Operations Manager (24 hours per week)

Job description

Job responsibilities

Job Summary

For a full description of the role, please see the attached document.

Support the Practice Manager in leading the smooth, efficient, and profitable running of the practice.

Ensure compliance for CQC purposes, working with the Practice Manager to implement policies, procedures, and maintain required standards.

Effective handling of complaints.

Support the Practice Manager in delivering HR requirements for employees and manage staff.

To be familiar with the contractual, enhanced and any other services, undertaken by the Practice and support in delivering the required service specifications.

To have a good knowledge of QOF and support the Practice in achieving QOF targets.

To be familiar with all relevant aspects and functions of the clinical software systems and their applications, plus national and local quality standards for primary care.

Support the reporting, recording and investigation of significant events.

Undertake specific assigned tasks, project support, or development work which may arise.

Provide cover for the Practice Manager in their absence, including holiday and sickness absence.

Undertake any other reasonable duties to support the Practice Manager to ensure the smooth running of the Practice.

Person Specification

Experience

Essential

• Supervisory/leadership experience
• Experience of working with the general public
• Experience of working in a healthcare setting

Desirable

• NHS/Primary care General Practice experience.

Knowledge and skills

Essential

• Excellent communication skills
• Ability to prioritise, delegate and work to tight deadlines
• Ability to train and motivate staff
• Strong IT skills (generic)

Desirable

• Knowledge of SystmOne clinical system.

Qualifications

Essential

• Good standard of education with excellent literacy and numeracy skills.

Desirable

• Educated to A-level/equivalent or higher
• Management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Stillington Surgery

Address

North Back Lane

Stillington

York

YO61 1LL

Employer's website

https://www.stillingtonsurgery.co.uk (Opens in a new tab)