Job responsibilities
St. Bartholomew and Hollow Way Medical Practice
JOB TITLE: Business
& Financial Director
SPIRES
PCN Manager
RESPONSIBLE AND: Partnership
ACCOUNTABLE TO
HOURS: Whole
Time 37.5hrs per week
CONTRACT LENGTH: Permanent
FULL DETAILED JOB DESCRIPTION AVAILABLE ON REQUEST.
1. Strategy
and Change management
You will LEAD on and have overall responsibility for
Strategic and Financial planning whilst:
Keeping abreast of current affairs and identify
potential threats/opportunities.
Developing practice strategy; formulating
objectives for practice development and implementing them with focus on
sustainability and future proofing.
Leading and overseeing significant change
management as the practice undergoes intermittent transformations according to
prevailing opportunities and threats.
Optimising practice profits.
Assessing and evaluating accommodation
requirements and manage development and expansion plans.
Ensuring safety and quality of the working
environment and service delivery.
Preparing and annually updating the Practice
Development Plan, oversee implementation of the aims and objectives.
2. Financial
management
You will LEAD to:
Manage practice accounts and budgets in close
relations with the practice accountants.
Submit quarterly financial reports including
forecasts and year-end figures promptly to partners
Submit timely CQRS data
Analyse financial performance and KPIs and
ensuring these are met.
Develop and implement financial strategic plans
to ensure the practice's long-term sustainability, growth and to maximise
income
Identify and explore new business opportunities,
partnerships, and revenue streams to diversify and optimise income and minimize
costs.
liaise with the practice accountant as required
for practice finance matters.
Understand and report on financial implications
of contract and legislation changes.
Manage, monitor and reconcile bank accounts;
negotiate/liaise with the bank account manager.
Manage partners drawings as discussed with
accountants.
Manage and monitor PAYE for staff and maintain
appropriate records in conjunction with outsourced body.
Manage contributions and records for practice
pension scheme(s)
3. Communication
You will LEAD on:
Creating effective and positive communication
channels with external bodies relevant to the organisation including but not
limited to ICB; LMC; NHSE; accountants; bank managers; mortgage providers;
legal services; outsourced bodies providing services for the organisation;
research partners; OUH and external partners involved in teaching and training.
Communicating effectively with other team
members, patients and carers
4. Human
Resources
You will support the HR manager to:
Oversee recruitment and retention of staff and
provide a general personnel management service
Manage staffing levels within budget
Evaluate, organise and oversee staff induction,
training and appraisal and ensure that all staff are adequately trained to
fulfil their role.
Implement effective systems for resolution of
disputes and grievances.
Keep abreast of changes in employment
legislation.
5. Organisational
Systems
You will LEAD on:
Creation of practice organogram and line
management.
Analysis and optimisation of skill mix and
deployment of staff personnel
Oversee convening team meetings, prepare agendas
and ensure distribution of minutes as necessary.
Maintain registration policies and monitor
patient turnover and capitation.
Ensure practice premises are properly maintained
Ensure maintenance of fire prevention and
security systems
Manage procurement of practice equipment,
supplies and services within budget
6. Patient
Services
You will LEAD to:
Adopt a strategic approach to the development
and management of patient services.
Ensure excellent patient experience by
addressing constructively all enquiries, concerns, complaints and all feedback
in a timely and professional manner.
Oversee effective running of the patient
participation group and other groups to ensure the organisations strategic
plan is inclusive.
Collaborate with clinical team to improve
patient satisfaction.
Routinely monitor and assess practice
performance against patient access and demand management targets.
Support operations manager to oversee the smooth
daily running of the practice
Ensure the practice complies with NHS
contractual obligations regarding patient care.
Maintain registration policies and monitor
patient turnover and capitation.
Oversee repeat prescribing systems, effective
appointments system, surgery timetables, duty rotas and holiday cover.
7. Information
Management and Technology
You will LEAD and support the Operational Manager to:
Collaborate with IT services and the ICB to
assess and optimize the practice's technology infrastructure
Identify opportunities for process automation,
digitalization, and improved data management to streamline workflows and
enhance productivity
Optimise audits and data searches in the
practice.
Keep abreast of latest developments and industry
best practices in primary care IT including DoH initiatives and update the
practice management team.
Ensure that the practice has effective IT data
security back-up and disaster recovery plans
You will be SIRO lead, and Data Protection
Officer and liaise with the Caldicott Guardian
Maintain the practice website.
8. CQC
As a Registered Manager you will
ensure that the practice is compliant with all CQC regulations and guidelines.
This includes:
making sure that all staff are properly trained
and that the facility is adequately equipped and staffed to meet the patient
needs
Developing and implementing quality assurance
measures to ensure adherence to national and local regulatory guidelines and
professional standards with regard to employing staff and delivering patient
services.
Stay up-to-date with industry trends,
advancements, and best practices to drive continuous quality improvement.
9. Estate
management
You will LEAD on:
Liaising with partners, management team and key
stakeholders to ensure Premises financial management is within budget and cost
efficiencies are being implemented.
Exploring options for utilisation of space.
Managing the leases, contracts, rent, building
works, insurances, valuations of all practice sites.
10.Research
Assist with overseeing research activity finances; liaise
with research team
11.Investors
in People
Contribute to developing and promoting staff self
care/well-being; implementing the Investors in People agenda
12.PCN
Manager JD AVAILABLE ON REQUEST
13.Health
& Safety
Promote and maintain practice Health & Safety Policy.
14.Equality
and Diversity
Support the equality, diversity and rights of patients, carers
and colleagues.
15.Personal/Professional
Development
Be responsible for own development and learning, participate
in annual individual performance review and effectively manage time, workload
and resources.
