Medical Receptionist

Job description

Job responsibilities

Job SummaryWe are seeking a dedicated and professional Medical Receptionist to join our healthcare team working across both our sites.

Upper Thames Medical Group sites are:

• The Park Surgery- Cirencester
• Lechlade Medical Centre- Lechlade

The ideal candidate will be the first point of contact for patients, providing exceptional service and support in a busy medical environment. This role requires strong administrative and office skills, as well as the ability to manage multiple tasks efficiently while maintaining a welcoming atmosphere.

Responsibilities- Greet patients warmly and assist them with the check-in process.- Manage appointment scheduling and confirmations, ensuring an organised calendar for healthcare providers.- Answer phone calls promptly, addressing patient inquiries and directing calls to appropriate personnel.- Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.- Process patient registrations and insurance information efficiently.- Handle billing inquiries and assist with payment processing as required.- Collaborate with medical staff to ensure smooth operations within the practice.- Keep the reception area tidy and organised, creating a pleasant environment for patients.

Qualifications- Previous experience in a medical or healthcare setting is preferred but not essential.- Strong administrative skills with proficiency in office software applications.- Excellent communication skills, both verbal and written, with a friendly demeanour.- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.- A commitment to providing outstanding customer service to patients and their families.- Familiarity with medical terminology is an advantage but not mandatory.

If you are passionate about contributing to a positive patient experience and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Types: Full-time, Part-time, Permanent

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Experience:

• Administrative experience: 1 year (preferred)
• Office experience: 1 year (preferred)

Work Location: In person

Person Specification

Qualifications

Essential

• Administrative experience: 1 year (preferred)
• Office experience: 1 year (preferred)

Desirable

• Administrative experience: 1 year (preferred)
• Office experience: 1 year (preferred)

Employer details

Employer name

The Upper Thames Medical Group

Address

The Park Surgery

Old Tetbury Road

Cirencester

Gloucestershire

GL7 1US

Employer's website

https://theparksurgery.com/ (Opens in a new tab)