The Alney Practice

Medical Receptionist/Care Navigator (Maternity cover)

The closing date is 13 February 2026

Job summary

We are looking for a Medical Receptionist to join our friendly team of 13 on a fixed-term contract for 6 months providing maternity cover. There is a chance that we may be able to extend the contract for a longer period or be able to offer a permanent role at the end of the fixed-term contract.

The ideal candidate will be a great team player and have an upbeat attitude with a great sense of humour.

The vacancy is for 36.5 hours per week to be worked as follows:

Monday 2pm-630pm

Tuesday 830am-630pm (1 hr lunch)

Wednesday 830am-630pm (1 hr lunch)

Thursday 830am-630pm (1 hr lunch)

Friday 830am-130pm

Previous Reception experience is desirable.

Main duties of the job

  • Answering phones / queries
  • Making / cancelling appointments for all clinicians
  • Issuing prescriptions
  • New registrations
  • Giving results
  • Scanning documents to patient notes
  • Liaising between clinicians and patients
  • General administration duties
  • Actioning and monitoring the practice email.

About us

The Alney Practice is based across 2 sites, Cheltenham Road and Highnam. As a practice we strive to offer the best possible healthcare for our patients. We pride ourselves on providing timely and quality care in the wide range of services we offer.

Details

Date posted

27 January 2026

Pay scheme

Other

Salary

£12.40 an hour

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

A0226-26-0000

Job locations

16 Cheltenham Road

Gloucester

GL2 0LS


Lassington Lane

Highnam

Gloucester

GL2 8DH


Job description

Job responsibilities

For a full list of duties, please refer to the attached Job description.

  • Answering phones / queries
  • Making / cancelling appointments for all clinicians
  • Issuing prescriptions
  • New registrations
  • Giving results
  • Scanning documents to patient notes
  • Liaising between clinicians and patients
  • General administration duties

Job description

Job responsibilities

For a full list of duties, please refer to the attached Job description.

  • Answering phones / queries
  • Making / cancelling appointments for all clinicians
  • Issuing prescriptions
  • New registrations
  • Giving results
  • Scanning documents to patient notes
  • Liaising between clinicians and patients
  • General administration duties

Person Specification

Qualifications

Essential

  • No specific qualifications required

Experience

Essential

  • Good communication Skills
  • Experience of handling phone calls

Desirable

  • Previous experience in a reception/administration role within Gerneral Practice.
Person Specification

Qualifications

Essential

  • No specific qualifications required

Experience

Essential

  • Good communication Skills
  • Experience of handling phone calls

Desirable

  • Previous experience in a reception/administration role within Gerneral Practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Alney Practice

Address

16 Cheltenham Road

Gloucester

GL2 0LS


Employer's website

https://thealneypractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Alney Practice

Address

16 Cheltenham Road

Gloucester

GL2 0LS


Employer's website

https://thealneypractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Ilyas Piperdy

ilyas.piperdy1@nhs.net

01452522709

Details

Date posted

27 January 2026

Pay scheme

Other

Salary

£12.40 an hour

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

A0226-26-0000

Job locations

16 Cheltenham Road

Gloucester

GL2 0LS


Lassington Lane

Highnam

Gloucester

GL2 8DH


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