Job summary
Are
you looking for a new challenge with the opportunity to apply your existing
knowledge and skills whilst also developing a new skillset?
Do you want to be at the forefront of
a new role in the PCN making a difference to patient care?
If so, an exciting opportunity has arisen
for a 9 month temporary contract for GP Assistant to join our PCN. The successful applicants will work
alongside the PCN team to support healthcare professionals, patients and
carers.
You will be part of an innovative multidisciplinary
team working across the Bridgedale PCN to support and assist the GP practices
within the PCN.
We are looking for dynamic and pro-active GP
Assistant on a fixed term 9 month contract to assist in improving patient outcomes and support the primary care
workforce in general practice.
You
will be based at:
Roslea Surgery
Riverside Medical Centre
The Ryan Medical Centre
New Longton Surgery
Lostock Hall Medical Centre
Other associated PCN sites
We
aim to be an equal opportunities employer and we are determined to ensure that
no applicant or employee receives less favourable treatment on the grounds of
gender, age, disability, religion, belief, sexual orientation, marital status,
or race, or is disadvantaged by conditions or requirements which cannot be
shown to be justifiable.
We are to committed to meeting and upholding the
principles of the GDPR.
Main duties of the job
Our PCN is looking for a GP Assistant to join our growing primary care workforce. The successful candidates will work across the patch, within the PCN Practices, Community Teams and across the Multi-Disciplinary Team (MDT).
A GP Assistant will deal with patients and, if appropriate, their carer, before or after the patients consultation with a clinician or other healthcare professional.
The GP Assistants role requires them to be able to work with, and understand the roles of, a variety of different people working in the practice and across the PCN including doctors, nurses, healthcare assistants, social prescribing link workers, physiotherapists, paramedics, health and wellbeing coaches, and pharmacy technicians.
A GPA will support the Care home team and GP(s) smooth running of clinics by performing the more routine administration and clinical tasks on behalf of the GP freeing up their time to focus on the patient. The GPA will also carry out some clinical tasks and reviews in the Care Homes to support the Care Home Clinical team.
About us
GP practices have been working together in our area for years and formed BridgedalePrimary Care Network (PCN).Bridegale Primary Care Network is made up of GP registered patient lists for Roslea Surgery, Riverside Medical Centre, Lostock Hall Medical Centre, New Longton Surgery and the Ryan Medical Centre. We serve a community of around 36,000 people. We are small enough to provide the personal care valued by our people and large enough to have impact and economies of scale through better collaboration.
As a Primary Care Network we are working hard to deliver on the national NHS England network contract that commenced in July 2019 and continues to March 2024.
This includes the following areas of focus:
anticipatory care
cardiovascular disease prevention and diagnosis
enhancing health in care homes
early diagnosis of cancer
tackling neighbourhood inequalities
structured medication reviews
social prescribing reviews
So as a primary care network ,with its member practices working ever closer together, it is important to establish shared core values which not only enables us to adapt, but to do so in the way that we all feel is right for our patients and staff. The outstanding contributions from Ryan, Roslea and Riverside surgeries in developing Bridgedales SHINE values is a key milestone and prepares the ground for the future.
Our Vision:
To deliver excellent patient care and support our patients and staff health and wellbeing.
Job description
Job responsibilities
CORE RESPONSIBILITIES
Sorting all clinical correspondence and prioritizing for the GP in terms of actions.
Signposting some post to others such as clinical pharmacist etc.
Arranging appointments, referrals, tests and follow up appointments of patients.
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Dipping urine, taking blood pressure, ECGs & phlebotomy
Explaining treatment procedures to patients
Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
Support with QOF and IIF reviews.
Support with New Patient Medicals, reviews and Health Checks in care homes
GENERAL
The post holder will:
Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
Have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies , procedures and information governance.
Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control Lead
Ensure that all activities are monitored and evaluated.
Attend internal meetings as required.
Work in accordance with PCN policies, including the equal opportunities policy and practice.
Attend any training courses and supervision sessions as required.
Work with due regard to the Health and Safety Policy, ensuring that all practices and procedures are undertaken in accordance with the issued guidelines.
To keep the MDT and the managers updated with both positive feedback and any verbal or written complaints.
Is able to recognize personal limitations and refer to more appropriate colleagues when necessary
The post holder will be expected to deliver a high quality, diverse, patient centered service.
Undertake any other duties as may reasonably be required from time to time
SPECIAL WORKING CONDITIONS
To be prepared to work flexibly, including evenings, bank holidays and weekends on a rota basis.
Job description
Job responsibilities
CORE RESPONSIBILITIES
Sorting all clinical correspondence and prioritizing for the GP in terms of actions.
Signposting some post to others such as clinical pharmacist etc.
Arranging appointments, referrals, tests and follow up appointments of patients.
Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.
Dipping urine, taking blood pressure, ECGs & phlebotomy
Explaining treatment procedures to patients
Helping the GP liaise with outside agencies e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s)
Support with QOF and IIF reviews.
Support with New Patient Medicals, reviews and Health Checks in care homes
GENERAL
The post holder will:
Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
Have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies , procedures and information governance.
Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control Lead
Ensure that all activities are monitored and evaluated.
Attend internal meetings as required.
Work in accordance with PCN policies, including the equal opportunities policy and practice.
Attend any training courses and supervision sessions as required.
Work with due regard to the Health and Safety Policy, ensuring that all practices and procedures are undertaken in accordance with the issued guidelines.
To keep the MDT and the managers updated with both positive feedback and any verbal or written complaints.
Is able to recognize personal limitations and refer to more appropriate colleagues when necessary
The post holder will be expected to deliver a high quality, diverse, patient centered service.
Undertake any other duties as may reasonably be required from time to time
SPECIAL WORKING CONDITIONS
To be prepared to work flexibly, including evenings, bank holidays and weekends on a rota basis.
Person Specification
Experience
Essential
- Minimum of 1 year experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field
- Experience of working in a multi-disciplinary setting where influence and negotiation is required
- Experience of coordinating and liaising with multiple stakeholders or individuals to meet specified outcomes
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High level of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure.
- Able to work in a changing environment
- Able to collate and disseminate voluminous and sometimes complex information.
- Proven record of excellent written and verbal communication skills
- Excellent motivational and influencing skills.
- Excellent interpersonal skills
- Able to deal with service users sensitively.
- Able to prioritise and manage own workload.
- Ability to analyse and interpret information and present results in a clear and concise manner
- Excellent organisational and administration skills
- Good IT skills
- Clear, polite telephone manner
- Good knowledge of MS Office and Outlook
- Effective time management skills
- Awareness of data protection and confidentiality issues
- Able to work independently, prioritise own workload and as a team member
- Problem solving skills.
- Demonstrate understanding and commitment to equal opportunities and diversity.
- Commitment to person-centred care
- Able to build and maintain relationships whilst maintaining appropriate professional boundaries
- Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness, and common sense.
Desirable
- Experience of using technology and digital tools to support health and wellbeing.
- Experience of Primary Care
Essential Requirements
Essential
- Have access to a car and being in possession of a full current driving license and business insurance
- Ability to travel across the locality on a regular basis including to visit people in their own home reasonable adjustments or alternative arrangements will be considered for disabled applicants who cannot drive, provided the core requirements can still be met
Desirable
- Flexibility to work outside of core office hours and weekends.
Qualifications
Essential
- Educated to GCSE or equivalent.
Desirable
- NVQ 3 or equivalent and/or relevant basic/first level professional qualification
Person Specification
Experience
Essential
- Minimum of 1 year experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field
- Experience of working in a multi-disciplinary setting where influence and negotiation is required
- Experience of coordinating and liaising with multiple stakeholders or individuals to meet specified outcomes
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High level of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure.
- Able to work in a changing environment
- Able to collate and disseminate voluminous and sometimes complex information.
- Proven record of excellent written and verbal communication skills
- Excellent motivational and influencing skills.
- Excellent interpersonal skills
- Able to deal with service users sensitively.
- Able to prioritise and manage own workload.
- Ability to analyse and interpret information and present results in a clear and concise manner
- Excellent organisational and administration skills
- Good IT skills
- Clear, polite telephone manner
- Good knowledge of MS Office and Outlook
- Effective time management skills
- Awareness of data protection and confidentiality issues
- Able to work independently, prioritise own workload and as a team member
- Problem solving skills.
- Demonstrate understanding and commitment to equal opportunities and diversity.
- Commitment to person-centred care
- Able to build and maintain relationships whilst maintaining appropriate professional boundaries
- Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness, and common sense.
Desirable
- Experience of using technology and digital tools to support health and wellbeing.
- Experience of Primary Care
Essential Requirements
Essential
- Have access to a car and being in possession of a full current driving license and business insurance
- Ability to travel across the locality on a regular basis including to visit people in their own home reasonable adjustments or alternative arrangements will be considered for disabled applicants who cannot drive, provided the core requirements can still be met
Desirable
- Flexibility to work outside of core office hours and weekends.
Qualifications
Essential
- Educated to GCSE or equivalent.
Desirable
- NVQ 3 or equivalent and/or relevant basic/first level professional qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.