Job summary
Springfield Surgery has an exciting opportunity for the right candidate to join our busy and friendly practice team. We are looking for a part time receptionist/administrator who would like to be part of a thriving, forward thinking GP practice in Hazel Grove, Stockport.
Main duties of the job
The successful candidate will be flexible and able to multi-task in the reception/administrator role and undertake a range of duties including:
- Signposting to Pharmacy First
- Filing/scanning
- Communicating with patients, clinicians & external organisations both on the telephone and face to face
- Make appointments & respond to various queries
- other general support to colleagues as required
About us
You will be an integral part of the Practice team, working with reception team, Medical secretaries & clinical staff.
Extra hours and flexibility will be expected to cover colleagues holidays and sickness
Maintaining and monitoring the practice appointments system
Processing patient requests
for appointments, visits and telephone consultations, and ensuring callers
are directed to the appropriate healthcare professional and service provider.
Working hours will be: Wednesday 8am-12.30pm Thursday 8am-4pm Friday 8am-6pm
Job description
Job responsibilities
Duties and responsibilities:
The duties and responsibilities to be undertaken
by members of the practice administration team may include any or all of the items
in the following list. Duties may be
varied from time to time under the direction of the Asst Practice Manager/Practice Manager, dependent on current and evolving practice
workload and staffing levels:
- Opening up/locking up of practice premises
and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice
appointments system
- Processing personal and telephone requests
for appointments, visits and telephone consultations, and ensuring callers
are directed to the appropriate healthcare professional
- Processing and distributing incoming (and
outgoing) mail
- Monitoring and actioning incoming Accurx requests for online requests
Job description
Job responsibilities
Duties and responsibilities:
The duties and responsibilities to be undertaken
by members of the practice administration team may include any or all of the items
in the following list. Duties may be
varied from time to time under the direction of the Asst Practice Manager/Practice Manager, dependent on current and evolving practice
workload and staffing levels:
- Opening up/locking up of practice premises
and maintaining security in accordance with practice protocols
- Maintaining and monitoring the practice
appointments system
- Processing personal and telephone requests
for appointments, visits and telephone consultations, and ensuring callers
are directed to the appropriate healthcare professional
- Processing and distributing incoming (and
outgoing) mail
- Monitoring and actioning incoming Accurx requests for online requests
Person Specification
Qualifications
Essential
- GCSE grades 4 and above in English & Maths
Desirable
- Experience in working in a GP practice or medical environment
Person Specification
Qualifications
Essential
- GCSE grades 4 and above in English & Maths
Desirable
- Experience in working in a GP practice or medical environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
