Job summary
Part-time 22.5 hours per week (Wednesday to
Friday)
Due to
retirement, we are seeking a highly motivated and reliable Dispensing Assistant
to join our friendly and busy GP dispensing practice in the village of
Ampleforth.
This is an
excellent opportunity for someone with strong interpersonal skills who can work
accurately and efficiently in a time-pressured environment. The successful
candidate will be able to use their own judgement, demonstrate flexibility, and
ensure the safe and precise dispensing of medication.
Hours of Work
- 22.5
hours per week
- Wednesday
to Friday
- The
rota will include Friday finish at 6.00pm
- Flexibility
to work additional hours is essential to provide cover for holidays and
sickness
Terms & Benefits
- Permanent
position (subject to successful completion of a 6-month probationary
period)
- Eligible
for the NHS Pension Scheme
- Minimum
of 5 weeks annual leave plus bank holidays (pro rata)
An NVQ Level 2 in Dispensing (or equivalent pharmacy qualification) is desirable. However, full training will be provided for the right candidate. Please note that non-qualified staff will be required to achieve the appropriate qualification within one year via online training (funded by the practice).
We welcome
informal visits. If you would like to arrange one, please contact Sue Gill on
01439 788215.
Main duties of the job
Assist in the
preparation, dispensing of prescriptions and assist with stock control,
ordering and re-stocking of the dispensary.
Duties and responsibilities:
Issuing stock items and preparing prescriptions,
in a timely manner
Ensure workload is processed promptly to avoid
unmanageable levels of work building up
Collection of prescription charges/checking
patient exemption statements
Operation of efficient stock control
appropriate to the needs of the dispensary with the objective of ensuring
continuity of supply for patients and minimising wastage
Ensuring that drugs are received and
stored in an appropriate manner in accordance with the manufacturers
instructions and drug classification
Ensuring that refrigerated items are
stored at the appropriate temperature and maintaining the temperature control
record/logbook
Cleaning work surfaces and shelving on
a regular basis and ensuring that that all dispensary equipment is kept clean
and kept in good working order
Taking prescription orders in person,
telephone and via electronic sources
Liaising with hospital and other
healthcare providers as necessary
Maintaining full and accurate records
of all dispensing transactions
Undertaking other reasonable duties
within the framework of the post as directed by the supervising dispenser.
About us
We are a
small, close-knit dispensing practice based in the picturesque village of
Ampleforth. Our dispensary is purpose-built and located within our main
surgery, allowing us to deliver safe, efficient, and patient-centred care under
one roof.
Our mission
is simple: to provide the highest standard of healthcare to our patients. We
achieve this through a strong multidisciplinary approach, bringing together
GPs, Nurses, Healthcare Assistants, Pharmacists, Physiotherapists, Mental
Health Nurses, and a dedicated non-clinical team. By working collaboratively,
we ensure an efficient service and the best possible outcomes for those in our
care.
We support
over 4,000 patients across a wide rural area and are proud members of the North
Riding Primary Care Network, working alongside four local GP practices.
We value
our team and offer:
- A
minimum of 5 weeks annual leave plus bank holidays
- Automatic
enrolment into the generous NHS Pension Scheme
- A
supportive, friendly, and enthusiastic working environment
If you are
passionate about making a meaningful difference to patients and would like to
be part of a welcoming and committed team, we would love to hear from you.
Job description
Job responsibilities
Job summary:
The post-holder
will project a positive and friendly image to dispensary patients and other
visitors and deal with queries in a professional, courteous and efficient
way. The post holder will either be
training towards or hold a NVQ level 2 Dispensing Assistant or equivalent.
Assist in the
preparation, dispensing of prescriptions and assist with stock control,
ordering and re-stocking of the dispensary.
Your main base
will be at our Ampleforth Surgery. Holiday & sickness cover also required.
Duties and responsibilities:
Issuing stock items and preparing prescriptions,
in a timely manner
Ensure workload is processed promptly to avoid
unmanageable levels of work building up
Collection of prescription charges/checking
patient exemption statements
Cash handling occasionally
Operation of efficient stock control
appropriate to the needs of the dispensary with the objective of ensuring
continuity of supply for patients and minimising wastage
Ensuring that drugs are received and
stored in an appropriate manner in accordance with the manufacturers
instructions and drug classification
Ensuring that refrigerated items are
stored at the appropriate temperature and maintaining the temperature control
record/logbook
Cleaning work surfaces and shelving on
a regular basis and ensuring that that all dispensary equipment is kept clean
and kept in good working order
Taking prescription orders in person,
telephone and via electronic sources
Liaising with hospital and other
healthcare providers as necessary
Maintaining full and accurate records
of all dispensing transactions
Undertaking other reasonable duties
within the framework of the post as directed by the supervising dispenser.
Administration
To have a thorough knowledge of all
Practice procedures relating to dispensing duties.
To work in accordance of written
protocols
photocopy as requested
email documents as requested
Patient
Facing Duties
Speaking to patients and consulting
with members of Practice team
Handing completed repeat
prescriptions to patients using the appropriate checks
Answering patient questions and
queries in a friendly and professional manner
Have working knowledge of telephone
system, handling patient telephone requests & any other enquiries
Confidentiality
In the course of seeking treatment,
patients entrust us with, or allow us to gather, sensitive information in
relation to their health and other matters.
They do so in confidence and have the right to expect that staff will
respect their privacy and act appropriately
In the performance of the duties
outlined in this Job Description, the post-holder may have access to
confidential information relating to patients and their carers, Practice staff
and other healthcare workers. They may
also have access to information relating to the Practice as a business
organisation. All such information from any source is to be regarded as
strictly confidential
Information relating to patients,
carers, colleagues, other healthcare workers or the business of the Practice
may only be divulged to authorised persons in accordance with the Practice
policies and procedures relating to confidentiality and the protection of
personal and sensitive data
Job description
Job responsibilities
Job summary:
The post-holder
will project a positive and friendly image to dispensary patients and other
visitors and deal with queries in a professional, courteous and efficient
way. The post holder will either be
training towards or hold a NVQ level 2 Dispensing Assistant or equivalent.
Assist in the
preparation, dispensing of prescriptions and assist with stock control,
ordering and re-stocking of the dispensary.
Your main base
will be at our Ampleforth Surgery. Holiday & sickness cover also required.
Duties and responsibilities:
Issuing stock items and preparing prescriptions,
in a timely manner
Ensure workload is processed promptly to avoid
unmanageable levels of work building up
Collection of prescription charges/checking
patient exemption statements
Cash handling occasionally
Operation of efficient stock control
appropriate to the needs of the dispensary with the objective of ensuring
continuity of supply for patients and minimising wastage
Ensuring that drugs are received and
stored in an appropriate manner in accordance with the manufacturers
instructions and drug classification
Ensuring that refrigerated items are
stored at the appropriate temperature and maintaining the temperature control
record/logbook
Cleaning work surfaces and shelving on
a regular basis and ensuring that that all dispensary equipment is kept clean
and kept in good working order
Taking prescription orders in person,
telephone and via electronic sources
Liaising with hospital and other
healthcare providers as necessary
Maintaining full and accurate records
of all dispensing transactions
Undertaking other reasonable duties
within the framework of the post as directed by the supervising dispenser.
Administration
To have a thorough knowledge of all
Practice procedures relating to dispensing duties.
To work in accordance of written
protocols
photocopy as requested
email documents as requested
Patient
Facing Duties
Speaking to patients and consulting
with members of Practice team
Handing completed repeat
prescriptions to patients using the appropriate checks
Answering patient questions and
queries in a friendly and professional manner
Have working knowledge of telephone
system, handling patient telephone requests & any other enquiries
Confidentiality
In the course of seeking treatment,
patients entrust us with, or allow us to gather, sensitive information in
relation to their health and other matters.
They do so in confidence and have the right to expect that staff will
respect their privacy and act appropriately
In the performance of the duties
outlined in this Job Description, the post-holder may have access to
confidential information relating to patients and their carers, Practice staff
and other healthcare workers. They may
also have access to information relating to the Practice as a business
organisation. All such information from any source is to be regarded as
strictly confidential
Information relating to patients,
carers, colleagues, other healthcare workers or the business of the Practice
may only be divulged to authorised persons in accordance with the Practice
policies and procedures relating to confidentiality and the protection of
personal and sensitive data
Person Specification
Experience
Essential
- Experience of stock ordering, stock levels, usage tracking.
- Experience of web based ordering
- Experience of dealing with the public/ patients both face to face & telephone contact
Desirable
- Experience of working in a post requiring similar skills
- Experience of SystmOne clinical system within a GP Practice
- Understanding of patient confidentiality
Qualifications
Essential
- GCSE level C or above in English & Maths or equivalent
- Willingness to learn and demonstrable commitment to professional development
Desirable
- NVQ level 2 Dispensing Assistant
- Recognised pharmacy assistant qualification
Person Specification
Experience
Essential
- Experience of stock ordering, stock levels, usage tracking.
- Experience of web based ordering
- Experience of dealing with the public/ patients both face to face & telephone contact
Desirable
- Experience of working in a post requiring similar skills
- Experience of SystmOne clinical system within a GP Practice
- Understanding of patient confidentiality
Qualifications
Essential
- GCSE level C or above in English & Maths or equivalent
- Willingness to learn and demonstrable commitment to professional development
Desirable
- NVQ level 2 Dispensing Assistant
- Recognised pharmacy assistant qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
