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The Woodlands Practice

Receptionist

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This job is now closed

Job summary

Part-time Receptionist - The Woodlands Practice, Chislehurst

We are looking for a part time receptionist to work within a very busy and friendly General Practice team.

This is a varied role which will include a variety of duties responding to enquiries and providing a friendly and supportive service to our patients. Please read the full job description for role and duties.

Reception experience within general practice with knowledge of using Emis Web is desirable but not mandatory. Ability to work well within a team in a pressurised environment is essential.

The contractual hours of work are 16 hours per week, hours are as follows:

Tuesday 12 - 4pmWednesday 2.30pm - 6.30pmThursday 12 - 4pmFriday 2.30 - 6.30pm

The practice would require additional hours to be worked or to discuss rearranging your hours in case of absence cover.

Main duties of the job

  • receiving patients and visitors in person or via telephone
  • management of online consultations (Econsult)
  • dealing with all patient appointments and queries
  • actively signposting patients to correct services if appropriate
  • actioning daily tasks on EMIS and DOCMAN systems
  • checking clinicians' rooms at the end of surgery, collecting specimens and supporting clinicians to do their role
  • providing cover for colleagues during sickness and holidays
  • opening and actioning post
  • liaising with the prescribing team
  • anything else that is custom and practice to enable the smooth running of the Practice

About us

The Chislehurst Partnership is a friendly high achieving suburban partnership in the London Borough of Bromley with a countryside feel. Currently operating as a dual site practice (The Chislehurst Medical Practice & The Woodlands Practice) there are 10 partners, with 4 salaried doctors and full complement of nurses including ANP and HCA.

The successful candidates will be expected to work across the two sites.

Details

Date posted

15 August 2023

Pay scheme

Other

Salary

Depending on experience Plus NHS Pension

Contract

Permanent

Working pattern

Part-time

Reference number

A0257-23-0009

Job locations

11 Red Hill

Chislehurst

Kent

BR7 6DB


Job description

Job responsibilities

We have provided the job description as an attachment which details information relating to this role

Job description

Job responsibilities

We have provided the job description as an attachment which details information relating to this role

Person Specification

Qualifications

Essential

  • Education / qualifications:
  • G.C.S.E Level Maths and English A C pass or equivalent
  • Experience:
  • Working within a team
  • Working with a highly pressurised and demanding workload
  • Skills & Abilities:
  • Basic knowledge of Microsoft packages
  • Basic knowledge of office equipment
  • The ability to work as team member
  • Personal qualities:
  • The ability to work under pressure and remain calm
  • Flexible and willing to adapt to changing situations
  • Excellent attention to detail

Desirable

  • Education / qualifications:
  • Willing to discuss and partake in further self-development
  • Experience:
  • Experience of working within the NHS / General Practice
  • Skills & Abilities:
  • Previous Emis Web experience
  • Personal qualities:
  • Positive mentality
  • Approachable

Experience

Essential

  • Experience of working with the public in a face to face role

Desirable

  • Experience of working in General Practice or the NHS
Person Specification

Qualifications

Essential

  • Education / qualifications:
  • G.C.S.E Level Maths and English A C pass or equivalent
  • Experience:
  • Working within a team
  • Working with a highly pressurised and demanding workload
  • Skills & Abilities:
  • Basic knowledge of Microsoft packages
  • Basic knowledge of office equipment
  • The ability to work as team member
  • Personal qualities:
  • The ability to work under pressure and remain calm
  • Flexible and willing to adapt to changing situations
  • Excellent attention to detail

Desirable

  • Education / qualifications:
  • Willing to discuss and partake in further self-development
  • Experience:
  • Experience of working within the NHS / General Practice
  • Skills & Abilities:
  • Previous Emis Web experience
  • Personal qualities:
  • Positive mentality
  • Approachable

Experience

Essential

  • Experience of working with the public in a face to face role

Desirable

  • Experience of working in General Practice or the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Woodlands Practice

Address

11 Red Hill

Chislehurst

Kent

BR7 6DB


Employer's website

https://www.thewoodlandspractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Woodlands Practice

Address

11 Red Hill

Chislehurst

Kent

BR7 6DB


Employer's website

https://www.thewoodlandspractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Co-ordinator

Bree Wahlers

bree.wahlers@nhs.net

Details

Date posted

15 August 2023

Pay scheme

Other

Salary

Depending on experience Plus NHS Pension

Contract

Permanent

Working pattern

Part-time

Reference number

A0257-23-0009

Job locations

11 Red Hill

Chislehurst

Kent

BR7 6DB


Supporting documents

Privacy notice

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