Care Co-ordinator

Job summary

Please either apply via application form attached to advert and email this directly or by NHS jobs by attaching a CV. Interview dates will be 21st / 22nd April.

Beechwood Medical Practice are a close knit, fun, hardworking team who are looking to recruit a new team member to support with our reception and administrative work.

We are keen to recruit someone who can provide a high level of quality customer service and who can use their initiative and common sense to find practical solutions to the many enquiries we deal with each day.

This role would be based for some hours in the reception office interacting mainly with patients and at other times your role would be in our back office environment where you would be engaged with more administrative work.

You will be given a wide variety of work to do and full training for all roles will be provided. Opportunities for future career development would be supported for employees who are interested in progression.

This post is for 22hr per week minimum - full time hours (37hrs per week), please state your hours you would like to work in your application.

Main duties of the job

Your role within the Reception team will include:

Greeting patients and visitors, signposting patients to the most appropriate service, booking appointments, answering telephone calls, ensuring the clinicians have everything they need for the day.

Admin work in reception would include assisting patients who would like to register with the practice, processing prescription and fit note requests, and helping patients with general enquiries.

Your role within the Admin team will include:

Communicating with patients who might need annual review or follow-up; processing and responding to incoming electronic and paper communications, assisting with vaccination clinics and submitting claims for work done.

We would provide you with in-house and external training courses to support your learning of these skills.

About us

We are a happy and diverse team who enjoy working together with the common aim of providing a great service for our patients.

We work out of a spacious, light and modern premises with secure on-site parking.

We also have regular social events, and provide free daily refreshments, NHS Pension Scheme, Cycle to work scheme.

To apply please complete the practice application form attached and return to maddy.brickley@nhs.net by closing date of 08.04.26 or apply via NHS jobs directly. If you would like to find out more, or would like to arrange an informal visit, please contact Maddy Brickley on 0117 9082376 or email.