Job summary
We are looking for an enthusiastic, forward
thinking, and experienced Business Manager to lead and support our developing
PCN Management Team and wider more established PCN teams. The postholder will
work closely with the Leadership & Management Team, to build resilience
into a PCN that has grown substantially in the last 3 years from four members
of staff to over 30.
After a sustained period of growth and maximizing
our ARRS spending the PCN is in a strong position to grow and develop
further. We are focused on retaining
and developing staff, recruiting additional roles to enhance the service for
our patients and, and fulfil on our existing projects and pilots. We take pride
in our outstanding staff, working closely with our member practices providing
excellent care for our patients. Trinity Health Group along with 6
other PCNs are hosted by Conexus - the GP Confederation for Wakefield.
Main duties of the job
The post holder will have overall responsibility
for management and leadership of all PCN employed staff, resources, finances,
support services and subcontractors and achievements of KPIs and outcomes.
About us
Trinity Health Group is a PCN made up of four
practices on the west of the district (Trinity Medical Centre, Maybush Medical
Centre, Crofton and Sharlston Medical Practice and Warrengate Medical Centre).
Our vision is that all our patients should have the same chance at a happy,
healthy life. We believe that a sustainable, resilient Primary Care Service
working collaboratively with volunteer and community services and social
enterprise organisations supports this vision. Our mission is to add years to
the lives of our patients, whilst adding life to those years.
**Please note, we will be conducting first interviews via MS Teams on Monday 13th May, with second interviews for successful candidates taking place on Friday 17th May face to face (location TBC)
If you are shortlisted for a second interview, we will ask that you pull together a short presentation - details of which will be provided closer to the time
We will also be accepting CV applications for this role. Please send your CV along with a Cover Letter topcnsupport@conexus-healthcare.org**
Job description
Job responsibilities
For a full Job Description and Person Specification for this role, please see the supporting documents attached
Job description
Job responsibilities
For a full Job Description and Person Specification for this role, please see the supporting documents attached
Person Specification
Qualifications
Essential
- Recognised management qualification or equivalent management experience and training
- Evidence of continuing professional development.
Desirable
- Educated to degree level or higher in Management or similar.
- Coaching qualification.
- Project Management Qualification
Experience
Essential
- Experience of coaching and mentoring a team
- Experience of successfully managing multi-disciplinary teams, including welfare, performance, and development.
- Experience of Using Microsoft 365 applications
- Experience of creating reports, and project plans.
- Experience of delivering service development and managing projects.
- Experience of working with a range of busy professionals in a changing environment
- Knowledge of budget and financial management processes with evidence of successfully managing limited budgets effectively.
- Experience of working within Primary Care.
Desirable
- Experienced System One user
- Experience of managing contracts.
- Experience of developing business plans / case.
- Experience of working to targets within a budget.
- Experience working as a PCN Business Manager
- Detailed understanding of governance and assurance in complex partnerships.
Personal Qualities
Essential
- Working with a high level of autonomy to manage and prioritise own workload.
- Skilled in delegation to develop staff without overwhelming them.
- A can-do attitude who can meet targets, stays calm under pressure and promotes a positive, safe work environment.
- Highly developed people management and leadership skills with the ability to motivate, develop and inspire others as well as mange performance, sickness and welfare as required.
- High degree of self-awareness and consistently looking to improve, developing a culture of continual improvement.
- Is responsive and flexible, proactively searches for better ways of delivering services and sees change as an opportunity.
- Strategic thinking ability to anticipate and resolve problems before they arise.
- Able to work collaboratively and influence effectively to persuade and negotiate with others to achieve delivery.
- Able to present self-confidently and effectively in meeting and presentations as well as one to one.
- Ability to establish effective working relationships within a short time-period.
- Has a responsive, solution focused approach to addressing issues and barriers.
- Excellent organisational skills
- Open, Honest and acts with integrity.
- Personally, and professionally motivated to achieve against the highest standards.
Skills, Ability & Knowledge
Essential
- Ability to set realistic and achievable objectives for self and others.
- Ability to interpret information and analyse data.
- A proven track record of adaptability and flexibility within and
- across the work environment
- Excellent verbal and written skills with evidence of high quality problem-solving, analytical, and numeracy skills
- Ability to prioritise own workload and meet demanding deadlines.
- Able to oversee, influence and direct the activities of staff, whom there may not be formal line management authority, to achieve agreed outcomes.
- Ability to simultaneously manage a number of relationships and conflicting priorities across different work programmes.
- Ability to work under pressure and meet deadlines.
- Strong and effective negotiation and influencing skills.
Desirable
- Knowledge of the local structures and local arrangements.
- Excellent knowledge of the PCN system structures
- Excellent understanding of the DES and IIF.
- Knowledge of different healthcare services within PCN.
- Understanding of PCN Finances
Other
Essential
- Independently mobile, able to travel across the Wakefield district.
- Embodies the values of the PCN and demonstrates these through words, actions, and behaviours.
Person Specification
Qualifications
Essential
- Recognised management qualification or equivalent management experience and training
- Evidence of continuing professional development.
Desirable
- Educated to degree level or higher in Management or similar.
- Coaching qualification.
- Project Management Qualification
Experience
Essential
- Experience of coaching and mentoring a team
- Experience of successfully managing multi-disciplinary teams, including welfare, performance, and development.
- Experience of Using Microsoft 365 applications
- Experience of creating reports, and project plans.
- Experience of delivering service development and managing projects.
- Experience of working with a range of busy professionals in a changing environment
- Knowledge of budget and financial management processes with evidence of successfully managing limited budgets effectively.
- Experience of working within Primary Care.
Desirable
- Experienced System One user
- Experience of managing contracts.
- Experience of developing business plans / case.
- Experience of working to targets within a budget.
- Experience working as a PCN Business Manager
- Detailed understanding of governance and assurance in complex partnerships.
Personal Qualities
Essential
- Working with a high level of autonomy to manage and prioritise own workload.
- Skilled in delegation to develop staff without overwhelming them.
- A can-do attitude who can meet targets, stays calm under pressure and promotes a positive, safe work environment.
- Highly developed people management and leadership skills with the ability to motivate, develop and inspire others as well as mange performance, sickness and welfare as required.
- High degree of self-awareness and consistently looking to improve, developing a culture of continual improvement.
- Is responsive and flexible, proactively searches for better ways of delivering services and sees change as an opportunity.
- Strategic thinking ability to anticipate and resolve problems before they arise.
- Able to work collaboratively and influence effectively to persuade and negotiate with others to achieve delivery.
- Able to present self-confidently and effectively in meeting and presentations as well as one to one.
- Ability to establish effective working relationships within a short time-period.
- Has a responsive, solution focused approach to addressing issues and barriers.
- Excellent organisational skills
- Open, Honest and acts with integrity.
- Personally, and professionally motivated to achieve against the highest standards.
Skills, Ability & Knowledge
Essential
- Ability to set realistic and achievable objectives for self and others.
- Ability to interpret information and analyse data.
- A proven track record of adaptability and flexibility within and
- across the work environment
- Excellent verbal and written skills with evidence of high quality problem-solving, analytical, and numeracy skills
- Ability to prioritise own workload and meet demanding deadlines.
- Able to oversee, influence and direct the activities of staff, whom there may not be formal line management authority, to achieve agreed outcomes.
- Ability to simultaneously manage a number of relationships and conflicting priorities across different work programmes.
- Ability to work under pressure and meet deadlines.
- Strong and effective negotiation and influencing skills.
Desirable
- Knowledge of the local structures and local arrangements.
- Excellent knowledge of the PCN system structures
- Excellent understanding of the DES and IIF.
- Knowledge of different healthcare services within PCN.
- Understanding of PCN Finances
Other
Essential
- Independently mobile, able to travel across the Wakefield district.
- Embodies the values of the PCN and demonstrates these through words, actions, and behaviours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
