GP Assistant

Job description

Job responsibilities

The following are the core responsibilities of the GP assistant/medical assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

a. Supporting the clinical team with Non Medical triage

b. Acting as a chaperone as required

c. Testing samples and gathering baseline information as required

d. When trained, undertaking venepuncture as required

e. Conducting ECGs as required

f. Signposting some received correspondence to others, e.g., clinical pharmacist, practice nurse

g. Extracting all the required information from clinical letters, applying medical codes as required and adding these to patient notes

h. Supporting practice patients by arranging appointments, onward referrals, clinical tests and follow up appointments.

i. Completing basic (non-opinion) forms in addition to some elements of forms for the GP(s) to approve, such as insurance forms, mortgage applications, Department for Work and Pensions benefits forms and others as appropriate

j. Explaining treatment procedures to patients

k. Supporting GP(s) in liaising with external agencies such as helping to arrange patient admission while the GP(s) continue with the consultation.

l. Supporting the GP(s) with wound care and immunisations (including flu vaccinations)

m. Undertaking all mandatory training and induction programmes

n. Attending a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed

o. Contributing to public health campaigns (e.g., flu clinics) through advice or direct care, including opportunistic health promotional programmes

p. Maintaining a clean, tidy and effective working area at all times

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics and English (C or above)

Desirable

• Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
• Phlebotomy certification
• Vaccination certification

Experience

Essential

• Experience of working with the general public

Desirable

• Experience of working in a healthcare setting
• Experience of working in a primary care environment

Clinical Skills and Knowledge

Desirable

• Chaperone procedure
• Ability to record accurate clinical notes

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Problem-solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Able to communicate effectively and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilise resources
• Punctual and committed to supporting the team effort

Other Requirements

Essential

• Disclosure Barring Service (DBS) check
• Occupational Health clearance

Desirable

• Flexibility to work outside core office hours

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure

Desirable

• EMIS user skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fernbank Surgery

Address

Lytham Primary Care Centre

Victoria St

Lytham

Lancashire

FY8 5DZ

Employer's website

https://www.fernbanksurgery.co.uk (Opens in a new tab)