Administrator

Job description

Job responsibilities

A proactive and friendly Administration Team Member to join our busy team. You will play a vital role in supporting patients, visitors, and external agencies by ensuring clear, professional communication and smooth administrative processes. This position is central to the efficient running of the administration function and requires strong knowledge of protocols, excellent teamwork, and effective communication across all staff groups

Key Responsibilities

• Communication management: Respond to and forward enquiries from patients and external organisations.
• Registrations and deductions: Process new patient registrations and manage deductions accurately.
• Records management: Maintain and update patient records in line with policies.
• Internal communications: Support the flow of information across teams.
• Administrative support: Handle scanning, photocopying, reporting, and general office tasks.
• Data requests: Manage subject access requests in compliance with regulations.
• Ad-hoc support: Assist the administration and management team with additional duties as required.

Person Specification

Skills

Essential

• Good interpersonal and communication skills
• Competent in Microsoft Office Suite and internet software and a good level of experience with computer systems in general

Desirable

• Experience using SystmOne

Qualifications

Essential

• 5 GCSEs (including Maths & English) or equivalent

Experience

Essential

• Experience working in a busy office environment

Desirable

• Experience within the health sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Trinity Medical Centre

Address

Thornhill Street

Wakefield

West Yorkshire

WF1 1PG

Employer's website

http://www.tmcwakefield.co.uk/ (Opens in a new tab)