Job summary
We are seeking to recruit an enthusiastic, reliable,
highly motivated administrator with excellent customer care skills to join our
existing team of administration staff. You
will be responsible for working within a busy department, working together as a
team to help patients, support the doctors and extended multidisciplinary team.
Main duties of the job
- Process
incoming and outgoing mail according to established protocols.
- Code medical
records appropriately.
- File and
store records as required.
- Photocopy
documentation as required.
- Process
changes to patient registration, deduction of record and new patient
registration.
- Summarise
patients notes, as and when needed.
- Input data
into the patients healthcare records as necessary.
- Communicate
effectively with patients, via text message, telephone and letter.
- Administer
On-line Access.
- Deal with the
administration of Summary Access Requests (SARs.)
- Deal with the
administration of patient death notifications.
- Deal with the
administration of private work.
- Processing
cytology administration.
- General
administration tasks including minute taking.
- Secretarial
skills, including typing dictations and creating referral letters.
- Be competent
on the ERS system.
- Take part in
the Practice Appraisal process at least once annually or as required.
- Be up to date
with all mandatory training.
- Attend
Practice meetings as deemed necessary.
- Any other
reasonable duties that may be required from time-to-time.
About us
We are a large forward-thinking practice with more
than 17,000 patients, based in a purpose built building the centre of
Chorley. We have regular practice
meetings, with a structured meeting rota including whole staff meetings,
clinical meetings, safeguarding meeting and protected time for training. We have a multidisciplinary, clinical team
made up of 6 GP Partners, 5 Salaried GPs and 4 Advanced Nurse Practitioners, who
are supported by a wider team of Paramedics, Pharmacists, First Contact
Physios, a range of specialised Nurses and Health Care Assistants. We are a training practice and have a number
of junior doctors working at site, including FY2s, ST2s and ST3s. The practice benefits from a well-structured
management team which is led by a Practice Business Manager. We would be happy to support and encourage
your professional development to add to our diverse and enthusiastic team.
Job description
Job responsibilities
- Process incoming and outgoing mail according to established protocols.
- Code medical records appropriately.
- File and store records as required.
- Photocopy documentation as required.
- Process changes to patient registration, deduction of record and new patient registration.
- Summarise patients notes, as and when needed.
- Input data into the patients healthcare records as necessary.
- Communicate effectively with patients, via text message, telephone and letter.
- Administer On-line Access.
- Deal with the administration of Summary Access Requests (SARs.)
- Deal with the administration of private work.
- Processing cytology administration.
- Deal with the administration of patient death notifications.
- Deal with the administration of private work.
- Processing cytology administration.
- General administration tasks including minute taking.
- Secretarial skills, including typing dictations and creating referral letters.
- Be competent on the ERS system.
- Take part in the Practice Appraisal process at least once annually or as required
- Be up to date with all mandatory training
- Attend Practice meetings as deemed necessary
- Any other reasonable duties that may be required from time-to-time
- Ensure outstanding queries are explained and handed over to next shift, as necessary
- Observe health and safety guidelines at all times
Job description
Job responsibilities
- Process incoming and outgoing mail according to established protocols.
- Code medical records appropriately.
- File and store records as required.
- Photocopy documentation as required.
- Process changes to patient registration, deduction of record and new patient registration.
- Summarise patients notes, as and when needed.
- Input data into the patients healthcare records as necessary.
- Communicate effectively with patients, via text message, telephone and letter.
- Administer On-line Access.
- Deal with the administration of Summary Access Requests (SARs.)
- Deal with the administration of private work.
- Processing cytology administration.
- Deal with the administration of patient death notifications.
- Deal with the administration of private work.
- Processing cytology administration.
- General administration tasks including minute taking.
- Secretarial skills, including typing dictations and creating referral letters.
- Be competent on the ERS system.
- Take part in the Practice Appraisal process at least once annually or as required
- Be up to date with all mandatory training
- Attend Practice meetings as deemed necessary
- Any other reasonable duties that may be required from time-to-time
- Ensure outstanding queries are explained and handed over to next shift, as necessary
- Observe health and safety guidelines at all times
Person Specification
Experience
Essential
- Have experience of working in a busy office environment and working under pressure, ideally within a large GP surgery.
- Have a good understanding of GP surgery processes and procedures.
- Have good IT skills, ideally with experience of clinical software such as Emis Web.
Core Competencies
Essential
- Be flexible in approach, both with working patterns and duties performed.
- Working hours are flexible ideally 8am 4pm or 9am 5pm but we would consider applicants looking for a minimum of 30 hours over 5 days.
- Be professional at all times with a kind and caring disposition that satisfies the needs of our patient cohort.
- Be able to respond to the various demands and challenging circumstances of general practice.
Qualifications
Essential
- Have a good secondary education.
Person Specification
Experience
Essential
- Have experience of working in a busy office environment and working under pressure, ideally within a large GP surgery.
- Have a good understanding of GP surgery processes and procedures.
- Have good IT skills, ideally with experience of clinical software such as Emis Web.
Core Competencies
Essential
- Be flexible in approach, both with working patterns and duties performed.
- Working hours are flexible ideally 8am 4pm or 9am 5pm but we would consider applicants looking for a minimum of 30 hours over 5 days.
- Be professional at all times with a kind and caring disposition that satisfies the needs of our patient cohort.
- Be able to respond to the various demands and challenging circumstances of general practice.
Qualifications
Essential
- Have a good secondary education.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
