Medical Receptionist

Job summary

Medical receptionist role is often the first person our patients see. We are seeking to recruit part time, highly motivated and enthusiastic person. The successful candidate will work alongside the clinical team and management Team. This post will be to provide a high standard of medical receptionist duties to our patients. The successful candidate will possess excellent communication skills, IT skills and clerical. They will have the ability to prioritise their own workload as well as working as part of a team.

Main duties of the job

Greet patients and visitors to the practice. Book in, amend and cancel patient appointment inline with practice appointments procedure. Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices protocols. Print off home visit summary sheets. Ensure computerised appointment system is up-to-date. Respond and/or redirect all patient and visitor requests accordingly. Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed. Set-up of new patients onto the computer system. Ensure correspondence, reports, results etc. are filed electronically in correct patient record. . Answering incoming telephone calls, ensuring calls are documented and redirected accordingly. Undertake administration tasks as allocated Management and other Clinical Team. Action start and end of day procedures. Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes). Check emails and electronic document systems on a daily basis to ensure all tasks are actioned. Regularly check tasks and emails on system to ensure all messages have been actioned. ds. Thisjob description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties, which may be requested from time-to-time.

About us

Laurel Bank Surgery is currently serving approximately 7500 patients, Team consisting of 3 partners, salaried GPs, Nursing Team and Healthcare assistant and Management and Admin Team.

We host Primcary care Network staff in our practice and we are also a teaching practice.