Medical Receptionist/Care Navigator (Maternity cover)

Job summary

We are looking for a part-time Medical Receptionist to join our friendly team of 13 on a fixed-term contract providing maternity cover. This will be for between 9-12months. There is high likelihood that we will be able to offer you a role at the end of the fixed-term contract.

Our Reception team work across Two sites:

16 Cheltenham Road, Gloucester, GL2 0LS

Lassington Lane, Highnam, Gloucester, GL2 8DH

The successful candidate will be expected to work over both sites.

The ideal candidate will be a great team player and have an upbeat attitude with a great sense of humour.

The vacancy is for part-time (18 hours per week) to be worked as follows:

Monday 2pm-630pm, Tuesday 2pm-630pm, Thursday 2pm-630pm and Friday 830am-1pm

Previous Reception experience is desirable.

Please note that the current rate of pay is under review and is likely to increase in September/October.

Main duties of the job

• Answering phones / queries
• Making / cancelling appointments for all clinicians
• Issuing prescriptions
• New registrations
• Giving results
• Scanning documents to patient notes
• Liaising between clinicians and patients
• General administration duties
• Actioning and monitoring the practice email.

About us

The Alney Practice is based across 2 sites, Cheltenham Road and Highnam. As a practice we strive to offer the best possible healthcare for our patients. We pride ourselves on providing timely and quality care in the wide range of services we offer.