East Croydon Medical Centre

Senior Nurse

The closing date is 05 August 2025

Job summary

The Lead Practice Nurse will be responsible for the management of the practice nursing team, consisting of nurses and HCAs. The Lead Practice Nurse will be responsible for several clinical areas such as infection prevention and control, health promotion, chronic disease management, health prevention, well women and well man clinics, as well as supporting the practice management team in the reviewing and delivery of clinical policy and procedure.

Main duties of the job

The Lead Practice Nurse will be responsible for the implementation of processes for the effective management of patients with long-term conditions using evidence-based practice including care for elderly and housebound patients. Working as a senior member of the practice multidisciplinary team, the post holder will ensure nursing services are delivered effectively to the entitled patient population. The post holder will work within their own competence and professional code of conduct as regulated by the NMC. The post holder is required to be an effective clinical role model across all practice bases and be an integral part of the clinical workforce, delivering and promoting high standards of care. They will also make themselves available to support/assist/develop the other members of the nursing team.

About us

East Croydon Medical Centre is centrally located in the fast developing town of Croydon with its many transport links.

The practice care for 25,000 patients from a diverse population.

We are a large, hardworking General Practice with a multi-disciplinary Team which includes Pharmacists, Practice Nurses, Healthcare Assistants, Physician Associates, GPs, along with a supportive and experienced administrative Team. We enjoy and feel positive about modern General Practice but also strive to ensure a healthy home/work balance. We are active members of our Primary Care Network and support the ethos behind this.

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0433-25-0011

Job locations

59 Addiscombe Road

Croydon

CR0 6SD


Job description

Job responsibilities

Duties and Responsibilities

The following are the core responsibilities of the Lead Practice Nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

  • To act as the Infection Prevention Control (IPC) lead and to work to the IPC Policy providing audits, training, support and evidence of compliance to the practice manager
  • To produce the IPC annual statement in conjunction with the practice manager
  • To develop, implement and embed an effective care management programme for the frail and housebound patients registered at the practice
  • To participate in the recruitment of other members of the nursing team
  • To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice
  • To develop, implement and embed health promotion and wellbeing programmes
  • To implement and evaluate individual treatment plans for chronic disease patients that promote health and wellbeing
  • To identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to patients health
  • As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF
  • As required, to diagnose and manage acute and chronic conditions
  • To prescribe medication for patients in accordance with PGDs and own scope of practice
  • To review patient medications to enhance compliance
  • To provide guidance to patients on the use of prescribed and over-the counter medications regarding side effects and dosages
  • To co-ordinate the provision of travel medicine services
  • To request pathology services and process pathology results as required
  • To oversee the provision of chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
  • To maintain accurate clinical records in conjunction with extant legislation
  • To ensure read codes are used effectively by all members of the nursing team
  • To ensure the appropriate maintenance and use of chronic disease registers
  • To develop, implement, embed and participate in well woman/man clinics
  • To ensure compliance with the practice chaperone policy
  • To assist GPs with minor surgery when required
  • To prioritise health issues and intervene appropriately
  • To support the team in dealing with clinical emergencies
  • To recognise, assess and refer patients presenting with mental health needs
  • To implement vaccination programmes for adults and children
  • To support patients in the use of their prescribed medicines or over-the counter medicines (within own scope of practice)
  • To liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)
  • To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
  • To support the clinical team with all safeguarding matters, in accordance with local and national policies
  • To understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
  • To deliver opportunistic health promotion where appropriate.

Key Tasks

In addition to the primary responsibilities, the Lead Practice Nurse may be requested to:

  • Develop and review audit protocols and process for the practice, effectively utilising the audit cycle
  • Develop, review and implement nursing protocols in conjunction with the partners
  • Support all members of the nursing team, providing guidance when necessary, conducting appraisals and training needs analyses as required
  • Participate in local initiatives to enhance service delivery and patient care
  • Support and participate in shared learning within the practice in order to improve patient care
  • Continually review clinical practices, responding to national policies and initiatives where appropriate
  • Participate in the review of significant and near-miss events applying a structured approach, i.e., root cause analysis (RCA)
  • Coordinate the nursing team rota, ensuring sufficient staff are available to meet patient needs
  • Lead the planning and implementation of changes within the nursing team, enhancing the provision of services to patients
  • Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time

Job description

Job responsibilities

Duties and Responsibilities

The following are the core responsibilities of the Lead Practice Nurse. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

  • To act as the Infection Prevention Control (IPC) lead and to work to the IPC Policy providing audits, training, support and evidence of compliance to the practice manager
  • To produce the IPC annual statement in conjunction with the practice manager
  • To develop, implement and embed an effective care management programme for the frail and housebound patients registered at the practice
  • To participate in the recruitment of other members of the nursing team
  • To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice
  • To develop, implement and embed health promotion and wellbeing programmes
  • To implement and evaluate individual treatment plans for chronic disease patients that promote health and wellbeing
  • To identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to patients health
  • As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF
  • As required, to diagnose and manage acute and chronic conditions
  • To prescribe medication for patients in accordance with PGDs and own scope of practice
  • To review patient medications to enhance compliance
  • To provide guidance to patients on the use of prescribed and over-the counter medications regarding side effects and dosages
  • To co-ordinate the provision of travel medicine services
  • To request pathology services and process pathology results as required
  • To oversee the provision of chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
  • To maintain accurate clinical records in conjunction with extant legislation
  • To ensure read codes are used effectively by all members of the nursing team
  • To ensure the appropriate maintenance and use of chronic disease registers
  • To develop, implement, embed and participate in well woman/man clinics
  • To ensure compliance with the practice chaperone policy
  • To assist GPs with minor surgery when required
  • To prioritise health issues and intervene appropriately
  • To support the team in dealing with clinical emergencies
  • To recognise, assess and refer patients presenting with mental health needs
  • To implement vaccination programmes for adults and children
  • To support patients in the use of their prescribed medicines or over-the counter medicines (within own scope of practice)
  • To liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients etc.)
  • To delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
  • To support the clinical team with all safeguarding matters, in accordance with local and national policies
  • To understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
  • To deliver opportunistic health promotion where appropriate.

Key Tasks

In addition to the primary responsibilities, the Lead Practice Nurse may be requested to:

  • Develop and review audit protocols and process for the practice, effectively utilising the audit cycle
  • Develop, review and implement nursing protocols in conjunction with the partners
  • Support all members of the nursing team, providing guidance when necessary, conducting appraisals and training needs analyses as required
  • Participate in local initiatives to enhance service delivery and patient care
  • Support and participate in shared learning within the practice in order to improve patient care
  • Continually review clinical practices, responding to national policies and initiatives where appropriate
  • Participate in the review of significant and near-miss events applying a structured approach, i.e., root cause analysis (RCA)
  • Coordinate the nursing team rota, ensuring sufficient staff are available to meet patient needs
  • Lead the planning and implementation of changes within the nursing team, enhancing the provision of services to patients
  • Support the practice team with the reviewing and implementation of practice policies and protocols, ensuring conformance to extant legislation

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time

Person Specification

Other requirements

Essential

  • Flexibility to work outside of core office hours
  • Meet the requirements and produce evidence for nurse revalidation
  • Evidence of continuing professional development (CPD) commensurate with the role of a Lead Practice Nurse

Qualifications

Essential

  • Registered Nurse (Nursing and Midwifery Council)

Desirable

  • Mentor or teaching qualification
  • Leadership training or qualification
  • Post graduate diploma or degree (Chronic Disease Management)
  • Nurse prescriber
  • Completed or working towards formal infection prevention and control training
  • Post-registration study in topics allied to general practice

Skills

Essential

  • Excellent communication skills (written and oral)
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Problem solving and analytical skills
  • Experience with audit and able to lead audit programmes
  • Experience with clinical risk management
  • Strong IT skills and competent in EMIS/ Systmone/ Vision/DOCMAN
  • Clear, polite telephone manner
  • Commitment to ongoing professional development
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • Ability to work under pressure/in stressful situations

Clinical knowledge

Essential

  • Requesting pathology tests and processing the results, advising patients accordingly
  • Understanding the importance of evidence-based practice
  • Understand the requirement for PGDs and associated policy
  • Ability to record accurate clinical notes
  • Ability to work within own scope of practice and understanding when to refer to GPs
  • Broad knowledge of clinical governance
  • Knowledge of health promotion strategies
  • Clinical Leadership

Desirable

  • Teaching and mentorship within a clinical setting

Experience

Essential

  • Experience of working in a primary care environment, general practice or the NHS
  • Experience of leading/management a nursing team in a primary care environment
  • Significant post registration experience (minimum of 3 years)
  • Experience of working as a practice nurse or community nurse
  • Experience on CQC inspection

Desirable

  • Experience conducting appraisals
  • Experience in leading clinical supervision sessions
Person Specification

Other requirements

Essential

  • Flexibility to work outside of core office hours
  • Meet the requirements and produce evidence for nurse revalidation
  • Evidence of continuing professional development (CPD) commensurate with the role of a Lead Practice Nurse

Qualifications

Essential

  • Registered Nurse (Nursing and Midwifery Council)

Desirable

  • Mentor or teaching qualification
  • Leadership training or qualification
  • Post graduate diploma or degree (Chronic Disease Management)
  • Nurse prescriber
  • Completed or working towards formal infection prevention and control training
  • Post-registration study in topics allied to general practice

Skills

Essential

  • Excellent communication skills (written and oral)
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Problem solving and analytical skills
  • Experience with audit and able to lead audit programmes
  • Experience with clinical risk management
  • Strong IT skills and competent in EMIS/ Systmone/ Vision/DOCMAN
  • Clear, polite telephone manner
  • Commitment to ongoing professional development
  • Problem solver with the ability to process information accurately and effectively, interpreting data as required
  • Ability to work under pressure/in stressful situations

Clinical knowledge

Essential

  • Requesting pathology tests and processing the results, advising patients accordingly
  • Understanding the importance of evidence-based practice
  • Understand the requirement for PGDs and associated policy
  • Ability to record accurate clinical notes
  • Ability to work within own scope of practice and understanding when to refer to GPs
  • Broad knowledge of clinical governance
  • Knowledge of health promotion strategies
  • Clinical Leadership

Desirable

  • Teaching and mentorship within a clinical setting

Experience

Essential

  • Experience of working in a primary care environment, general practice or the NHS
  • Experience of leading/management a nursing team in a primary care environment
  • Significant post registration experience (minimum of 3 years)
  • Experience of working as a practice nurse or community nurse
  • Experience on CQC inspection

Desirable

  • Experience conducting appraisals
  • Experience in leading clinical supervision sessions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Croydon Medical Centre

Address

59 Addiscombe Road

Croydon

CR0 6SD


Employer's website

https://www.eastcroydonmc.co.uk/ (Opens in a new tab)

Employer details

Employer name

East Croydon Medical Centre

Address

59 Addiscombe Road

Croydon

CR0 6SD


Employer's website

https://www.eastcroydonmc.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Bruna Batista

bruna.batista@nhs.net

02036574170

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0433-25-0011

Job locations

59 Addiscombe Road

Croydon

CR0 6SD


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