidentiality
- In the
course of seeking treatment, patients entrust us with, or allow us to gather,
sensitive information in relation to their health and other matters. They do so
in confidence and have the right to expect that staff will respect their
privacy and act appropriately.
-
In the
performance of the duties outlined in this job description, the post-holder may
have access to confidential information relating to patients and their carers,
practice staff and other healthcare workers. They may also have access to
information relating to the practice as a business organisation. All such
information from any source is to be regarded as strictly confidential.
-
Information
relating to patients, carers, colleagues, other healthcare workers or the
business of the practice may only be divulged to authorised persons in
accordance with the practice policies and procedures relating to
confidentiality and the protection of personal and sensitive data.
Health &
Safety
The post-holder
will implement and lead on a full range of promotion and management their own
and others health and safety and infection control as defined in the practice
Health & Safety policy, the practice Health & Safety manual, and the
practice Infection Control policy and published procedures. This will include
(but will not be limited to):
- Using
personal security systems within the workplace according to practice
guidelines.
-
Awareness
of national standards of infection control and cleanliness and regulatory /
contractual / professional requirements, and good practice guidelines.
-
Responsible
for the correct and safe management of the specimens process, including
collection, labelling, handling, use of correct and clean containers, storage
and transport arrangements.
-
Management
and maintenance of Personal Protective Equipment (PPE) for the practice,
including provision, ordering, availability and ongoing correct usage by staff.
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Responsible
for hand hygiene across the practice.
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Ownership
of infection control and clinically based patient care protocols, and
implementation of those protocols across the practice.
-
Active
observation of current working practices across the practice in relation to
infection control, cleanliness and related activities, ensuring that procedures
are followed and weaknesses / training needs are identified, escalating issues
as appropriate.
-
Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks across clinical and patient process.
-
Making
effective use of training to update knowledge and skills, and initiate and
manage the training of others across the full range of infection control and
patient processes.
-
Monitoring
practice facilities and equipment in relation to infection control, ensuring
that provision of hand cleansing facilities, wipes etc are sufficient to ensure
a good clinical working environment. Lack of facilities to be escalated as
appropriate.
-
Safe
management of sharps procedures including training, use, storage and disposal.
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Using
appropriate infection control procedures, maintaining work areas in a tidy,
clean and sterile, and safe way, free from hazards. Initiation of remedial /
corrective action where needed or escalation to responsible management.
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Actively
identifying, reporting, and correction of health and safety hazards and
infection hazards immediately when recognised.
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Keeping
own work areas and general / patient areas generally clean, sterile,
identifying issues and hazards / risks in relation to other work areas within
the business, and assuming responsibility in the maintenance of general
standards of cleanliness across the business in consultation (where
appropriate) with other sector managers.
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Undertaking
periodic infection control training
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Routine
management of team areas, and maintenance of work space standards.
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Waste
management including collection, handling, segregation, container management,
storage and collection.
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Spillage
control procedures, management and training.
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Decontamination
control procedures, management and training, and equipment maintenance.
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Maintenance
of sterile environments.
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Demonstrate
due regard for safeguarding and promoting the welfare of children.
Equality and
diversity
The post-holder
will support the equality, diversity and rights of patients, carers and
colleagues, to include:
-
Acting
in a way that recognises the importance of peoples rights, interpreting them in
a way that is consistent with practice procedures and policies, and current
legislation.
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Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
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Behaving
in a manner that is welcoming to and of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
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Personal/Professional
development
-
The
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
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Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of own personal and/or professional development.
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Taking
responsibility for own development, learning and performance and demonstrating
skills and activities to others who are undertaking similar work.
