Pharmacy Technician

Job description

Job responsibilities

Job Purpose

To support the Practice Pharmacist to ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

Principal Accountabilities

To support, train and work alongside the administrative staff involved in the preparation of repeat prescriptions and to participate in the daily preparation of repeat prescriptions in order to ensure high quality, safe and timely repeat prescribing

To support the Pharmacist and administration staff with medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly

To support the achievement of the practices prescribing Quality and Outcomes

Framework targets

To contribute to the review and development of repeat prescribing protocols /Standard

Operating Procedures to improve the efficiency and effectiveness of repeat prescribing

systems

To provide advice to GPs, staff and patients in changes to prescribing in order to support

the improvement of prescribing safety, quality and cost effectiveness

To participate in medication and other clinical audits

To support the Practice Based Pharmacist to provide medication reviews, patient

information leaflets, medicine awareness

To take a proactive approach to the safe handling of prescriptions, including assessment of

risk and making recommendations for improvement

To respond to medication queries from patients and staff in a professional manner

referring to the appropriate clinician in accordance with practice protocols

To advise on the sourcing and safe management of medicines as appropriate

To assist in the control of medicines stocks within the practice, ensuring compliance with

medicines legislation

To help plan, develop and support the introduction of new working processes within the

practice to optimise the quality of prescribing

Responsibility for administration

Other duties and responsibilities to be undertaken may include any or all of the items in the

following list:

Taking messages and passing on information as appropriate

Computer data entry/data allocation and collation, processing and recording information in accordance with practice procedure

Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers

Helping to keep all practice areas tidy and free from obstructions and clutter

Helping to maintain a positive, patient focussed culture

Helping to maintain a positive, supportive culture across the whole of the practice team

Any other duties commensurate with this position

Duties will vary from time to time under the direction of the Partners / Practice Line Manager

dependent on current and evolving practice workload and staffing levels.

Education and Training

Registered with the General Pharmaceutical Council as Pharmacy Technician

BTEC Pharmaceutical Science, NVQ level 3 Pharmacy Services or equivalent

Staff management

To work alongside colleagues in training and providing professional leadership to the practice administrative staff

Patient services

To provide medication review services to patients via clinics in the practice, domiciliary

visits and in residential and nursing homes, and to deliver pharmaceutical care plans that

maximise cost-effective prescribing and improve the quality of patient care.

To present at patient group meetings or other appropriate events to give advice on the

appropriate use of medicines.

To produce patient information leaflets and posters and run medicine awareness projects

throughout the year.

Assist Clinicians with the appropriate monitoring and management of their prescribing

budgets.

To help plan, develop and support the introduction of new working processes within the

practice to optimise the quality of prescribing.

Person Specification

Qualifications

Essential

• Registered with the General Pharmaceutical Council as Pharmacy Technician
• BTEC Pharmaceutical Science, NVQ level 3 Pharmacy Services or equivalent

Experience

Essential

• Knowledge of confidentiality, equal opportunities and cultural sensitivity
• Excellent communication skills
• Able to manage work load and manage own time

Desirable

• Working within a health care setting
• Working knowledge of EMIS or other electronic patient record systems

Personal qualities

Essential

• Ability to relate well to others patients and carers, staff, managers and other professionals
• Be flexible and able to adapt in allocation of work at short notice
• Ability to work under pressure to meet deadlines, and be able to work on own initiative
• An interest in continuing professional development.
• Positive, friendly manner

Interest and Motivation

Essential

• Ability to work unsupervised and as part of a team.
• Willingness to undertake appropriate training.
• Passion for excellent customer service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Darwin Medical Practice

Address

Greenwood Health Centre

Lichfield Road

Burntwood

Staffordshire

WS7 0AQ

Employer's website

https://www.darwinmedicalpractice.co.uk/ (Opens in a new tab)