Go back
Larwood Health Partnership

Administrator and Appointments Scheduler

The closing date is 06 October 2025

Apply for this job

Job summary

Due to internal promotion, we are looking for a conscientious individual with initiative, common sense, resilience, good communication and good knowledge of Microsoft Office, to work alongside our Appointments and Nursing Admin Team.

Main duties of the job

This role is a fantastic opportunity to learn how a GP Practice manages its appointment systems. You will be trained to create appointment types and appointment rota templates and to apply these across clinicians using SystmOne, which is the clinical system used within our Practice. Part of your responsibility will be to block appointments when clinicians have meetings or other responsibilities to undertake, liaising with them where appropriate, as well as ensuring holidays and sickness are recorded appropriately. The role will also involve talking to patients when clinics are cancelled. You will gain an understanding of NHS contract requirements including core hours and extended hours and undertake any other relevant administrative tasks appropriate to the role.

Additionally, you will support the Nursing Admin Team with general administration including preparing inductions, contacting, and booking patients for cervical cytology, coil checks and annual reviews, plus cancelling and amending clinics where required.

About us

Larwood Health Partnership is a GP Practice based over 4 sites in Worksop, Langold and Carlton-in-Lindrick. We believe in delivering a first-class service to our patients and are rated as Outstanding by CQC.

Details

Date posted

22 September 2025

Pay scheme

Other

Salary

£12.31 to £12.80 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0233-25-0022

Job locations

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH


Job description

Job responsibilities

1. To build rota templates for the Nursing Team

2. To create and map appointment types

3. To put relevant information onto the appointment information screen

4. To block appointments when necessary to meet the business or the individuals needs

5. To communicate changes to all relevant parties regarding clinics and appointments

6. To ensure annual leave requests are actioned in accordance with the organisations policy

7. To record annual leave and absence

8. To develop an excellent understanding of the NHS Contract in terms of appointments and opening hours and gain knowledge of the rules around extended/enhanced access

9. To contact patients to book annual recalls for their long-term conditions, coils, and B12s

10. To recall patients for vaccinations

11. Support the delivery covid and flu vacations to our patients, including adding on the vaccination details on to patient records

12. To amend or cancel clinics, re-booking patients where necessary

13. To compile and keep up to date new starters folders

14. To assist with preparing inductions for new locum staff

15. To record relevant information in different formats

16. To undertake Photocopying tasks as requested

17. To undertake audits to ensure fairness or determine workload

18. To prepare and distribute agendas for the Clinical Practitioners and minute meetings when requested

19. To assist in any other task/duties as requested

Job description

Job responsibilities

1. To build rota templates for the Nursing Team

2. To create and map appointment types

3. To put relevant information onto the appointment information screen

4. To block appointments when necessary to meet the business or the individuals needs

5. To communicate changes to all relevant parties regarding clinics and appointments

6. To ensure annual leave requests are actioned in accordance with the organisations policy

7. To record annual leave and absence

8. To develop an excellent understanding of the NHS Contract in terms of appointments and opening hours and gain knowledge of the rules around extended/enhanced access

9. To contact patients to book annual recalls for their long-term conditions, coils, and B12s

10. To recall patients for vaccinations

11. Support the delivery covid and flu vacations to our patients, including adding on the vaccination details on to patient records

12. To amend or cancel clinics, re-booking patients where necessary

13. To compile and keep up to date new starters folders

14. To assist with preparing inductions for new locum staff

15. To record relevant information in different formats

16. To undertake Photocopying tasks as requested

17. To undertake audits to ensure fairness or determine workload

18. To prepare and distribute agendas for the Clinical Practitioners and minute meetings when requested

19. To assist in any other task/duties as requested

Person Specification

Experience

Essential

  • 2 years experience of working with the public

Desirable

  • Experience of reception work
  • Experience of working within General Practice

Qualifications

Essential

  • Good standard of general education (5 or more GCSE grade 4 (C) or above)
  • GCSE Maths grade 4 (C) or above or equivalent
  • GCSE English grade 4 (C) or above

Skills

Essential

  • Excellent communication skills (written, oral, listening)
  • IT Skills
  • Clear, polite, telephone manner
  • Interpersonal skills
  • Problem Solving skills

Desirable

  • Knowledge of SystmOne IT system
Person Specification

Experience

Essential

  • 2 years experience of working with the public

Desirable

  • Experience of reception work
  • Experience of working within General Practice

Qualifications

Essential

  • Good standard of general education (5 or more GCSE grade 4 (C) or above)
  • GCSE Maths grade 4 (C) or above or equivalent
  • GCSE English grade 4 (C) or above

Skills

Essential

  • Excellent communication skills (written, oral, listening)
  • IT Skills
  • Clear, polite, telephone manner
  • Interpersonal skills
  • Problem Solving skills

Desirable

  • Knowledge of SystmOne IT system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Larwood Health Partnership

Address

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH


Employer's website

https://www.larwoodhealthpartnership.co.uk/ (Opens in a new tab)

Employer details

Employer name

Larwood Health Partnership

Address

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH


Employer's website

https://www.larwoodhealthpartnership.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Appointments Manager

Liz Driver

lizdriver@nhs.net

01909500233

Details

Date posted

22 September 2025

Pay scheme

Other

Salary

£12.31 to £12.80 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A0233-25-0022

Job locations

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH


Privacy notice

Larwood Health Partnership's privacy notice (opens in a new tab)