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Medical Secretary

Huntcliff Surgery

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to work as a Medical Secretary at Huntcliff Surgery, located in the picturesque Victorian seaside town of Saltburn-by-the-Sea.

We are committed to delivering a high quality standard of care to our patients and cultivate a positive, cohesive working environment.

We regularly receive excellent feedback from those attending the Practice.

Main duties of the job

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS).

About us

Successful Training Practice;

Growing list size 10,200 patients;

4 GP Partners and salaried GP;

1 wte Advanced Nurse Practitioner and 2.2wte Nurse Practitioners.

Excellent nursing, reception and admin staff support positive comments received about the atmosphere and quality of staff;

Date posted

29 February 2024

Pay scheme

Other

Salary

£13,642 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

A0294-24-0003

Job locations

18 Bath Street

Saltburn-by-the-Sea

Cleveland

TS12 1BJ


Job description

Job responsibilities

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Typing letters, reports and associated documentation as required

b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Managing all enquiries in an effective manner

d. Maintaining an accurate referrals database

e. Actioning all incoming email

f. Processing calling letters as requested

g. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

h. Inputting data into the patients healthcare records as necessary

i. Processing referrals using the electronic referral system (ERS)

j. Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms

k. Clinically coding data on EMIS

l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

m. Managing all administrative queries as necessary

n. Carrying out system searches as requested

o. Maintaining a clean, tidy, effective working area at all times

p.Supporting all clinical staff with general administrative tasks as requested

Job description

Job responsibilities

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Typing letters, reports and associated documentation as required

b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c. Managing all enquiries in an effective manner

d. Maintaining an accurate referrals database

e. Actioning all incoming email

f. Processing calling letters as requested

g. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

h. Inputting data into the patients healthcare records as necessary

i. Processing referrals using the electronic referral system (ERS)

j. Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms

k. Clinically coding data on EMIS

l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately

m. Managing all administrative queries as necessary

n. Carrying out system searches as requested

o. Maintaining a clean, tidy, effective working area at all times

p.Supporting all clinical staff with general administrative tasks as requested

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics and English (C or above)
  • NVQ Level 2 in Health and Social Care

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting as a medical secretary

Desirable

  • Experience of administrative duties
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics and English (C or above)
  • NVQ Level 2 in Health and Social Care

Experience

Essential

  • Experience of working with the general public
  • Experience of working in a healthcare setting as a medical secretary

Desirable

  • Experience of administrative duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Huntcliff Surgery

Address

18 Bath Street

Saltburn-by-the-Sea

Cleveland

TS12 1BJ


Employer's website

https://www.huntcliffsurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Huntcliff Surgery

Address

18 Bath Street

Saltburn-by-the-Sea

Cleveland

TS12 1BJ


Employer's website

https://www.huntcliffsurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Business Manager

Amanda Short

amanda.short3@nhs.net

Date posted

29 February 2024

Pay scheme

Other

Salary

£13,642 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

A0294-24-0003

Job locations

18 Bath Street

Saltburn-by-the-Sea

Cleveland

TS12 1BJ


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