Job summary
We are recruiting for a Rota Coordinator to join our busy administrative team at the Ridings Medical Group.
We are looking for a flexible and enthusiastic individual who possesses good communication and organisational skills and the ability to work well under pressure. You will be working as part of the access team to ensure rotas are applied and kept up to date. You will also need the ability to work under your own initiative and organise your workload.
The successful candidate will be working 30-37.5 hours per week.
Main duties of the job
PLEASE SEE ATTACHED JOB DESCRIPTION FOR A FULL LIST OF
DUTIES
To provide support to the Rota Coordinator in the
provision of clinical Rota's across the group Practice. Coordination of annual
leave, sick leave and study leave requests.
To be mainly based at Brough, South Cave and Hessle but
will need to be prepared to travel to other sites within the Practice.
About us
We are a large, forward thinking practice with over
45,000 patients across five main practice sites - Brough, South Cave, Hessle,
Holme on Spalding Moor and Bubwith. Each of these sites has its own personal
characteristics and a varied patient mix as we cover commuting areas for Hull,
Leeds and York, due to easy access to A63/M62, and also rural East Yorkshire.
The ideal candidate will be able to work in a fast paced
working environment and be able to adapt to change easily. You will need to
have a strong work ethic and be able to work to tight deadlines.
We are committed to maintaining high standards of patient
care, in a friendly and professional environment.
Job description
Job responsibilities
JOB PURPOSE:
To work with the GP/ACP Rota Coordinator to ensure the
provision of an efficient appointment system for all relevant services in the
Practice, maximising the use of resources. To ensure clinical staff are engaged
with the creation of their clinical rotas.
(Please see attached Job Description for full list of duties).
Job description
Job responsibilities
JOB PURPOSE:
To work with the GP/ACP Rota Coordinator to ensure the
provision of an efficient appointment system for all relevant services in the
Practice, maximising the use of resources. To ensure clinical staff are engaged
with the creation of their clinical rotas.
(Please see attached Job Description for full list of duties).
Person Specification
Experience
Essential
- A detailed and advanced working knowledge of SystmOne.
- Practical experience of working with complex (and often conflicting) information.
- Good working knowledge of Microsoft packages.
- Previous practical experience of managing rotas.
Behaviours
Essential
- Ability to discuss an issue with different teams in a constructive manner to develop a solution.
- Planning, organising and the ability to multitask.
- Performing under pressure.
- Assertive and prepared to challenge in a constructive and professional manner.
- Flexibility.
- Taking the initiative.
- Self-motivated.
- Methodical and able to check work effectively for accuracy.
- Diplomatic.
- Empathetic.
- Willingness to take calls at unsociable hours of the day to be the first point of contact for clinical sickness.
Skills
Essential
- Excellent communication skills (written and oral).
- Strong organisational and interpersonal skills.
- Ability to manage change in an inclusive manner.
- Strong IT skills. Ability to use technology to organise workload.
- Ability to work with other teams, providing training/coaching where necessary to ensure correct use of the appointment system, particularly where changes are being made.
Knowledge
Essential
- Knowledge of the NHS in general and General Practice in particular.
Qualifications
Essential
- Good standard of general education.
Person Specification
Experience
Essential
- A detailed and advanced working knowledge of SystmOne.
- Practical experience of working with complex (and often conflicting) information.
- Good working knowledge of Microsoft packages.
- Previous practical experience of managing rotas.
Behaviours
Essential
- Ability to discuss an issue with different teams in a constructive manner to develop a solution.
- Planning, organising and the ability to multitask.
- Performing under pressure.
- Assertive and prepared to challenge in a constructive and professional manner.
- Flexibility.
- Taking the initiative.
- Self-motivated.
- Methodical and able to check work effectively for accuracy.
- Diplomatic.
- Empathetic.
- Willingness to take calls at unsociable hours of the day to be the first point of contact for clinical sickness.
Skills
Essential
- Excellent communication skills (written and oral).
- Strong organisational and interpersonal skills.
- Ability to manage change in an inclusive manner.
- Strong IT skills. Ability to use technology to organise workload.
- Ability to work with other teams, providing training/coaching where necessary to ensure correct use of the appointment system, particularly where changes are being made.
Knowledge
Essential
- Knowledge of the NHS in general and General Practice in particular.
Qualifications
Essential
- Good standard of general education.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
