Conexus Healthcare CIC

IT Application Specialist

Information:

This job is now closed

Job summary

The role of the IT Applications Specialist is to develop in-house expertise across a range of clinical and non-clinical IT applications used by GP Practices in the Wakefield locality.

There will be a requirement to deliver effective ongoing support for systems used by General Practice. By optimising these systems, you will enable practices and other stakeholders to deliver efficient and high-quality care.

The main base will be Sandal Castle Medical Centre with some Hybrid- Working from home/Multiple sites across general practices in the Wakefield district

Main duties of the job

To develop knowledge and expertise across key IT applications used across the Wakefield area, including but not limited to PATCHS, Office 365 products and the NHS App.

To provide support and informal training to Clinical and Non-Clinical staff as required.

To work in partnership with the Integrated Care Board (ICB) to understand training needs and assist in developing training programmes and resources to support workforce development

To assist with the successful deploymentchanges to new and existing applications

Develop and explore existing and new applications that benefit all areas of clinical and non-clinical functions.

To create Standard Operating Procedures (SOPs) user guides and other training materials to support the roll out of training programmes

Liaise with internal and external IT teams to ensure applications are up to date and working as expected.

To ensure that key applications remain operationally fit for purpose and work with external software suppliers to resolve issues as they arise.

Act in accordance with the Data Protection act and Caldicott principles relating to confidentiality and the protection of personal and sensitive data at all times

To keep up to date with changes to working practice and suggest improvements and innovations to ensure best use of systems

To ensure personal knowledge of all used applications is to the highest standard it can be.

About us

Conexus Healthcare CIC is the Federation for general practice in Wakefield, we have four areas of work.

1. Delivery of high-quality public facing Health and Wellbeing services across the Wakefield District: We develop, manage and deliver health and care services that support the population of the whole Wakefield district

2. Delivery of Training, Development and Consultancy support across the United Kingdom: We design and deliver a range of training courses, development activity and provide advice and guidance that supports general practices and other primary care organisations.

3. Supporting Our Practices and Primary Care Networks (PCNs): We support general practices and PCNs across the Wakefield district to be more resilient, sustainable and deliver better patient care and care for the health needs of their populations.

4. Providing a voice and influence for General Practice in the Health and Care System: We provide a forum to develop a unified voice for General Practice and support general practices to cooperate and work collaboratively with the wider health and care sector partners in the district.

Built within primary care, for primary care, Conexus Healthcare CIC works with local GPs and their practices to champion investment in and deliver effective primary care at scale. By connecting in this way, we are stronger, more resilient and can care effectively for over 370,000 local people together.

Details

Date posted

11 July 2023

Pay scheme

Other

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0430-23-0020

Job locations

Sandal Castle Medical Centre

Asdale Rd

Wakefield

West Yorkshire

WF2 7PJ


Job description

Job responsibilities

For the full job description and person specification for this position, please see the attached documents

Job description

Job responsibilities

For the full job description and person specification for this position, please see the attached documents

Person Specification

Experience

Essential

  • Experience & achievementsAt least 2 years exposure to computing environments
  • Knowledge of software programmes including Microsoft Office 365 and other relative software products
  • Has an understanding of the IT function in healthcare and how information technology can deliver benefits to patients and clinicians Experience of working in primary care or general practice
  • Experience of supporting the implementation of primary care IT solutions
  • Experience of providing second line support for GP clinical systems & working with GP system suppliers to facilitate incident and request resolution
  • Working knowledge of SystmOne and/or EMIS Web to provide application support

Desirable

  • Experience of working in primary care or general practice
  • Experience of supporting the implementation of primary care IT solutions
  • Experience of providing second line support for GP clinical systems & working with GP system suppliers to facilitate incident and request resolution
  • Working knowledge of SystmOne and/or EMIS Web to provide application support

Qualifications

Essential

  • Educated to NVQ Level 3 in an IT based subject or equivalent qualifications, training and experience
  • Evidence of continued professional development

Personal Qualities

Essential

  • Customer focused attitude
  • Ability to work on own initiative and organise workload
  • Able to successfully explain complex information to all audiences
  • Can work under own initiative and prioritise own workload
  • Commitment to continuing professional development
  • Effective organisational skills

Skills & Knowledge

Essential

  • Can deliver technical information in a non-technical way to a range of stakeholders
  • Can communicate effectively in a range of situations
  • Able to work on your own and as part of a team
  • Expert working knowledge of MS Office and good keyboard skills
  • Ability to analyse complex issues
  • An aptitude to learn new systems quickly
  • Able to work flexibly to meet the needs of the service

Desirable

  • Ability to offer a basic level of 1:1 training
Person Specification

Experience

Essential

  • Experience & achievementsAt least 2 years exposure to computing environments
  • Knowledge of software programmes including Microsoft Office 365 and other relative software products
  • Has an understanding of the IT function in healthcare and how information technology can deliver benefits to patients and clinicians Experience of working in primary care or general practice
  • Experience of supporting the implementation of primary care IT solutions
  • Experience of providing second line support for GP clinical systems & working with GP system suppliers to facilitate incident and request resolution
  • Working knowledge of SystmOne and/or EMIS Web to provide application support

Desirable

  • Experience of working in primary care or general practice
  • Experience of supporting the implementation of primary care IT solutions
  • Experience of providing second line support for GP clinical systems & working with GP system suppliers to facilitate incident and request resolution
  • Working knowledge of SystmOne and/or EMIS Web to provide application support

Qualifications

Essential

  • Educated to NVQ Level 3 in an IT based subject or equivalent qualifications, training and experience
  • Evidence of continued professional development

Personal Qualities

Essential

  • Customer focused attitude
  • Ability to work on own initiative and organise workload
  • Able to successfully explain complex information to all audiences
  • Can work under own initiative and prioritise own workload
  • Commitment to continuing professional development
  • Effective organisational skills

Skills & Knowledge

Essential

  • Can deliver technical information in a non-technical way to a range of stakeholders
  • Can communicate effectively in a range of situations
  • Able to work on your own and as part of a team
  • Expert working knowledge of MS Office and good keyboard skills
  • Ability to analyse complex issues
  • An aptitude to learn new systems quickly
  • Able to work flexibly to meet the needs of the service

Desirable

  • Ability to offer a basic level of 1:1 training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Conexus Healthcare CIC

Address

Sandal Castle Medical Centre

Asdale Rd

Wakefield

West Yorkshire

WF2 7PJ


Employer's website

https://conexus-healthcare.org/ (Opens in a new tab)


Employer details

Employer name

Conexus Healthcare CIC

Address

Sandal Castle Medical Centre

Asdale Rd

Wakefield

West Yorkshire

WF2 7PJ


Employer's website

https://conexus-healthcare.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Digital and Transformation Lead

Julie Motta

julie.motta2@nhs.net

Details

Date posted

11 July 2023

Pay scheme

Other

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A0430-23-0020

Job locations

Sandal Castle Medical Centre

Asdale Rd

Wakefield

West Yorkshire

WF2 7PJ


Supporting documents

Privacy notice

Conexus Healthcare CIC's privacy notice (opens in a new tab)