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The Mounts Medical Centre

Practice manager

The closing date is 27 April 2026

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Job summary

Role Overview

The successful candidate will play a key leadership role in ensuring the smooth running of the practice, maintaining high standards of patient care, and supporting the team to achieve organisational goals. Full support, structured handover, and on-the-job training will be provided.

Main duties of the job

Key Responsibilities

Oversee the day-to-day management of the practice Support and manage administrative and clinical staff Lead on Quality and Outcomes Framework QoF performance

Handle patient feedback and complaints professionally and effectively

Ensure compliance with CQC and NHS contractual requirements

Manage HR processes including recruitment, staff development and performance

Oversee financial and operational processes in collaboration with the partners

Implement policies and procedures to improve efficiency and patient experience

Work collaboratively with the PCN and external stakeholders

Contribute to strategic planning and drive the practice forward

About us

Mounts Medical Centre is seeking a motivated and capable Practice Manager to lead and support the operational and strategic development of our friendly and forward-thinking GP practice.

We are a well-established practice comprising 5 GP partners, 1 salaried GP, 2 Advanced Nurse Practitioners (ANPs), 2 practice nurses, 1 healthcare assistant, reception team members and PCN staff. We pride ourselves on delivering high-quality patient care in a supportive and collaborative working environment.

Details

Date posted

30 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0220-26-0002

Job locations

Campbell Street

Northampton

NN1 3DS


Job description

Job responsibilities

Key Responsibilities

Oversee the day-to-day management of the practice Support and manage administrative and clinical staff Lead on Quality and Outcomes Framework QoF performance

Handle patient feedback and complaints professionally and effectively

Ensure compliance with CQC and NHS contractual requirements

Manage HR processes including recruitment, staff development and performance

Oversee financial and operational processes in collaboration with the partners

Implement policies and procedures to improve efficiency and patient experience

Work collaboratively with the PCN and external stakeholders

Contribute to strategic planning and drive the practice forward

Job description

Job responsibilities

Key Responsibilities

Oversee the day-to-day management of the practice Support and manage administrative and clinical staff Lead on Quality and Outcomes Framework QoF performance

Handle patient feedback and complaints professionally and effectively

Ensure compliance with CQC and NHS contractual requirements

Manage HR processes including recruitment, staff development and performance

Oversee financial and operational processes in collaboration with the partners

Implement policies and procedures to improve efficiency and patient experience

Work collaboratively with the PCN and external stakeholders

Contribute to strategic planning and drive the practice forward

Person Specification

Qualifications

Essential

  • Essential Preferred Skills
  • Previous practice management or healthcare management experience preferred
  • Knowledge of SystemOne clinical system desirable
  • Strong Microsoft Office skills, particularly Excel
  • Experience in HR management
  • Excellent organisational, leadership and communication skills

Desirable

  • Ability to work independently and proactively
  • Commitment to continuous improvement and high-quality patient services
Person Specification

Qualifications

Essential

  • Essential Preferred Skills
  • Previous practice management or healthcare management experience preferred
  • Knowledge of SystemOne clinical system desirable
  • Strong Microsoft Office skills, particularly Excel
  • Experience in HR management
  • Excellent organisational, leadership and communication skills

Desirable

  • Ability to work independently and proactively
  • Commitment to continuous improvement and high-quality patient services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Mounts Medical Centre

Address

Campbell Street

Northampton

NN1 3DS


Employer's website

https://www.themountsmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Mounts Medical Centre

Address

Campbell Street

Northampton

NN1 3DS


Employer's website

https://www.themountsmedicalcentre.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Partner

Sobhi Sadek

sobhi.sadek@nhs.net

Details

Date posted

30 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A0220-26-0002

Job locations

Campbell Street

Northampton

NN1 3DS


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